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In the era of information overflow, the effective implementation of models for managing multiple information streams may contribute to organizations' decision-making capabilities. Even though literature has proposed several information management models, little has been described about their implementation in real-world settings. This paper presents a case study on the usage of an information management model in the implementation of a collaborative system in a supply network. The case application analysis reinforces the value of using information management models to account for cultural aspects in the mapping of information needs and in the analysis of multiple stakeholders' requirements.

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The emergence of complex supply chains is one of the most important consequences of globalization. The management of these supply chains requires increased efforts by organizations that, on one hand, are increasingly pressured by customers in terms of service levels, on the other hand, must manage their suppliers from various locations and with different local requirements. In this context, an appropriate management of information flows is needed to create the adequate visibility level for managing supply chain risk. This chapter presents an overview on the concepts of risk management, visibility and information management in supply chains. This study proposes a conceptual framework for the selection of risk mitigation strategies in the supply chain and characterizes the external and internal information flows decision makers need to implement two categories of risk mitigation strategies: redundancy and flexibility. © 2017, IGI Global.

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Social innovation is presented as a viable alternative to incite systemic changes related to sustainability in its three dimensions (social, environmental and economic), to involve the government, companies and, above all, civil society. In order to understand the development of social innovation in Brazil and Portugal, and to promote cross-sector collaboration, we have conducted several case studies involving centers for social innovation in both countries. The data analysis demonstrates that collaboration between sectors and the construction of collaborative networks is as a key element in the development and sustainability of social innovation. In spite of this, in practice the construction of these networks is not trivial, there is the need to manage these networks innovatively. The literature review points out the key enablers for cross-sector collaboration in the context of social innovation, the alignment of values and goals, mutual trust, commitment and bridge leadership.

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Evaluating the role of logistics and supply chain management skills or applications is necessary for the success of any organization or business. As market competition becomes more aggressive, it is crucial to evaluate ways in which a business can maintain a strategic edge over competitors. The Handbook of Research on Information Management for Effective Logistics and Supply Chains highlights strategies, tools, and skills necessary for supply management within organizations and companies. Featuring best practices and empirical research within the field, this handbook is a critical reference source for scholars, practitioners, researchers, information systems and telecommunication specialists, and managers.

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