Abstract

Abstract

Abstract

Abstract

Abstract

Abstract
Data analysis has emerged as a cornerstone in facilitating informed decision-making across myriad fields, in particular in software development and project management. This integrative practice proves instrumental in enhancing operational efficiency, cutting expenditures, mitigating potential risks, and delivering superior results, all while sustaining structured organization and robust control. This paper presents ITC, a synergistic platform architected to streamline multi-organizational and multi-workspace collaboration for project management and technical documentation. ITC serves as a powerful tool, equipping users with the capability to swiftly establish and manage workspaces and documentation, thereby fostering the derivation of invaluable insights pivotal to both technical and business-oriented decisions. ITC boasts a plethora of features, from support for a diverse range of technologies and languages, synchronization of data, and customizable templates to reusable libraries and task automation, including data extraction, validation, and document automation. This paper also delves into the predictive analytics aspect of the ITC platform. It demonstrates how ITC harnesses predictive data models, such as Random Forest Regression, to anticipate project outcomes and risks, enhancing decision-making in project management. This feature plays a critical role in the strategic allocation of resources, optimizing project timelines, and promoting overall project success. In an effort to substantiate the efficacy and usability of ITC, we have also incorporated the results and feedback garnered from a comprehensive user assessment conducted in 2022. The feedback suggests promising potential for the platform’s application, setting the stage for further development and refinement. The insights provided in this paper not only underline the successful implementation of the ITC platform but also shed light on the transformative impact of predictive analytics in information systems. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.