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Publications

Publications by HumanISE

2024

Automatic Quality Assessment of Wikipedia Articles-A Systematic Literature Review

Authors
Moas, PM; Lopes, CT;

Publication
ACM COMPUTING SURVEYS

Abstract
Wikipedia is the world's largest online encyclopedia, but maintaining article quality through collaboration is challenging. Wikipedia designed a quality scale, but with such a manual assessment process, many articles remain unassessed. We review existing methods for automatically measuring the quality of Wikipedia articles, identifying and comparing machine learning algorithms, article features, quality metrics, and used datasets, examining 149 distinct studies, and exploring commonalities and gaps in them. The literature is extensive, and the approaches follow past technological trends. However, machine learning is still not widely used by Wikipedia, and we hope that our analysis helps future researchers change that reality.

2024

Automated image label extraction from radiology reports - A review

Authors
Pereira, SC; Mendonca, AM; Campilho, A; Sousa, P; Lopes, CT;

Publication
ARTIFICIAL INTELLIGENCE IN MEDICINE

Abstract
Machine Learning models need large amounts of annotated data for training. In the field of medical imaging, labeled data is especially difficult to obtain because the annotations have to be performed by qualified physicians. Natural Language Processing (NLP) tools can be applied to radiology reports to extract labels for medical images automatically. Compared to manual labeling, this approach requires smaller annotation efforts and can therefore facilitate the creation of labeled medical image data sets. In this article, we summarize the literature on this topic spanning from 2013 to 2023, starting with a meta-analysis of the included articles, followed by a qualitative and quantitative systematization of the results. Overall, we found four types of studies on the extraction of labels from radiology reports: those describing systems based on symbolic NLP, statistical NLP, neural NLP, and those describing systems combining or comparing two or more of the latter. Despite the large variety of existing approaches, there is still room for further improvement. This work can contribute to the development of new techniques or the improvement of existing ones.

2024

Unveiling Health Literacy through Web Search Behavior: A Classification-Based Analysis of User Interactions

Authors
Lopes, CT; Henriques, M;

Publication
Proceedings of the 2024 ACM SIGIR Conference on Human Information Interaction and Retrieval, CHIIR 2024, Sheffield, United Kingdom, March 10-14, 2024

Abstract
More and more people are relying on the Web to find health information. Challenges faced by individuals with low health literacy in the real world likely persist in the virtual realm. To assist these users, our first step is to identify them. This study aims to uncover disparities in the information-seeking behavior of users with varying levels of health literacy. We utilized data gathered from a prior user experiment. Our approach involves a classification scheme encompassing events during web search sessions, spanning the browser, search engine, and web pages. Employing this scheme, we logged interactions from video recordings in the user study and subjected the event logs to descriptive and inferential analyses. Our data analysis unveils distinctive patterns within the low health literacy group. They exhibit a higher frequency of query reformulations with entirely new terms, engage in more left clicks, utilize the browser's backward functionality more frequently, and invest more time in interactions, including increased scrolling on results pages. Conversely, the high health literacy group demonstrates a greater propensity to click on universal results, extract text from URLs more often, and make more clicks with the mouse middle button. These findings offer valuable insights for inferring users' health literacy in a non-intrusive manner. The automatic inference of health literacy can pave the way for personalized services, enhancing accessibility to information and education for individuals with low health literacy, among other benefits. © 2024 Owner/Author.

