Abstract
There is a growing interest in integrating public transportation with the smartphone and mobile ticketing provides just that. To do so, different technologies can be used, such as Near Field Communication, Quick Response Codes and Bluetooth Low Energy. This paper explores the possibility of implementing a mobile ticketing solution, with focus on the ticket validation process, using these technologies. They are analyzed and compared at different levels and two possible approaches proposed. Both solutions are presented in terms of infrastructure and maintenance cost, as well as passenger interaction and benefit. The feasibility and performance of the technologies is analyzed and presented in the context of the proposed approaches. As a result, a mobile ticketing solution can be implemented using different technologies, and their choice depends on factors such as the available funds, the intended interaction level, performance and the size of the target audience. © 2015 IEEE.

Abstract
This study pursues the operational improvement of urban transportation services. Non-foreseen events lead to the occurrence of delays, which are further propagated during the daily operations of bus services. This paper applies an optimization model to obtain robust schedules of bus lines. The model builds a new schedule which minimizes delays and anticipations from a set of observations. The decision variables are the slack time to be allocated at each segment of two subsequent stops. The solutions obtained are assessed with two robustness measures: price of robustness (i.e. the deviations from schedule) and the percentage of absorbed delays. The results obtained in a real-world case study (a bus line operating in Porto) are promising. © 2015, Springer International Publishing Switzerland.

Abstract
The alignment of the information technology implementation with the ever-changing business strategies in an enterprise drives modernization of the legacy system. However, the existing modernization contexts have not adequately addressed the focus of customer experience and service-orientation within the SaaS system development. This paper investigates the modernization process of legacy system into SaaS system using services concept through multidisciplinary approach. Several best practices are discussed to propose the Service-Oriented Modernization Framework (SOMF) which involves the maturity model for evolution roadmap identification, the service-oriented SaaS reference architecture, and the User-Centered Service-Oriented Software Reengineering (UCSOSR) methodology. An industrial case study is demonstrated by applying the framework to develop the public transport document generator as a service. The modernization process described in the framework provides a comprehensive and systematic guideline in developing a scalable system. In conclusion, this research, by integrating service analysis and design with SOA towards the SaaS modernization, enables the creation of an agile business model to achieve competitive advantages.

Abstract
Automated Fare Collection (AFC) systems produce a large amount of very detailed data, which analysis may be very useful to authorities and transport planners to define future service delivery strategies. Such analysis can be further improved by relating to other data sources, such as points-of-interest (POI) data. As a result public transport operators are able to identify the city service providers with whom it would be more interesting to establish partnerships and propose joint value propositions benefiting both service providers. The objective of such partnerships is to attract new customers and retain those that already exist by providing combined offers, discounts or loyalty schemes. The potential of such analysis is demonstrated by using data related to the city of Porto, Portugal. This study relies on two different data sources: AFC system data and points-of interest data. Urban mobility data is used to identify mobility patterns of different segments of passengers and points-of-interest data is used to analyse the type of services that are likely to concentrate around public transport stations. The results allowed to identify the potential city services to establish partnerships according to the mobility profiles of passengers and the concentration levels of services around public transport stations. © 2019, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.

Abstract
Many public transport mobile ticket solutions have arisen but new technologies can face difficulties when launched for a number of reasons that are directly addressed by usability evaluation - a central process in developing usable, hence useful high quality systems with which humans can interact. This paper presents a usability testing performed in context of use of a recently developed public transport mobile ticketing solution for the Metropolitan Area of Porto, Portugal. The objective was to determine if the application is easy to use and navigate for the average user and to generate valuable suggestions for making the app more user-friendly and tasks such as using public transport services and understanding fares quicker and less complicated. Along with problems detected, a list of recommendations by order of importance for improving usability aspects of the mobile application was provided. This study aims to inform developers about usability practices for making mobile ticketing solutions easier to use and stimulate its wider adoption.

Abstract
Intelligent Transportation Systems are an important enabler for the smart cities paradigm. Currently, such systems generate massive amounts of granular data that can be analyzed to better understand people's dynamics. To address the multivariate nature of spatiotemporal urban mobility data, researchers and practitioners have developed an extensive body of research and interactive visualization tools. Data visualization provides multiple perspectives on data and supports the analytical tasks of domain experts. This article surveys related studies to analyze which topics of urban mobility were addressed and their related phenomena, and to identify the adopted visualization techniques and sensors data types. We highlight research opportunities based on our findings.