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Publications

Publications by Ramiro Gonçalves

2018

The social impact of technology on millennials and consequences for higher education and leadership

Authors
Au Yong Oliveira, M; Goncalves, R; Martins, J; Branco, F;

Publication
TELEMATICS AND INFORMATICS

Abstract
Millennials interact with technology like no other generation before them and this is affecting how they want to be taught in higher education and how they want to lead and expect to be led in organizations, after graduating. Though stating that they want to be enlightened in academia, some qualitative comments from millennials indicate the opposite, namely that they want to be prepared but also to be kept naive as to what business really entails. This is expected to help keep motivation levels high, as motivation is seen to be the key element to success in life. Millennials expect also to be led authentically and to be treated as valued human beings. This is in contrast to the current autocratic leadership profile found predominantly in Portuguese organizations, at the time of writing. This study had a sample of one hundred and eleven millennial students who answered a survey on attitudes towards leadership and their desired approach to higher education. Three interviews with seasoned executives were also performed, to establish a contrast and see other perspectives. With this research, we conclude that we may be in the presence of a hard working millennial generation, contrary to previous research findings which has indicated that they are lazy. Finally, information technology (IT) is a precious partner in class, in particular Padlet.com, Moodle, and online News Forums, as well as the challenge to create original videos about course content. Future research should focus on how technology has made society more transparent with employees wanting more democratic leaders in times when hierarchies are seen to hinder rather than aid productivity levels.

2018

Accessibility in Software Engineering: Pursuing the Mainstream from a Classroom

Authors
Silva, J; Gonçalves, R; Martins, J; Branco, F; Pereira, A;

Publication
Learning and Collaboration Technologies. Learning and Teaching - 5th International Conference, LCT 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part II

Abstract
Though equal access to all digital devices, content and applications should be ensured by default in the Digital Age, reality has yet to match this ideal, despite the numerous efforts to raise awareness of the problem. For the visually impaired, the existence of e-accessibility issues represents a barrier that, in the majority of situations, cannot be overcome. Nevertheless, this group of individuals still insists on using digital devices, to carry out tasks from their daily lives, such as reading and writing e-mails, reading news and weather websites, and using social networks. This assumption has been validated through a survey completed by 29 blind or partially sighted individuals. Considering that the lack of depth of knowledge in developers constitutes one of the most significant constraints to the development of accessibility software and digital content, the proposal for “slide 0” to be included as an educational resource, when developers are learning how to engineer software, is discussed later in the paper. This contribution, if precisely focused on the various types of software projects, would represent a novel addition to the existing scientific literature, but also a comprehensive aid to the inclusion of e-accessibility when lecturing experts on software engineering. © 2018, Springer International Publishing AG, part of Springer Nature.

2015

EMOTIONAL INTERACTION MODEL FOR LEARNING

Authors
Faria, AR; Almeida, A; Martins, C; Lobo, C; Goncalves, R;

Publication
INTED2015: 9TH INTERNATIONAL TECHNOLOGY, EDUCATION AND DEVELOPMENT CONFERENCE

Abstract
The aim of this paper is to put forward a new model for emotional interaction that uses learning and cognitive styles and student emotional state to adapt the user interface, learning content and context. The model is based on a constructivist approach, assessing the user knowledge and presenting contents and activities adapted to the emotional characteristics, learning and cognitive styles of the student. The intelligent behavior of such platform depends on the existence of a description of the characteristics of the student- the student model. The contents of this model and emotional state of the student are used by a domain and interaction model to select the most appropriate response to student actions. The current work aimed to near the gap between a student and his learning platform in order to improve efficiency of the learning process, this lead to propose a new approach for an adaptive learning system. This model will try to capture the emotional state of the student and together with his learning style and cognitive profile, will adapt the learning context to the learning requirements of the student. Our research is based on the principal that emotion can influence several aspects of our lives. Emotion affects the decision process and knowledge acquisition of an individual. Therefore, they directly influence our perception, learning process, the way we communicate, and the way we make rational decisions. Our research goal is to see that if a learning platform that take into account the emotional profile of a student can produce better learning results, than a learning platform with no emotional interaction. A prototype was developed to test our assumption. This prototype takes into account the student's personality, learning style and the emotional profile.

2016

Experimental assessment of the components and materials of stone arch railway bridges

Authors
Arede, A; Costa, C; Topa Gomes, AT; Menezes, J; Silva, R; Goncalves, R; Morais, M;

Publication
MAINTENANCE, MONITORING, SAFETY, RISK AND RESILIENCE OF BRIDGES AND BRIDGE NETWORKS

Abstract

2018

Incorporating innovative ICT in child-oriented marketing - A retail sector case study

Authors
Fernandes, J; Martins, J; Teixeira, MS; Branco, F; Gonçalves, R; Au Yong Oliveira, M; Moreira, F;

Publication
Proceedings of the European Conference on Innovation and Entrepreneurship, ECIE

Abstract
The retail sector, although being primarily traditional is deconstructing and modernizing itself in order to keep up with the technological and digital enhancements. The Portuguese panorama is remarkably structured upon child-oriented marketing initiatives with the involvement of technological platforms, gamification and enrolment components. The scrutiny of existing applications of innovative ICTs focused on children's marketing will serve as the basis for a new business campaign aimed at children and supported by digital marketing and innovative technological features that might trigger a future campaign's success. In addition, we conducted a small survey to parents and subsequent potential campaign customers to understand the indulgence of a children's marketing action and a triumphant social media advertisement. The in-store retail system has a huge competitor in the online configuration, in some product categories in conjunction with the privilege of buying anywhere and anytime. In what concerns child-oriented marketing, there is an understanding that actions need to focus on aspects such as interactivity, multimedia and personalized content, where the survey displayed a 99% approval in the creation and necessity of child-oriented marketing campaigns to retailers, and a 54% acclamation of a promotional social media action. This reveals that the online channel is a valid channel, and the in-store retailers, even still being preponderant, need to rethink the inclusion of an Omni-channel solution to solve the in-store versus online shopping retail system. Additionally, is recommended the creation of child-oriented actions to convert customer loyalty from a younger age and influence family consumption.

2018

A case study in the pharmaceutical sector in Portugal The implementation of an automated system at Farmacia Giro to increase competitiveness

Authors
da Rosa, RC; Goncalves, R; Au Yong Oliveira, M; Branco, F;

Publication
2018 13TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI)

Abstract
The evolution and advances in technology bring with them a strong necessity of fast adaptation of the multiple industries and sectors, in order to meet market requirements. This paper is a case study based on qualitative research, which addresses the implementation of an automated system in a Portuguese pharmacy. The aim was to understand how these systems work, and what advantages and disadvantages exist as well as to understand what awaits us in the future in the pharmaceutical field through the analysis of a real example. A personal interview was performed, in January 2018, with the owner and director of the Giro pharmacy; a session of passive observation was also realized. The aim was to learn about and observe the implementation of an automated system for the distribution of products from storage. The advantage of the system is that it allows for a more personalized service, as the employee does not need to be absent at any time during the delivery of the service. Innovation and its source was also a topic during the interview. International contacts and observing how firms function in other countries which are technologically more advanced (e.g. in Germany) were revealed as being important.

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