2024

Strengthening the Resilience and Perseverance of Rural Accommodation Enterprises in the Iberian Depopulated Areas through Enterprise Architecture

Authors
Silveira, RA; Mamede, HS;

Publication
SUSTAINABILITY

Abstract
The research objective of this work is to develop and evaluate an enterprise architecture for rural accommodation in the Iberian Peninsula that responds to the demand of the remote labor market. Through an extensive literature review and the application of ArchiMate modeling, this study focuses on providing an enterprise architecture that promotes business resilience and environmental sustainability and boosts the local economy. The proposed enterprise architecture is remotely evaluated by experts, highlighting potential benefits, challenges, and areas for improvement. The results show that the proposed enterprise architecture has the potential to improve the long-term success of rural lodging businesses, enhance the customer experience, promote sustainability, and contribute to economic growth in rural areas through value exchange among stakeholders. The ArchiMate model provides a holistic perspective on stakeholder interactions and interoperability across all functional business areas: Customer Service, Product Management, Omnichannel Commerce, Human Resources, Business Strategy, Marketing, and Sustainability Management. The idea is to empower rural lodging businesses to create a better customer experience, achieve energy and environmental efficiency, contribute to local development, respond quickly to regulatory changes and compliance, and develop new revenue streams. The main goal is to improve offers, mitigate seasonal effects, and reverse the continuous cycle of decline in areas with low population density. Therefore, this ArchiMate modeling can be the initial basis for the digitization or expansion of the rural lodging industry in other geographies.

2024

Creating learning organizations through digital transformation

Authors
Mamede, S; Santos, A;

Publication
Creating Learning Organizations Through Digital Transformation

Abstract
Organizations find themselves at a pivotal crossroads in an era propelled by the sweeping tide of digital transformation, where the wake of the COVID-19 pandemic has reshaped the global landscape. Within these novel contexts, the imperative to cultivate Learning Organizations (LOs) has emerged as a beacon of adaptability and progress. Creating Learning Organizations Through Digital Transformation weaves the fabric of LOs within the digital tapestry, where minds perpetually expand, and learning begets learning. This journey hinges on the synergy of knowledge and digital prowess, as LOs harness data and digital content with finesse. From immersive learning to artificial intelligence, these technological frontiers reshape learning, spurring change. Unveiling the core concepts, implementations, and global impacts of LOs, this book is a compass for academics, researchers, and practitioners. It deciphers people capacities, digital contents, learning technologies, and evaluation, nurturing the symbiotic relationship between learning and transformation. Creating Learning Organizations Through Digital Transformation is the scholarly guidepost in a swiftly evolving landscape. It beckons to those attuned to academia and those shaping real-world organizations, resonating with the pursuit of knowledge in an era of unceasing change. © 2024 by IGI Global. All rights reserved.

2024

Framework for adaptive serious games

Authors
Pistono, AMAD; dos Santos, AMP; Baptista, RJV; Mamede, HS;

Publication
COMPUTER APPLICATIONS IN ENGINEERING EDUCATION

Abstract
Professional training presents a significant challenge for organizations, particularly in captivating and engaging employees in these learning initiatives. With the ever-evolving landscape of workplace education, various learning modes have emerged within organizations, and e-learning stands out as a prominent choice. This increasingly cost-effective and adaptable solution has revolutionized training by facilitating numerous learning activities, including the seamless integration of educational games driven by cutting-edge technologies. However, incorporating serious games into educational and professional settings introduces its own set of challenges, particularly in quantifying their tangible impact on learning and assessing their adaptability across diverse contexts. Organizations require a consistent framework to guide best practices in implementing e-learning combined with serious games in professional training. The primary objective of this research is to bridge this gap. Rooted in the methodology of Design Science Research, it aims to provide a comprehensive framework for creating and assessing adaptive serious games that achieve desired learning and engagement outcomes. The overarching goal is to enhance the teaching-learning process in professional training, ultimately elevating student engagement and boosting learning outcomes to new heights. The proposal is grounded in a review of literature, expert insights, and user experiences with Serious Games in professional training, considering learning outcomes and forms of adaptation as essential characteristics for developing or evaluating Serious Games. The result is a framework designed to guide learners toward improved learning outcomes and increased engagement. The proposal underwent evaluation through triangulation, involving focus groups and expert interviews. Additionally, it was utilized in the development and assessment of a Serious Game, offering new insights and application suggestions. This experiment provided an evaluation of the framework based on real courses. In summary, this investigation contributes to the development of evidence-based approaches for the effective use of Serious Games in professional training.

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