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About

About

Assistant Professor in the Department of Science and Technology of the Open University. Coordinator of the Master in Information and Business Systems. PhD in Information Systems and Technologies, University of Minho. Master in Informatics from the Faculty of Sciences of the University of Lisbon. Degree in Computer Engineering from COCITE.

Consultant in Information, Systems and Technological Systems and Architectures. I have a particular interest in Informatics applied to organizations.

Interest
Topics
Details

Details

  • Name

    Henrique São Mamede
  • Role

    Senior Researcher
  • Since

    01st May 2014
010
Publications

2025

A new proposed model to assess the digital organizational readiness to maximize the results of the digital transformation in SMEs

Authors
Silva, RP; Mamede, HS; Santos, V;

Publication
JOURNAL OF INNOVATION & KNOWLEDGE

Abstract
Scientific research in digital transformation is expanding in scope, quantity, and relevance, bringing forth diverse perspectives on which factors and specific dimensions-such as organizational structure, culture, and technological readiness-affect the success of digital transformation initiatives. Numerous studies have proposed mechanisms to assess an organization's maturity through digital transformation across various models. Some of these models focus on external influences, others on internal factors, or both. Although these assessments provide valuable insights into a company's transformation state, they often lack consistency, and recent research highlights key gaps. Specifically, many models primarily reflect the views of senior management on the general progress of digital transformation rather than on measurable outcomes. Moreover, these models tend to target large enterprises, overlooking small and medium enterprises (SMEs), which are crucial to economic growth yet face unique challenges, such as limited resources and expertise. Our study addresses these gaps by concentrating on SMEs and introducing a novel approach to assessing digital transformation readiness-a metric that reflects how prepared an organization is to optimize transformation outcomes. Following design science research methodology, we develop a model that centers on the perspectives of general employees, offering companies an in-depth view of their readiness across 20 dimensions. Each dimension is evaluated through behaviors indicative of the highest level of digital transformation readiness, helping companies identify areas to maximize potential benefits. Our model focuses not on technological quality but on the degree to which behaviors essential for leveraging technology and innovative business models are integrated within the organization.

2025

From Data to Action

Authors
Dias, JT; Santos, A; Mamede, HS;

Publication
Advances in Computational Intelligence and Robotics - AI and Learning Analytics in Distance Learning

Abstract
This chapter examines how Artificial Intelligence (AI) and Learning Analytics (LA) are transforming distance education, accelerated by the COVID-19 shift to e-learning. By using data from Learning Management Systems (LMS), these technologies can personalize learning, improve student retention, and automate tasks. AI, particularly machine learning, enables dynamic adaptation to student needs, while LA provides valuable insights for informed instructional decisions. However, ethical concerns, including data privacy and algorithmic bias, must be addressed to ensure equitable access and fair learning outcomes. The future of distance learning lies in responsible integration of AI and LA, creating immersive and inclusive educational experiences.

2025

AI and Learning Analytics in Distance Learning

Authors
Mamede, HS; Santos, A;

Publication
Advances in Computational Intelligence and Robotics

Abstract

2024

Strengthening the Resilience and Perseverance of Rural Accommodation Enterprises in the Iberian Depopulated Areas through Enterprise Architecture

Authors
Silveira, RA; Mamede, HS;

Publication
SUSTAINABILITY

Abstract
The research objective of this work is to develop and evaluate an enterprise architecture for rural accommodation in the Iberian Peninsula that responds to the demand of the remote labor market. Through an extensive literature review and the application of ArchiMate modeling, this study focuses on providing an enterprise architecture that promotes business resilience and environmental sustainability and boosts the local economy. The proposed enterprise architecture is remotely evaluated by experts, highlighting potential benefits, challenges, and areas for improvement. The results show that the proposed enterprise architecture has the potential to improve the long-term success of rural lodging businesses, enhance the customer experience, promote sustainability, and contribute to economic growth in rural areas through value exchange among stakeholders. The ArchiMate model provides a holistic perspective on stakeholder interactions and interoperability across all functional business areas: Customer Service, Product Management, Omnichannel Commerce, Human Resources, Business Strategy, Marketing, and Sustainability Management. The idea is to empower rural lodging businesses to create a better customer experience, achieve energy and environmental efficiency, contribute to local development, respond quickly to regulatory changes and compliance, and develop new revenue streams. The main goal is to improve offers, mitigate seasonal effects, and reverse the continuous cycle of decline in areas with low population density. Therefore, this ArchiMate modeling can be the initial basis for the digitization or expansion of the rural lodging industry in other geographies.

2024

Creating learning organizations through digital transformation

Authors
Mamede, S; Santos, A;

Publication
Creating Learning Organizations Through Digital Transformation

Abstract
Organizations find themselves at a pivotal crossroads in an era propelled by the sweeping tide of digital transformation, where the wake of the COVID-19 pandemic has reshaped the global landscape. Within these novel contexts, the imperative to cultivate Learning Organizations (LOs) has emerged as a beacon of adaptability and progress. Creating Learning Organizations Through Digital Transformation weaves the fabric of LOs within the digital tapestry, where minds perpetually expand, and learning begets learning. This journey hinges on the synergy of knowledge and digital prowess, as LOs harness data and digital content with finesse. From immersive learning to artificial intelligence, these technological frontiers reshape learning, spurring change. Unveiling the core concepts, implementations, and global impacts of LOs, this book is a compass for academics, researchers, and practitioners. It deciphers people capacities, digital contents, learning technologies, and evaluation, nurturing the symbiotic relationship between learning and transformation. Creating Learning Organizations Through Digital Transformation is the scholarly guidepost in a swiftly evolving landscape. It beckons to those attuned to academia and those shaping real-world organizations, resonating with the pursuit of knowledge in an era of unceasing change. © 2024 by IGI Global. All rights reserved.

Supervised
thesis

2023

A parallel functional programming framework for in-browser operation of enumerations of business entities

Author
Carlos Miguel Barreira Ferreira

Institution
UAB

2023

A Decision Framework for the Implementation of Technologies in Talent Management within Organisations

Author
Helena Maria Rodrigues Ferreira

Institution
UAB

2023

Estratégias e Modelos para Estimular o Engagement de Estudantes no Ensino Superior

Author
Viktoriya Limonova

Institution
UAB

2023

Business Process Automation in SME

Author
Silvia Catarina de Oliveira Moreira

Institution
UAB

2022

SMEs recruitment processes supported by Artificial Intelligence

Author
Hugo Trovão Mota

Institution
UAB