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About

About

Master of Science and Doctor of Philosophy in Industrial Engineering and Management by FEUP.


Head of the Research Center for Industrial Engineering and Management from INESC TEC Laboratório Associado.

Assistant Professor at the Department of Industrial Engineering and Management at FEUP.


Co Founder of LTPlabs - consultancy company that applies advanced analytical methods to help make better complex decisions.


Specialist in supply chain planning with an emphasis on food products. He was Supply Chain Analyst at Total Raffinage Marketing (França). Researcher/Consultant in several projects related to Operations Management and supported by different types of entities.


Author of several publications in international journals in the field of Operations Research (for example, International Journal of Production Economics, Industrial Engineering and Chemistry Research, Computers and Chemical Engineering, Interfaces) - Google citation profile.

Interest
Topics
Details

Details

  • Name

    Pedro Amorim
  • Role

    Research Coordinator
  • Since

    01st July 2013
013
Publications

2025

Learning from the aggregated optimum: Managing port wine inventory in the face of climate risks

Authors
Pahr, A; Grunow, M; Amorim, P;

Publication
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
Port wine stocks ameliorate during storage, facilitating product differentiation according to age. This induces a trade-off between immediate revenues and further maturation. Varying climate conditions in the limited supply region lead to stochastic purchase prices for wine grapes. Decision makers must integrate recurring purchasing, production, and issuance decisions. Because stocks from different age classes can be blended to create final products, the solution space increases exponentially in the number of age classes. We model the problem of managing port wine inventory as a Markov decision process, considering decay as an additional source of uncertainty. For small problems, we derive general management strategies from the long-run behavior of the optimal policy. Our solution approach for otherwise intractable large problems, therefore, first aggregates age classes to create a tractable problem representation. We then use machine learning to train tree-based decision rules that reproduce the optimal aggregated policy and the enclosed management strategies. The derived rules are scaled back to solve the original problem. Learning from the aggregated optimum outperforms benchmark rules by 21.4% in annual profits (while leaving a 2.8%-gap to an upper bound). For an industry case, we obtain a 17.4%-improvement over current practices. Our research provides distinct strategies for how producers can mitigate climate risks. The purchasing policy dynamically adapts to climate-dependent price fluctuations. Uncertainties are met with lower production of younger products, whereas strategic surpluses of older stocks ensure high production of older products. Moreover, a wide spread in the age classes used for blending reduces decay risk exposure.

2024

Synchronisation in vehicle routing: Classification schema, modelling framework and literature review

Authors
Soares, R; Marques, A; Amorim, P; Parragh, SN;

Publication
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
The practical relevance and challenging nature of the Vehicle Routing Problem (VRP) have motivated the Operations Research community to consider different practical requirements and problem variants throughout the years. However, businesses still face increasingly specific and complex transportation re-quirements that need to be tackled, one of them being synchronisation. No literature contextualises syn-chronisation among other types of problem aspects of the VRP, increasing ambiguity in the nomenclature used by the community. The contributions of this paper originate from a literature review and are three-fold. First, new conceptual and classification schemas are proposed to analyse literature and re-organise different interdependencies that arise in routing decisions. Secondly, a modelling framework is presented based on the proposed schemas. Finally, an extensive literature review identifies future research gaps and opportunities in the field of VRPs with synchronisation.(c) 2023 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY license ( http://creativecommons.org/licenses/by/4.0/ )

2024

The drone-assisted vehicle routing problem with robot stations

Authors
Morim, A; Campuzano, G; Amorim, P; Mes, M; Lalla-Ruiz, E;

