2020
Authors
Veloso, BM; Leal, F; Malheiro, B; Carlos Burguillo, JC;
Publication
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
Abstract
Tourism crowdsourcing platforms accumulate and use large volumes of feedback data on tourism-related services to provide personalized recommendations with high impact on future tourist behavior. Typically, these recommendation engines build individual tourist profiles and suggest hotels, restaurants, attractions or routes based on the shared ratings, reviews, photos, videos or likes. Due to the dynamic nature of this scenario, where the crowd produces a continuous stream of events, we have been exploring stream-based recommendation methods, using stochastic gradient descent (SGD), to incrementally update the prediction models and post-filters to reduce the search space and improve the recommendation accuracy. In this context, we offer an update and comment on our previous article (Veloso et al., 2019a) by providing a recent literature review and identifying the challenges laying ahead concerning the online recommendation of tourism resources supported by crowdsourced data.
2020
Authors
Leal, F; Veloso, B; Malheiro, B; Gonzalez Velez, H; Carlo Burguillo, JC;
Publication
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
Abstract
Wiki-based crowdsourced data sources generally lack reliability, as their provenance is not intrinsically marshalled. By using recommendation, one may arguably assess the reliability of wiki-based repositories in order to identify the most interesting articles for a given domain. In this commentary, we explore current trends in scalable modelling and recommendation methods based on side information such as the quality and popularity of wiki articles. The systematic parallelization of such profiling and recommendation algorithms allows the concurrent processing of distributed crowdsourced Wikidata repositories. These algorithms, which perform incremental updating, need further research to improve the performance and generate up-to-date high-quality recommendations. This article builds upon our previous work (Leal et al., 2019) by extending the literature review and identifying important trends and challenges pertaining to crowdsourcing platforms, particularly those of Wikidata provenance.
2020
Authors
Tabassum, S; Veloso, B; Gama, J;
Publication
NETWORK SCIENCE
Abstract
The link prediction task has found numerous applications in real-world scenarios. However, in most of the cases like interactions, purchases, mobility, etc., links can re-occur again and again across time. As a result, the data being generated is excessively large to handle, associated with the complexity and sparsity of networks. Therefore, we propose a very fast, memory-less, and dynamic sampling-based method for predicting recurring links for a successive future point in time. This method works by biasing the links exponentially based on their time of occurrence, frequency, and stability. To evaluate the efficiency of our method, we carried out rigorous experiments with massive real-world graph streams. Our empirical results show that the proposed method outperforms the state-of-the-art method for recurring links prediction. Additionally, we also empirically analyzed the evolution of links with the perspective of multi-graph topology and their recurrence probability over time.
2020
Authors
Veloso, B; Martins, C; Espanha, R; Azevedo, R; Gama, J;
Publication
PROCEEDINGS OF THE 35TH ANNUAL ACM SYMPOSIUM ON APPLIED COMPUTING (SAC'20)
Abstract
The high asymmetry of international termination rates, where calls are charged with higher values, are fertile ground for the appearance of frauds in Telecom Companies. In this paper, we present three different and complementary solutions for a real problem called Interconnect Bypass Fraud. This problem is one of the most common in the telecommunication domain and can be detected by the occurrence of abnormal behaviours from specific numbers. Our goal is to detect as soon as possible numbers with abnormal behaviours, e.g. bursts of calls, repetitions and mirror behaviours. Based on this assumption, we propose: (i) the adoption of a new fast forgetting technique that works together with the Lossy Counting algorithm; (ii) the proposal of a single pass hierarchical heavy hitter algorithm that also contains a forgetting technique; and (iii) the application of the HyperLogLog sketches for each phone number. We used the heavy hitters to detect abnormal behaviours, e.g. burst of calls, repetition and mirror. The hierarchical heavy hitters algorithm is used to detect the numbers that make calls for a huge set of destinations and destination numbers that receives a huge set of calls to provoke a denial of service. Additionally, to detect the cardinality of destination numbers of each origin number we use the HyperLogLog algorithm. The results shows that these three approaches combined complements the techniques used by the telecom company and make the fraud task more difficult.
2020
Authors
Leal, F; Veloso, B; Malheiro, B; González Vélez, H;
Publication
TRENDS AND INNOVATIONS IN INFORMATION SYSTEMS AND TECHNOLOGIES, VOL 1
Abstract
Recommendation systems are usually evaluated through accuracy and classification metrics. However, when these systems are supported by crowdsourced data, such metrics are unable to estimate data authenticity, leading to potential unreliability. Consequently, it is essential to ensure data authenticity and processing transparency in large crowdsourced recommendation systems. In this work, processing transparency is achieved by explaining recommendations and data authenticity is ensured via blockchain smart contracts. The proposed method models the pairwise trust and system-wide reputation of crowd contributors; stores the contributor models as smart contracts in a private Ethereum network; and implements a recommendation and explanation engine based on the stored contributor trust and reputation smart contracts. In terms of contributions, this paper explores trust and reputation smart contracts for explainable recommendations. The experiments, which were performed with a crowdsourced data set from Expedia, showed that the proposed method provides cost-free processing transparency and data authenticity at the cost of latency. © 2020, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG.
2020
Authors
Veloso, B; Malheiro, B; Burguillo, JC; Gama, J;
Publication
Advances in Practical Applications of Agents, Multi-Agent Systems, and Trustworthiness. The PAAMS Collection - 18th International Conference, PAAMS 2020, L'Aquila, Italy, October 7-9, 2020, Proceedings
Abstract
This paper analyses the impact of trust and reputation modelling on CloudAnchor, a business-to-business brokerage platform for the transaction of single and federated resources on behalf of Small and Medium Sized Enterprises (SME). In CloudAnchor, businesses act as providers or consumers of Infrastructure as a Service (IaaS) resources. The platform adopts a multi-layered multi-agent architecture, where providers, consumers and virtual providers, representing provider coalitions, engage in trust & reputation-based provider look-up, invitation, acceptance and resource negotiations. The goal of this work is to assess the relevance of the distributed trust model and centralised fuzzified reputation service in the number of resources successfully transacted, the global turnover, brokerage fees, losses, expenses and time response. The results show that trust and reputation based brokerage has a positive impact on the CloudAnchor performance by reducing losses and the execution time for the provision of both single and federated resources and increasing considerably the number of federated resources provided. © 2020, Springer Nature Switzerland AG.
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