Abstract
This paper presents a successful application of operations research techniques in guiding the decision making process to achieve a superior operational efficiency in core activities. We focus on a rich vehicle routing problem faced by a Portuguese food distribution company on a daily basis. This problem can be described as a heterogeneous fleet site dependent vehicle routing problem with multiple time windows. We use the adaptative large neighbourhood search framework, which has proven to be effective to solve a variety of different vehicle routing problems. Our plans are compared against those of the company and the impact that the proposed decision support tool may have in terms of cost savings is shown. The algorithm converges quickly giving the planner considerably more time to focus on value-added tasks, rather than manually correct the routing schedule. Moreover, contrarily to the necessary adaptation time of the planner, the tool is quite flexible in following market changes, such as the introduction of new customers or new products.

Abstract
This study considers a production lot sizing and scheduling problem in the brewery industry. The underlying manufacturing process can be basically divided into two main production stages: preparing the liquids including fermentation and maturation inside the fermentation tanks; and bottling the liquids on the filling lines, making products of different liquids and sizes. This problem differs from other problems in beverage industries due to the relatively long lead times required for the fermentation and maturation processes and because the "ready" liquid can remain in the tanks for some time before being bottled. The main planning challenge is to synchronize the two stages (considering the possibility of a "ready" liquid staying in the tank until bottling), as the production bottlenecks may alternate between these stages during the planning horizon. This study presents a novel mixed integer programming model that represents the problem appropriately and integrates both stages. In order to solve real-world problem instances, MIP-based heuristics are developed, which explore the model structure. The results show that the model is able to comprise the problem requirements and the heuristics produce relatively good-quality solutions.

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Abstract
Empty repositions are a major problem for car rental companies that deal with special types of vehicles whose number of units is small. In order to meet reservation requirements concerning time and location, companies are forced to transfer cars between rental stations, bearing significant costs and increasing the environmental impact of their activity due to the fuel consumption and CO2 emission. In this paper, this problem is tackled under a vehicle-reservation assignment framework as a network-flow model in which the profit is maximized. The reservations are allocated considering the initial and future availability of each car, interdependencies between rental groups, and different reservation priorities. To solve this model, a relax-and-fix heuristic procedure is proposed, including a constraint based on local branching that enables and controls modifications between iterations. Using real instances, the value of this approach is established and an improvement of 33% was achieved when compared to the company's current practices.

Abstract
Cutting and packing problems have been extensively studied in the literature in recent decades, mainly due to their numerous real-world applications while at the same time exhibiting intrinsic computational complexity. However, a major limitation has been the lack of problem generators that can be widely and commonly used by all researchers in their computational experiments. In this paper, a problem generator for every type of two-dimensional rectangular cutting and packing problems is proposed. The problems are defined according to the recent typology for cutting and packing problems proposed by Wascher, Haussner, and Schumann (2007) and the relevant problem parameters are identified. The proposed problem generator can significantly contribute to the quality of the computational experiments run with cutting and packing problems and therefore will help improve the quality of the papers published in this field.

Abstract