Publication
EXPERT SYSTEMS WITH APPLICATIONS

Abstract
Following the widespread interest of both the scientific community and companies in using autonomous vehicles to perform deliveries, we propose the 'Drone-Assisted Vehicle Routing Problem with Robot Stations' (VRPD-RS), a problem that combines two concepts studied in the autonomous vehicles literature: truck-drone tandems and robot stations. We model the VRPD-RS as a mixed-integer linear program (MILP) for two different objectives, the makespan and operational costs, and analyze the impact of adding trucks, drones, and robots to the delivery fleet. Given the computational complexity of the problem, we propose a General Variable Neighborhood Search (GVNS) metaheuristic to solve more realistic instances within reasonable computational times. Results show that, for small instances of 10 customers, where the solver obtains optimal solutions for almost all cases, the GVNS presents solutions with gaps of 0.7% to the solver for the makespan objective and gaps of 0.0% for the operational costs variant. For instances of up to 50 customers, the GVNS presents improvements of 21.5% for the makespan objective and 8.0% for the operational costs variant. Furthermore, we compare the GVNS with a Simulated Annealing (SA) metaheuristic, showing that the GVNS outperforms the SA for the whole set of instances and in more efficient computational times. Accordingly, the results highlight that including an additional drone in a truck-drone tandem increases delivery speed alongside a reduction in operational costs. Moreover, robot stations proved to be a useful delivery element as they were activated in almost every studied scenario.

2024

Strategies to improve customer service in delivery time slot management

Authors
Peixoto, A; Martins, S; Amorim, P; Holzapfel, A;

Publication
INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH

Abstract
In several online retail contexts, such as grocery retailing, customers have to be present at the moment of delivery, that is, an attended home delivery service is in place. This requirement adds new challenges to this channel, often leading to narrow profitability. From an operations perspective, this service is performed with the retailer offering multiple time slots for the customer to choose from. Retailers target a cost-efficient delivery process that also accounts for customers' preferences by properly managing the options to show to customers, that is, time slot management. This study analyzes a dynamic slotting problem, that is, choosing the best slots to show for each customer, which is close to many practical cases pursuing a customer service orientation. We study two new strategies to improve customer service while satisfying cost-efficiency goals: (i) enforcing a constraint on the minimum number or percentage of slots to show to customers and (ii) integrating multiple days when tackling this challenging problem. Our results show under which conditions these proposed strategies can lead to win-win situations for both customer service and profit.

2024

Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail

Authors
Neves Moreira, F; Amorim, P;

Publication
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

Abstract
Omnichannel retailers are reinventing stores to meet the growing demand of the online channel. Several retailers now use stores as supporting distribution centers to offer quicker Buy-Online-Pickup-In-Store (BOPS) and Ship-From-Store (SFS) services. They resort to in-store picking to serve online orders using existing assets. However, in-store picking operations require picker carts traveling through store aisles, competing for store space, and possibly harming the offline customer experience. To learn picking policies that acknowledge interactions between pickers and offline customers, we formalize a new problem called Dynamic In-store Picker Routing Problem (diPRP). This problem considers a picker that tries to pick online orders (seeking) while minimizing customer encounters (hiding) - preserving the offline customer experience. We model the problem as a Markov Decision Process (MDP) and solve it using a hybrid solution approach comprising mathematical programming and reinforcement learning components. Computational experiments on synthetic instances suggest that the algorithm converges to efficient policies. We apply our solution approach in the context of a large European retailer to assess the proposed policies regarding the number of orders picked and customers encountered. The learned policies are also tested in six different retail settings, demonstrating the flexibility of the proposed approach. Our work suggests that retailers should be able to scale the in-store picking of online orders without jeopardizing the experience of offline customers. The policies learned using the proposed solution approach reduced the number of customer encounters by up to 50%, compared to policies solely focused on picking orders. Thus, to pursue omnichannel strategies that adequately trade-off operational efficiency and customer experience, retailers cannot rely on actual simplistic picking strategies, such as choosing the shortest possible route.

Supervised
thesis

2023

a definir

Author
Cristiano Flores e Silva

Institution
UP-FEUP

2023

Mapeamento e redesenho de um processo de encomendas: o caso dos serviços de decoração na indústria vidreira

Author
Ana Catarina Ramos Carreiro

Institution
UP-FEUP

2023

a definir

Author
Daniela Ferreira Fernandes

Institution
UP-FEUP

2023

Mapping and assessing sustainability opportunities in the logistics function of a telco operator

Author
David António Dias Costa Castro

Institution
UP-FEUP

2023

A predictive approach for the Landed Costs of a Global Luxury E-commerce Platform

Author
Eduardo Francisco Marques Rodrigues

Institution
UP-FEUP