Abstract
This review is an analysis of the literature on public transport and mobile ticketing systems and their gamification. The review is divided into three main topics: (i) Behavioral Change in relation to Public Transport, (ii) Gamification, and (iii) Gamification in Public Transport and Mobile Ticketing. This study shows the diversity of the theme of gamification applied to the transport sector and demonstrates its potential to attract and retain more customers for more sustainable means of transport.

Abstract
The aim of this work is to determine, based on a market research, the level of passenger satisfaction with public transport services, in order to support better marketing decisions. This survey involves dimensions such as the level of satisfaction with timetables and frequency, vehicle conditions, driver attitudes and behavior, fares and information made available to passengers. The study was applied to the case of public transport in the Porto Metropolitan Area, Portugal, and aims to help define recommendations to improve the quality of service and define more effective marketing strategies.

Abstract
The concept of Demand Responsive Transport (DRT) has been around for more than 40 years and is a promising mobility alternative when traditional public transport proves inadequate in terms of its effectiveness or efficiency, as is the case of low-density areas. DRT systems have a wide range of operational configurations, being highly adaptable to different contexts and environments. Therefore, the design of a DRT mobility solution can become a quite complex and challenging problem. To assist in the design of DRTs, this paper aims to present a comprehensive classification of DRT features and to identify some common design choices in different operational scenarios. The proposed classification is based on a review of reports from available literature and previous European DRT projects. In addition, an analysis of the most usual configurations for different purposes and scenarios is presented. In this research, the operational, demand, and administrative characteristics of DRTs are addressed. Demand aspects encompass features that directly influence trip demand, such as service areas, target passengers, and hours of operation. Operational features include characteristics that will affect daily operations as the type of stops, frequency of the operation, booking methodology, vehicle route, pick-up and drop-off locations, and the vehicle type used. Administrative characteristics address the relationship between consumers and the system, such as the purpose of the system, fares, visual identification of stops, and booking methods. Regarding the usual design choices, our survey shows that rural DRTs are primarily oriented to serve populations in need in low-density areas and to complement existing PT gaps, while urban DRTs are mainly viewed as a mobility alternative to fill existing PT gaps. Defining design patterns for peri-urban and multi-area DRTs presents challenges due to their transitional nature, thus combining attributes of both rural and urban systems.

Abstract
Public transport systems worldwide experienced significant declines in usage during the COVID-19 pandemic due to lockdowns and work-from-home mandates. While numerous studies have examined these phenomena, there is still a need for empirical evidence that not only documents what occurred but also provides actionable insights for future transport planning. This study aims to enhance understanding of public transport passengers' mobility behaviors during different stages of the pandemic, using the Metropolitan Area of Porto, Portugal, as a case study. Automated Fare Collection data from 2020 were analyzed and compared with data from the pre-pandemic year of 2019. The analysis included temporal, spatial, spatio-temporal, and sociodemographic dimensions. Key patterns and trends identified include a rapid recovery of ridership post-restriction easing, homogenized daily travel patterns, varied impacts on different transport modes, and significant shifts in demographic travel behaviors. These findings highlight the resilience of public transport demand and suggest that adaptive scheduling, enhanced safety measures, targeted support for vulnerable groups, promotion of off-peak travel, investment in bus infrastructure, and encouragement of multi-modal transport are essential strategies. Implementing these strategies can help improve public transport planning and mitigate the adverse effects of future crises.

Abstract
Effective traffic management is crucial in addressing the growing complexities of urban mobility, and variable message signs (VMSs) play a vital role in delivering real-time information to road users. Despite their widespread application, there is limited comprehensive understanding of how VMS influence user behavior and optimize traffic flow. This systematic literature review aims to address this gap by examining the effectiveness of VMS in shaping user interactions and enhancing traffic management systems. Using the preferred reporting items for systematic reviews and meta-analyses (PRISMA) methodology, a thorough analysis of relevant studies was conducted to identify key factors influencing VMS impact, including message content and characteristics, complementary sources of information, user demographics, VMS location, and users' reliance on these signs. Additionally, the review explores the implications of displaying non-critical information on VMS and introduces virtual dynamic message signs (VDMSs) as an innovative approach for delivering public traveler information. The study identifies several research gaps, such as the integration of VMS with vehicle-to-everything (V2X) technologies, navigation systems, the need for validation in real-world scenarios, and understanding behavioral responses to non-critical information on VMS. This review highlights the importance of optimizing VMS for improved user engagement and traffic management, providing valuable insights and directions for future research in this evolving field.

Abstract
Abstract This study seeks to comprehensively analyze the multidimensional determinants underlying perceptions of safety, security, and comfort in transport mode choice, specifically focusing on private transport, public transport and walking. The research begins with an extensive literature review to identify and delve into the factors influencing perceptions of safety, security, and comfort across various transport modes. This inquiry is further enhanced by organizing two focused group sessions. A total of 35 key factors were identified, forming the basis for subsequent investigation. The study then progressed to the development and administration of a survey aimed at capturing responses from a diverse audience, with the goal of exploring the factors influencing perceptions related to different transport modes. A total of 302 responses were collected and meticulously analyzed to discern the factors impacting various relationships and to identify consistent perceptions across diverse transport modes. Additionally, a factor analysis was conducted to validate the findings derived from the data. The outcomes of this research constitute a significant contribution to the existing literature, offering valuable insights that pave the way for a more holistic understanding of the factors guiding transport mode choices.