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Presentation

Industrial Engineering and Management

The centre is an international reference in business analytics through decision support systems for service and operations management, contributing also in service design, performance assessment and asset management.

Our core areas of application include Mobility/Transports, Retail/Industry and Healthcare, also with significant contributions in the Energy Sector and a strengthened collaboration with the Centre for Power and Energy Systems.

In the latest years, CEGI substantially contribute to Industry 4.0 initiatives (improving scheduling rules based on the additional information available in manufacturing systems).

Latest News
Systems Engineering and Management

Ordem dos Enfermeiros acknowledges solution for the rehabilitation of chemotherapy-induced peripheral neuropathy

The PASSiON Care Prototype - an adaptable and patient-centred clinical platform for the rehabilitation of people with chemotherapy-induced peripheral neuropathy – was recently awarded by the Northern Regional Section of the Ordem dos Enfermeiros. The solution was developed by a multidisciplinary team bringing together INESC TEC, the Faculty of Engineering of the University of Porto (FEUP), the Abel Salazar Institute of Biomedical Sciences (ICBAS) and the School of Health of the Polytechnic Institute of Viana do Castelo (ESS-IPVC).

10th December 2025

Artificial Intelligence and sustainability: how can INESC TEC contribute to the future of the economy?

The event Digitalização e Inteligência Artificial ao Serviço da Economia Circular was held at INESC TEC on November 6.

18th November 2025

Event dedicated to Data Science featured INESC TEC contributions

Promoting the exchange of experiences and knowledge in Data Science; this was the main objective of Data Powwow 2025. 

30th October 2025

Systems Engineering and Management

What if we could overcome barriers and make public transportation accessible and inclusive for everyone?

A team of researchers from INESC TEC, the Faculty of Science and Technology of the University of Coimbra (FCTUC) and the Faculty of Engineering of the University of Porto (FEUP) is working to turn inclusive accessibility into a reality in public transportation. The AllAboard project has already begun, focusing on improving the user appeal of public transportation, helping the sector remove the barriers that impact users’ experiences with said mobility options.

27th October 2025

Systems Engineering and Management

INESC TEC secures a place on the European Innovation Awards podium for the third consecutive year

A solution designed to improve access to and efficiency in kidney transplantation - while enhancing patients’ quality of life and generating potential savings of up to €2M for every 100 patients in the healthcare sector - has earned a recognition at this year’s EARTO Awards. KEPsoft is among the winners in the Expected Impact category of the awards presented by EARTO, the European Association of Research and Technology Organisations. The award ceremony took place on Tuesday, 14 October, in Brussels.

15th October 2025

002

Featured Projects

QuantumCLP

Quantum computing optimization for container loading problems: a new frontier in logistics optimization

2025-2027

TRF4p0

Digital revolution of power transformers

2020-2023

Team
Publications

CEGI Publications

View all Publications

2026

Economic benchmarking of assisted pollination methods for kiwifruit flowers: Assessment of cost-effectiveness of robotic solution

Authors
Pinheiro, I; Moura, P; Rodrigues, L; Pacheco, AP; Teixeira, JG; Valente, LG; Cunha, M; Neves Dos Santos, FN;

Publication
Agricultural Systems

Abstract
In 2023, global kiwifruit production reached over 4.4 million tonnes, highlighting the crop's significant economic importance. However, achieving high yields depends on adequate pollination. In Actinidia species, pollen is transferred by insects from male to female flowers on separate plants. Natural pollination faces increasing challenges due to the decline in pollinator populations and climate variability, driving the adoption of assisted pollination methods. This study examines the Portuguese kiwifruit sector, one of the world's top 12 producers, using a novel mixed-methods approach that integrates both qualitative and quantitative analyses to assess the feasibility of robotic pollination. The qualitative study identifies the benefits and challenges of current methods and explores how robotic pollination could address these challenges. The quantitative analysis explores the cost-effectiveness and practicality of implementing robotic pollination as a product and service. Findings indicate that most farmers use handheld pollination devices but face pollen wastage and application timing challenges. Economic analysis establishes a break-even point of €685 per hectare for an annual single application, with a first robotic pollination of €17 146 becoming cost-effective for orchards of at least 3.5 hectares and a second robotic solution of €34 293 becoming cost-effective for orchards up to 7 hectares. A robotic pollination service priced at €685 per hectare per application presents a low-risk and a viable alternative for growers. This study provides robust economic insights supporting the adoption of robotic pollination technologies. This study is crucial to make informed decisions to enhance kiwifruit production's productivity and sustainability through precise robotic-assisted pollination. © 2025 Elsevier B.V., All rights reserved.

