Theses - INESC TEC

Supervised
thesis

Supervised thesis by Jorge Daniel Teixeira

Redesigning a Service Desk with a Service Design approach

Author Mariana Grijó Poças Ribeiro da Silva

Degree MSc

Year 2021

Institution UP-FEUP

Development of a new model for the design of Artificial Intelligence as a Service solutions

Author Fábio Manuel Monteiro Seixas

Degree MSc

Year 2021

Institution UP-FEUP

Sizing of forest fire initial attack suppression crews

Author João António Lourenço da Silva

Degree MSc

Year 2020

Institution UP-FEUP

Designing a ServiceDesk for the Healthcare Market applying ITIL 4 Fundamentals

Author André Filipe Morais Dias

Degree MSc

Year 2020

Institution UP-FEUP

Smart Education? Understanding the impact of the COVID-19 pandemic in higher education institutions

Author Gabriella Rodrigues de Oliveira

Degree MSc

Year 2020

Institution UP-FEUP

Developing software as a medical device with an Agile methodology

Author João Miguel Amaro dos Santos Martin Afonso

Degree MSc

Year 2020

Institution UP-FEUP

Understanding and improving MOMS value creation

Author Pablo Andrés Cisneros Garzón

Degree MSc

Year 2020

Institution UP-FEUP

Better Health Tracking Experience

Author Maria Teresa dos Santos Carneiro Chaves

Degree MSc

Year 2019

Institution UP-FEUP

Returns in the luxury fashion e-commerce: predicting and understanding their impact in the customer experience

Author José João Guimarães Fernandes

Degree MSc

Year 2019

Institution UP-FEUP

The SDCS method: a new service design method for companies undergoing a servitisation process

Author Laís Said Souza Lima

Degree MSc

Year 2019

Institution UP-FEUP

Introduzindo o desenho de serviços no desenvolvimento de novos serviços desportivos

Author Sara Cardoso Coelho Taveira da Costa

Degree MSc

Year 2019

Institution UP-FEUP

Study of customer experience of sustainable mobility services with electric bicycles - the case of the U-Bike project

Author Tiago Pamplona Paolelli

Degree MSc

Year 2019

Institution UP-FEUP