Abstract
E-commerce notably increases the reach of enterprises, bringing a firm's products and services into the international arena. In times of shrinking domestic markets, due to national crises, becoming available in global markets is essential for survival and growth. We have thus held three focus group interactions to produce a set of strategic recommendations with regards to how to improve e-Commerce adoption levels in Iberian enterprises, essential in times of local hardship and market contraction. Suggestions include creating actions to influence governments to re-evaluate the legislation that regulates e-Commerce, making it more transparent; encouraging venture capitalists, banks and business angels to finance such e-Commerce endeavors; encouraging higher education institutions (HEI) to partner with Iberian enterprises to ensure knowledge transfer in both directions; creating, with HEI and training organizations, a set of new training courses directed at Iberian enterprises and focusing on concepts such as Web 2.0 capabilities and a coherent online organizational identity. Fundamental is the perspective that e-Commerce is a strategic issue, warranting funds and qualified personnel, at different levels in the hierarchy, for adequate strategic e intent, e-vision, and e-mission formulation, followed by effective e-process implementation.

Abstract
The research team measured the enterprise web accessibility levels of the Forbes 250 largest enterprises using the fully automatic accessibility evaluation tool Sortsite, and presented the compliance of the evaluated websites to WCAG 1.0, WCAG 2.0 and Section 508 accessibility levels. Given the recent attention to organizational leaders having ethical duties towards their dedicated employees, we propose that 'societal citizenship behaviour' concerns ethical duties of organizational leaders towards society in general and in particular to those who have less means to assert their needs. In effect, we found enterprise website accessibility levels to be in need of significant improvement. An interpretation of a positive path forward to better enterprise website accessibility levels is put forth based on a focus-group interaction and using BNML-a novel Business Narrative Modelling Language.

Abstract
This study translates how the potential exists for ICT and Web 2.0 to promote and improve the quality and efficiency of the supply of health services. The segmented and personalized access to individual clinical records is considered in the context of basic support information which simultaneously facilitates an initial screening by a health professional, to all those who fit in a universe of clients and patients of Private Healthcare Organizations - PHO. The context is of excellent customized health care which builds trusting relationships with the target market. The project does however recognize barriers to this change namely by making the health system more transparent clinicians who hitherto have gone mainly unquestioned and unnoticed will subsequently possibly be subject to more scrutiny and possible judicial action in case of mal practice. Nonetheless, with this work we aim to present an initial position relative to the need for the existence of information systems which support the process of creation of customer loyalty in private organizations delivering health care services.

Abstract
Higher education institutions are at this stage, on the one hand, faced with challenges never seen before and, on the other hand, their action is moving very rapidly into digital learning spaces. These challenges are increasingly complex because of the global competition for resources, students and teachers. In addition, the amount of data produced inside and outside higher education institutions has grown exponentially, so more and more institutions are exploring the potential of Big Data to meet these challenges. In this context, higher education institutions and key stakeholders (students, teachers, and governance) can derive multiple benefits from learning analytics using different data analysis strategies to produce summative, real-time and predictive information and recommendations. However, it may be questioned whether institutions, academic administrative staff as well as including those with responsibility for governance, are prepared for learning analytics? As a response to the question raised in this paper is presented an extension of a disruptive conceptual approach to higher education, using information gathered by IoT and based on Big Data & Cloud Computing and Learning Analytics analysis tools, with the main focus on the stakeholder governance. © 2017 Association for Computing Machinery.

Abstract
Information technology has become one of the core elements of electronic government (e-Government) and should figure prominently in future governance. E-Government services, through electronic means, should provide a more cost-effective and convenient way for citizens to interact with government, however their adoption is still far from a satisfactory level. The study herein has examined research on the adoption of e-Government services. Using data obtained from previous research, this article identifies the variables that contribute to the adoption of e-Government by citizens and the model created is presented. Overall, this study concludes that e-Government has been adopted by many governments, but it is still at an early stage, and there are still barriers to its more widespread adoption in society.

Abstract