Abstract
This paper describes a set of models and algorithms used under a Tourism Recommendation System based in Users and Points-of-Interest (POI) profiles. This work aims to propose a recommendation system that considers user's functionality levels regarding physical and psychological issues. This proposal considers also in a different way to classify (POI) including their accessibility levels mapped with similar physical and psychological issues.

Abstract
The aim of this paper is to propose a recommendation system that considers users functionality levels regarding physical or psychological limitations. This paper describes a set of models and algorithms used under a tourism recommendation system based in users and points-of-interest (POI) profiles. Also, this proposal considers a different manner to classify POI including their accessibility levels, mapped with similar physical and psychological issues. In this study, based on the Design Science Research methodology, an architecture is proposed and a touristic recommendation system prototype where users are modelled with new types of information in addition to traditional approaches such as their levels of functionality regarding a set of physical and intellectual issues, is also presented. POIs are also modelled with the same information structure and maintain knowledge on their limitations against some health conditions.

Abstract
The alignment of information systems with the business goals of an organisation, although a topic of great importance, is not always properly valued or taken into consideration. In general, managers have different opinions to chief information officers (CIOs) in relation to IS, especially with regard to their importance and value to the business and also in terms of investment needs. Here, we discuss and study new approaches to methods and tools for assessing the relative importance of each information system to business, focusing on the financial sector including banks and insurance companies. We suggest the introduction of new key indicators for better decision support and to identify investment priorities, and present results regarding the relative importance of each process to support the business strategy. The primary goal for the inherent research project is to analyse the main problems and difficulties encountered by IS and IT managers, featuring different players and how they relate. The main contributions of this work are the CRUDi framework as a tool to improve alignment between business and IS strategies and the CRUDi survey and its results qualifying the financial sector's opinion regarding the relative importance of processes and investments.

Abstract
Information technology has become one of the core elements of electronic government (e-Government) and should figure prominently in future governance. E-Government services, through electronic means, should provide a more cost-effective and convenient way for citizens to interact with government, however their adoption is still far from a satisfactory level. The study herein has examined research on the adoption of e-Government services. Using data obtained from previous research, this article identifies the variables that contribute to the adoption of e-Government by citizens and the model created is presented. Overall, this study concludes that e-Government has been adopted by many governments, but it is still at an early stage, and there are still barriers to its more widespread adoption in society.

Abstract
With this paper we intend to present a systematic literature review on Web accessibility. During this research project, 782 papers were identified and by following a set of inclusion criteria, 38 stood out and were extensively analyzed. On this context we approach a set of Web accessibility critical issues, such as: guidelines, standards and regulations; mobile accessibility; organizations and user perspectives on the topic. During the full scope of this document we adopt a positive position, always focused on presenting solutions to ensure websites accessibility.

Abstract
Higher education institutions (HEI) and students are highly dependent of information systems, implemented as web applications. Students must be able to access this applications, thought accessible web interfaces, in order to perform their academic activities. This paper presents an overview of a typical set of web applications used by students and the main concerns regarding accessibility compliance. The analysis was conducted using the systems at the University of Trás-os-Montes e Alto Douro. © 2013 Springer-Verlag Berlin Heidelberg.