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Publications

Publications by CESE

2016

Entrepreneurial Tourism

Authors
Moreira, A;

Publication
Advances in Electronic Government, Digital Divide, and Regional Development - Handbook of Research on Entrepreneurial Success and its Impact on Regional Development

Abstract
The chapter presents an entrepreneurial perspective to rural tourism. It is based on the utilization of endogenous resources that exist within a rural region, and leads to a group of business opportunities related to tourism, craftwork, and agriculture, which are taken into account to define the strategic objectives for the ADRIMAG region. The chapter follows a qualitative approach to business opportunities. Through our analysis, it was possible to create, in a simple manner, a group of business opportunities based on the endogenous resources of the region. With this study, we expect to bring forth an entrepreneurial perspective that will sustainably foster tourism development within rural regions, but with high potential for tourism attraction.

2016

Main Factors Affecting the Development of Interorganizational Partnerships in Biodiesel Supply Chain in Brazil

Authors
Ribeiro, ECB; Moreira, AC; Ferreira, LMDF; de Souza, LLC; da Silva César, A;

Publication
Lecture Notes in Management and Industrial Engineering - Engineering Systems and Networks

Abstract

2016

RENTAL INCOME AND CAP RATES: A COMPARISON OF THE LISBON AND PORTO HOUSING MARKETS

Authors
Moreira, AC; Tavares, FO; Pereira, ET;

Publication
JOURNAL OF URBAN AND REGIONAL ANALYSIS

Abstract
The goal of this article is to analyse the relationship between rental income and capitalisation rates when real estate value is assessed in parishes of the Lisbon and Porto municipalities. Based on housing market values in euros per square metre during the 2006-2009 period, the income approach was used to compare the two main types of apartments (i.e. B2, or two-bedroom, and B1, or one-bedroom) in Lisbon and Porto. We used the capital asset pricing model to calculate the risk measure. The cluster analysis was used to group the Lisbon and Porto parishes according to their rental income and capitalisation rates. Regressions were used to model both geographical markets. Clear differences were found between Porto and Lisbon, the results being more robust for the Porto municipality in regard to B2 apartments. Moreover, rental income is inversely proportional to capitalisation rates for B1 apartments for Porto parishes, which means that there is an initial overinvestment.

2016

Complaint behaviour by third parties: Exploring service quality, customer satisfaction and word-of-mouth in health clubs

Authors
Moreira, AC; Silva, PMFD;

Publication
International Journal of Sport Management and Marketing

Abstract
In recent years, in the services market, we have witnessed a growing importance of concepts such as service quality, satisfaction, word-of-mouth and complaint behaviour. The proposed conceptual model aimed to examine the existing relationships among these dimensions in the context of health clubs. Data was collected through questionnaires and analysed using structural equations modelling (SEM) to simultaneously test all the relationships in the model. Overall, the results suggest that quality is assessed through staff, programme and facilities evaluation, and that service quality is crucial for both satisfaction and word-of-mouth generation. Customers do not complain to third parties, i.e., to external parties that are not involved, but have some influence on the service provider even when low quality is delivered or they are dissatisfied. © 2016 Inderscience Enterprises Ltd.

2016

Commitment-trust dynamics in the internationalization process: A case study of market entry in the Brazilian market

Authors
Moreira, AC; Alves, CB;

Publication
International Business: Concepts, Methodologies, Tools, and Applications

Abstract
This chapter describes the market entry process of Portuguese small and medium-sized enterprise (SME) into the Brazilian. This chapter explores an under-researched strand in the studies of internationalization of SMEs, namely how trust and commitment leveraged the relationship orientation of the Portuguese SME in entering into the Brazilian market. Through a Case Study the chapter explores the concept of relationship orientation, trust and commitment to analyze how a Portuguese SME managed to turn around a difficult situation transforming its associates in business partners and prevented a process of desinternationalization. © 2016 by IGI Global.

2016

Organizational learning and knowledge management—insights from industrial managers

Authors
Amaral, A; Araújo, MM; Rodrigues, CS;

Publication
Advances in Intelligent Systems and Computing

Abstract
There is an increasing recognition that the competitive advantage of firms depends on their ability to create, transfer, utilize, develop and protect the Organizational knowledge assets. Therefore, the projects context should be wisely used for properly foster the learning collection through the lessons learned gathered during project life cycle. However, organizations do not seem to learn from their mistakes, rarely exploring the reasons for their projects’ success or failure, and very rarely applying those lessons learned to the business management. In fact, there is little or no point in learning unless management adapts its behavior accordingly. Usually top management does not give sufficient resources for activities such as reflecting and learning. This research is focused on assessing the organizational environment in order to properly explore the factors and dependencies amongst the social demographic variables. The questions addressed intent to highlight the key determinants that might foresee a proper learning and knowledge management environment. © Springer International Publishing Switzerland 2016.

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