2026

Robotic Process Automation: A Qualitative Journey Through RPA's Impacts on Company Employees

Authors
Simoes, E; Simoes, AC; Rodrigues, JC; Lourenço, P;

Publication
ADVANCES IN PRODUCTION MANAGEMENT SYSTEMS. CYBER-PHYSICAL-HUMAN PRODUCTION SYSTEMS: HUMAN-AI COLLABORATION AND BEYOND, APMS 2025, PT I

Abstract
Companies are increasingly adopting technologies such as Robotic Process Automation (RPA) to reduce costs and improve productivity. RPA is deployed in areas like accounting, payroll, and finance to automate business processes. While RPA does not necessarily result in unemployment, it has notable effects on employees and company governance. This study explores the impact of RPA implementation on employees and company governance, using a qualitative methodology based on thirteen semi-structured interviews with RPA experts from four multinational companies. The results indicate that the impacts of RPA vary depending on the automation strategy adopted (task-oriented or process-oriented). In task-oriented strategies, citizen developers often play a central role, contributing to rapid implementation. In contrast, process-oriented strategies tend to rely on professional developers and require more structured governance. The findings also point out that RPA influences not only task execution but also employee upskilling, job role redefinition, and the evolution of governance models. The study proposes an integrated framework linking automation strategy, governance, upskilling, and employee adaptation, offering both practical insights and theoretical contributions to digital transformation research and for managing risks and enhancing workforce capabilities. It also advances academic understanding by linking real-world RPA implementations to organisational and technological impacts.

2026

Strengthening City-Citizen Engagement: A Mobile App to Enhance Pedestrian Safety and Comfort

Authors
Ferreira, MC; da Silva, JFL; Abrantes, D; Hora, J; Felício, S; Galvao, T; Coimbra, M;

Publication
TRANSPORT TRANSITIONS: ADVANCING SUSTAINABLE AND INCLUSIVE MOBILITY - VOL 1

Abstract
-This study focuses on providing meaningful information to vulnerable road users (VRUs) to support their objectives and perceptions while navigating urban spaces, employing a novel route planning concept. Through three focus group sessions, a comprehensive survey was conducted to identify the needs and concerns of VRUs, leading to the development of an integrated and collaborative mobile application for active mobility. The application encompasses route calculation, prioritizing safety, comfort, civic participation, and empathy. The solution aims to bridge citizen users and city managers, facilitating alerts, historical information on safety and comfort, and collaborative problem-solving and sharing of urban attractions. A prototype of the concept was developed and extensively tested by potential users, and subjective evaluation and feedback demonstrated the usefulness and added value of the integrated and collaborative approach. This study highlights the proposed solution relevance and differentiation from official alerts, user experiences, and civic participation, positioning it as a comprehensive solution for active mobility.

2026

The influence of School principals' management on school efficiency: Evidence from Italian schools

Authors
Mergoni, A; Camanho, A; Soncin, M; Agasisti, T; De Witte, K;

Publication
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
This paper investigates the relationship between school principals' managerial practices and two key mensions of school performance: students' cognitive outcomes and school climate. School performance assessed using a classical Data Envelopment Analysis (DEA) framework, complemented by both unconditional robust and conditional robust models to evaluate the influence of managerial practices on school efficiency. We introduce a methodological innovation that allows for a nuanced analysis of how contextual variables-specifically, principals' managerial practices-affect performance, both individually and through their interactions. The analysis is based on 2019 INVALSI data from a nationally representative sample of 8th grade students in Italian schools. The findings show that principals' practices, as well as the ways in which these practices interact, play a significant role in shaping school efficiency, particularly by promoting a positive supportive school climate.

2026

Stochastic dynamic inventory-routing: A comprehensive review

Authors
Maia, F; Figueira, G; Neves-Moreira, F;

Publication
Computers & Operations Research

Abstract

Facts & Figures

13Academic Staff

2020

0R&D Employees

2020

22Papers in indexed journals

2020