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Publications

Publications by Hugo Paredes

2019

Expert Crowdsourcing for Semantic Annotation of Atmospheric Phenomena

Authors
Liberato, M; Paredes, H; Ramos, A; Reis, A; Hénin, R; Barroso, J;

Publication

Abstract

2023

Cognitive personalization for online microtask labor platforms: A systematic literature review

Authors
Paulino, D; Correia, A; Barroso, J; Paredes, H;

Publication
USER MODELING AND USER-ADAPTED INTERACTION

Abstract
Online microtask labor has increased its role in the last few years and has provided the possibility of people who were usually excluded from the labor market to work anytime and without geographical barriers. While this brings new opportunities for people to work remotely, it can also pose challenges regarding the difficulty of assigning tasks to workers according to their abilities. To this end, cognitive personalization can be used to assess the cognitive profile of each worker and subsequently match those workers to the most appropriate type of work that is available on the digital labor market. In this regard, we believe that the time is ripe for a review of the current state of research on cognitive personalization for digital labor. The present study was conducted by following the recommended guidelines for the software engineering domain through a systematic literature review that led to the analysis of 20 primary studies published from 2010 to 2020. The results report the application of several cognition theories derived from the field of psychology, which in turn revealed an apparent presence of studies indicating accurate levels of cognitive personalization in digital labor in addition to a potential increase in the worker's performance, most frequently investigated in crowdsourcing settings. In view of this, the present essay seeks to contribute to the identification of several gaps and opportunities for future research in order to enhance the personalization of online labor, which has the potential of increasing both worker motivation and the quality of digital work.

2023

The role of kiosks on health services: a systematic review

Authors
Oliveira, E; Pacheco, P; Santos, F; Coimbra, J; Stamper, J; Coelho, A; Paredes, H; Alves, J; Rodrigues, NF;

Publication
2023 IEEE 11TH INTERNATIONAL CONFERENCE ON SERIOUS GAMES AND APPLICATIONS FOR HEALTH, SEGAH

Abstract
Introduction: Emergency department visits have increased substantially, leading to a significant rise in waiting time for patients. Several kiosk-based solutions have been introduced to reduce waiting times in healthcare facilities and to increase efficacy and user satisfaction. Purpose of the Study: This systematic review aims to identify the most effective self-service kiosk features for collecting patients' health information and to evaluate their acceptability among elderly and less educated populations, despite not being the focus, there is pontencial in the development of the system interface to facilitate the perception and understanding of those with less digital literacy. Methods: We conducted a systematic review of studies on diagnosis, replacement of face-to-face consultation, and triage kiosks published between January 2009 and March 2023 in the databases PubMed, IEEE Xplore, Web of Science, Cochrane Library, ScienceDirect, and Scopus. Results: The eight analyzed studies included 2,298 participants in total, with participants aged between 16 and 94 years. Most studies provided kiosk assistance. Elderly patients demonstrated the capability and willingness to participate in technological interventions. Conclusion: User interface elements were the most critical features in health kiosk design, followed by clear communication and patients' understanding of the benefits associated with kiosk use. The high levels of kiosk acceptance and satisfaction observed indicate a significant opportunity for the introduction of self-service kiosks in various healthcare contexts.

2023

A Human-Computer Interaction Perspective on Clinical Decision Support Systems: A Systematic Review of Usability, Barriers, and Recommendations for Improvement

Authors
Ferreira, G; Oliveira, E; Stamper, J; Coelho, A; Paredes, H; Rodrigues, NF;

Publication
2023 IEEE 11TH INTERNATIONAL CONFERENCE ON SERIOUS GAMES AND APPLICATIONS FOR HEALTH, SEGAH

Abstract
Clinical decision support systems have been increasingly utilized in the healthcare industry to improve patient outcomes and enhance clinical decision-making, taking advantage of the growing digital medical data. Despite their potential, there are still obstacles in an extensive adoption of these systems, such as low usability and human factors. In this systematic review, several articles describing clinical decision support systems with clinical validation are used to address some of the gaps, as well as to map the current academic landscape for the given context. The selected articles are observed through a Human-Computer Interaction perspective, aiming to identify the state-of-the-art, as well as barriers to the application of these principles. From an initial database search resulting in 121 articles, 16 articles were selected that fulfilled the chosen criteria: (1) article must be available and written in English, (2) article must report experimental work, (3) the reported system must be clinically validated. The research strategy followed the PRISMA framework. We highlight the need for clinical validation, a standardized clinical decision support taxonomy and the evaluation of these tools across multiple variables. Based on the found results, a list of recommendations can be formed to aid the development of future CDSS, or the improvement of current ones.

2023

Exploring Stigmergic Collaboration and Task Modularity Through an Expert Crowdsourcing Annotation System: The Case of Storm Phenomena in the Euro-Atlantic Region

Authors
Paulino, D; Correia, A; Yagui, MMM; Barroso, J; Liberato, MLR; Vivacqua, AS; Grover, A; Bigham, JP; Paredes, H;

Publication
IEEE ACCESS

Abstract
Extreme weather events, such as windstorms, hurricanes, and heat waves, exert a significant impact on global natural catastrophes and pose substantial challenges for weather forecasting systems. To enhance the accuracy and preparedness for extreme weather events, this study explores the potential of using expert crowdsourcing in storm forecasting research through the application of stigmergic collaboration. We present the development and implementation of an expert Crowdsourcing for Semantic Annotation of Atmospheric Phenomena (eCSAAP) system, designed to leverage the collective knowledge and experience of meteorological experts. Through a participatory co-creation process, we iteratively developed a web-based annotation tool capable of capturing multi-faceted insights from weather data and generating visualizations for expert crowdsourcing campaigns. In this context, this article investigates the intrinsic coordination among experts engaged in crowdsourcing tasks focused on the semantic annotation of extreme weather events. The study brings insights about the behavior of expert crowds by considering the cognitive biases and highlighting the impact of existing annotations on the quality of data gathered from the crowd and the collective knowledge generated. The insights regarding the crowdsourcing dynamics, particularly stigmergy, offer a promising starting point for utilizing stigmergic collaboration as an effective coordination mechanism for weather experts in crowdsourcing platforms but also in other domains requiring expertise-driven collective intelligence.

2023

CuraZone: The tool to care for populated areas

Authors
Jardim, R; Quiliche, R; Chong, M; Paredes, H; Vivacqua, A;

Publication
SOFTWARE IMPACTS

Abstract
The COVID-19 pandemic highlighted the inadequate readiness of numerous nations to address diseases that could potentially evolve into epidemics or pandemics, posing risks to health systems and supply chains. Statistical analysis and predictive models were developed to manage COVID-19 and other diseases that harm public health. However, few public-policy decision-support tools are documented in the literature, although several governments have created them. In line with the previous developments, this tool uses socioeconomic features to model the COVID-19 province's mortality rates. This paper presents a tool to predict the mortality rate of a province using supervised learning techniques, named CuraZone. This tool was validated using 196 provinces in Peru for training and considering 31 characteristics. The tool displays the dataset's most essential characteristics, shows the country's mean square error (MSE), and predicts a province's mortality rate. In addition, the tool contributes to the field of Explainable AI (XAI), as it shows the importance of each feature. Highlighted contributions of this work include the support for the decision-making of governments or stakeholders in epidemics, providing the source code in an open and reproducible way, and the estimated mortality rate for specific populations of a neighborhood, city, or country.

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