Abstract
Companies are putting more emphasis on the customer experience, associating services with their physical products with the help of emerging technologies. At the same time, several actors participating in research and innovation projects, such as universities, research institutes, and service providers, are involved in the value co-creation process. Thus, this study describes how digitalisation and servitisation in the context of participation in research and innovation projects contributed to innovation in industrial companies’ business model (BM). Qualitative exploratory research took place, collecting data through interviews with twelve key actors in industrial companies. The interviewees were professionals in management and R&D areas and founders from nine European countries who participated in six research and innovation European projects. The exchange of knowledge and experiences between the different actors of the innovation ecosystem influences this. From a practical point of view, research provides managers of industrial companies with the best practices and describes the main changes observed in the BM Canvas. This study also contributes to categorising companies in terms of their service maturity by associating factors other than servitisation, such as digitalisation and the actors of the research and innovation projects. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Abstract

Abstract
Previous studies show that digital transition brings several benefits and challenges for companies. Among those challenges, particularly for Small and Medium-sized Enterprises (SMEs), the main one is increased capacitation, from technical roles to management. Considering this, the main objective of this study is to identify the training needs and the ecosystem support in the face of the digital transition for Portuguese manufacturing SMEs.Semi-structured interviews were conducted with industry experts and company professionals in the automotive and textile sectors. It was concluded that all workers, from technical roles to middle and top management, need more digital capabilities and would benefit from training programmes. The most desired areas for training are data science, virtualisation skills, quality assurance, technical training, and soft skills. The preferred format is physical (or hybrid at most) during working hours and with theoretical training before on-the-job learning. Both industrial companies and experts believe in the value of involving external entities in the training of employees, with the three most referred entities being technology and interface centres, universities, and business associations.

Abstract
In this paper we present simulations for international kidney exchange programmes (KEPs). KEPs are organised in more than ten countries in Europe to facilitate the exchanges of immunologically incompatible donors. The matching runs are typically conducted in every three months for finding optimal exchanges using hierarchical optimisation with integer programming techniques. In recent years several European countries started to organise international exchanges using different collaboration policies. In this paper we conduct simulations for estimating the benefits of such collaborations with a simulator developed by the team of the ENCKEP COST Action. We conduct our simulations on generated datasets mimicking the practice of the three largest KEPs in Europe, the UK, Spanish and the Dutch programmes. Our main performance measure is the number of transplants compared to the number of registrations to the KEP pools over a 5-year period, however, as a novelty we also analyse how the optimisation criteria play a role in the lexicographic and weighted optimisation policies for these countries. Besides analysing the performances on a single instance, we also conduct large number of simulations to obtain robust findings on the performance of specific national programmes and on the possible benefits of international collaborations.

Abstract
A new generation of manufacturing systems is emerging through the adoption of new policies to overcome future crises highlighted by constant social, environmental, and economic concerns. The rise of so-called smart manufacturing is noticeable. However, new risks to humankind are being introduced, and, more than ever, science and technology are required to guarantee the future sustainability and resilience of our manufacturing systems. This research presents a Digital Twin approach resorting to simulation models with embedded intelligence to transform efficient manufacturing systems and react to complex and unpredictable circumstances. The methodology covers production scheduling incorporating flexible robots, internal logistics supervision contemplating planning and control of mobile robots, and capacity management. The method demonstrates the potential of integrating Additive Manufacturing technologies to quickly react to production needs. The developed strategy was enforced and assessed in an industrial experiment, exhibiting its robustness and promising application. The attained results were very encouraging, highlighting its potential extension to more complex industrial systems. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Abstract
In this work a hybrid simulation-optimization approach is presented to support decision-making towards improved resiliency and sustainability in pharmaceutical supply chain (PSC) operations. In a first step, a simulation model is used to assess the PSC performance under a set of disruptive scenarios to select the best inventory-based strategy for enhanced resiliency. Disruptions addressed in this work are mainly related to unpredicted medium-term production stoppages due to unexpected high-impact events such as accidents in production and transportation, or natural disasters. In a second step, a multi-objective mixed integer linear programming (MO-MILP) model is developed to optimize the selected inventory-based strategy regarding the economic, social, and environmental dimensions. In particular, the social and environmental aspects are introduced by anticipating the expected waste generation of close to expire medicines, redirecting them into a donation scheme. The proposed approach is applied to a representative PSC, with preliminary results showing the relevance of this tool for decision-makers to assess the trade-offs associated to the economic and social dimensions, as well as their impacts on waste generation.