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Publications

Publications by Pedro Brito

2022

Connecting Digital Channels to Consumers' Purchase Decision-Making Process in Online Stores

Authors
Pires, PB; Santos, JD; de Brito, PQ; Marques, DN;

Publication
SUSTAINABILITY

Abstract
This research establishes the relationship between the digital channels that organizations use to communicate with their audience and the stages of the consumer buying decision process in online stores. Researchers have not treated this relationship in much detail and little-known empirical research has focused on exploring relationships between the two subjects. Establishing this relationship is of crucial importance for organizations and consumers, as it ensures organizations use the digital channels that consumers want. A literature review of digital channels and consumer behavior models was performed, which allowed us to define which are the digital channels and to identify the different models of consumer behavior appropriate for the digital age. A quantitative methodology was used, supported on a questionnaire that allowed us to find out which digital channels are the most appropriate for each stage of the buying decision process. The results show that consumers use more than one digital channel at each stage of the buying decision process and for each stage, a set of digital channels is identifiable that is most preferred. In light of the above, those who are responsible for defining the digital marketing strategy know what types of content they should produce for each digital channel, allowing them to guarantee efficiency in the use of resources while ensuring that consumers get what they want.

2022

Fit and Fun: Content Analysis Investigating Positive Body Image Dimensions of Adolescents' Facebook Images

Authors
Torres, S; Brito, PQ;

Publication
CYBERPSYCHOLOGY-JOURNAL OF PSYCHOSOCIAL RESEARCH ON CYBERSPACE

Abstract
Body-positive content on social media offers a promising approach to promote positive body image (PBI). However, we need further research in order to better characterize and understand its nature. This study provides a content analysis of adolescents' image-based posts on Facebook. We aimed to determine whether the theoretical six -facet conceptualization of PBI was reflected in adolescents' posts, and whether there were different trends according to gender and time, over a 3-year period. A set of 6,503 images posted by 66 adolescents (51.5% male), were coded for PBI attributes. The results indicate that inner positivity and appreciation of body functionality through involvement in sports and fun activities were the most represented PBI facets. Conversely, imagery representing taking care of the body via healthy food/beverage choices, embracing body diversity, and filtering information in a body-preserving manner, was rarely used to project self-image on Facebook. Gender differences were only found in the appreciation of body functionality via sports activities (more prevalent in boys) and investment in appearance using benign methods, such as the use of cosmetics (more prevalent in girls). Posts addressing appearance and health -promoting self-care behaviors tended to increase in mid-adolescence. We conclude that the adolescents' posts on Facebook reflected several PBI characteristics, with a particular focus on those that enhance a functional view of the body. Future social media and school-level initiatives should prioritize the development of attuned self-care as well as mechanisms to filter messages that could endanger PBI, while also increasing the visibility of the diverse bodies that exist in the world.

2023

Innovation, Social Networks, and Service Ecosystems: Managing Value in the Digital

Authors
Brito, PQ; Chandler, JD;

Publication
R & D MANAGEMENT

Abstract

2001

Consumer ethics in the European Union: A comparison of Northern and Southern views

Authors
Polonsky, MJ; Brito, PQ; Pinto, J; Higgs Kleyn, N;

Publication
JOURNAL OF BUSINESS ETHICS

Abstract
There is a growing interest in understanding consumer ethical actions in relation to their dealings with firms. This paper examines whether there are differences between Northern and Southern European Union (EU) consumers' perceptions of ethical consumer behaviour using Muncy and Vitell's (1992) Consumer Ethics Scale (CES). The study samples 962 university students across four Northern EU countries (Germany, Denmark, Scotland, The Netherlands) and four Southern EU countries (Portugal, Spain, Italy, Greece). Some differences are identified between the two samples, which might question the ability of organisations to consider the EU as one homogeneous market.

2010

The "digitalisation" of youth: How do they manage and integrate digital technologies?

Authors
Brito, PQ;

Publication
Handbook of Research on Digital Media and Advertising: User Generated Content Consumption

Abstract
The digitalization of youth signifies their complete immersion, active participation and involvement in the production, consumption and sharing of digital content using various interconnected/interfaced digital devices in their social network interactions. A prerequisite to successful commercial communication with young people is having a good understanding of new media, along with their social and psychological framework. The behaviour, motivation and emotions of youth in general and in relation to digital technologies, especially the meaning attached to mobile phones, the Internet (mainly social network sites) and games (computer-based and portable) should also be addressed if advertisers aim to reach this target group. © 2011, IGI Global.

2002

Retail promotion objectives: Evidence from New Zealand, Portugal and Hungary

Authors
Fam, KS; Merrilees, B; Brito, P; Jozsa, L;

Publication
Journal of Euromarketing

Abstract
Very little is known about the promotion objectives of small firms. In particular, do differences in promotional campaigns warrant a different set of promotion objectives, and how effective were these objectives? Are there differences in the use of promotion objectives amongst retailers with different national background, but within the same retail category? To address these questions, we questioned 287 clothing and shoe retailers in New Zealand, 161 in Portugal and 328 in Hungary. Retailers were asked questions about the following: (a) what was their most recent promotion campaign; (b) what were the objectives of their recent promotion campaign; (c) how successful was their recent promotion campaign; (d) how has their particular market share changed in the past 12 months; and (e) what fraction of their stock was markdown and what was the average percentage markdown. We then extended the analysis by contrasting the promotion objectives, market share and stock markdown of successful with unsuccessful campaigns. Again the results indicated some significant variations. These results have ramifications for the small firms' advertising strategies across countries, with an emphasis on the objectives of stock clearance and attracting new customers. A major finding was the cross-cultural differences across the three countries studied, mainly reflecting the different stages of economic development.

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