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Publications

Publications by Benedita Malheiro

2018

Context-aware tourism technologies

Authors
Leal, F; Malheiro, B; Burguillo, JC;

Publication
KNOWLEDGE ENGINEERING REVIEW

Abstract
Nowadays travellers can benefit from the computing capabilities, collection of on board sensors and ubiquitous Internet access provided by mobile devices. These are the three pillars of any tourist support system since they provide the power, means and data to establish the local user context, to access remote services and to provide value-added user-centred context-aware applications. However, making sense of the user context data is not straightforward, as it requires dedicated knowledge acquisition and knowledge representation solutions. Besides, the range and diversity of available data sources is huge, requiring appropriate knowledge processing techniques to provide addequated tourism services. This article presents an updated review, and a comparison of recent context-aware tourism applications (CATA), including supporting technologies; and considering four possible dimensions: knowledge acquisition, knowledge representation, knowledge processing and knowledge-based services. We propose and apply a CATA analysis framework, contemplating these four dimensions to the applications found in the literature. This survey constitutes, not only, a state of the art review on tourism mobile applications, but, also, anticipates the latest development trends in tourism-related applications.

2018

Self Hyper-Parameter Tuning for Data Streams

Authors
Veloso, B; Gama, J; Malheiro, B;

Publication
Discovery Science - 21st International Conference, DS 2018, Limassol, Cyprus, October 29-31, 2018, Proceedings

Abstract
The widespread usage of smart devices and sensors together with the ubiquity of the Internet access is behind the exponential growth of data streams. Nowadays, there are hundreds of machine learning algorithms able to process high-speed data streams. However, these algorithms rely on human expertise to perform complex processing tasks like hyper-parameter tuning. This paper addresses the problem of data variability modelling in data streams. Specifically, we propose and evaluate a new parameter tuning algorithm called Self Parameter Tuning (SPT). SPT consists of an online adaptation of the Nelder & Mead optimisation algorithm for hyper-parameter tuning. The method explores a dynamic size sample method to evaluate the current solution, and uses the Nelder & Mead operators to update the current set of parameters. The main contribution is the adaptation of the Nelder-Mead algorithm to automatically tune regression hyper-parameters for data streams. Additionally, whenever concept drifts occur in the data stream, it re-initiates the search for new hyper-parameters. The proposed method has been evaluated on regression scenario. Experiments with well known time-evolving data streams show that the proposed SPT hyper-parameter optimisation outperforms the results of previous expert hyper-parameter tuning efforts. © 2018, Springer Nature Switzerland AG.

2018

Outdoor Intelligent Shader. An EPS@ISEP 2018 Project

Authors
Mahon, C; Baptista, M; Majewska, M; Tscholl, M; Bergervoet, S; Malheiro, B; Silva, MF; Ribeiro, C; Justo, J; Ferreira, P; Guedes, P;

Publication
SIXTH INTERNATIONAL CONFERENCE ON TECHNOLOGICAL ECOSYSTEMS FOR ENHANCING MULTICULTURALITY (TEEM'18)

Abstract
This paper presents an overview of the development of SetSun, an outdoor intelligent shader, by a team of five Erasmus students within the framework of the European Project Semester at Instituto Superior de Engenharia do Porto, in the spring of 2018. The major goal of this project-based learning experience was to design a new type of parasol, granting a novel wellness and luxury experience, by combining the functionalities of smart electronics with that of a traditional parasol, while providing the participants with a meaningful learning experience for their future professional life. The Team conducted multiple studies, including scientific, technical, sustainability, marketing, ethics and deontological analyses, and discussions to derive the requirements, design the structure, specify the list of materials and components and develop a functional system. Following these studies, the Team assembled, debugged and tested the SetSun prototype successfully.

2019

Analysis and prediction of hotel ratings from crowdsourced data

Authors
Leal, F; Malheiro, B; Burguillo, JC;

Publication
WILEY INTERDISCIPLINARY REVIEWS-DATA MINING AND KNOWLEDGE DISCOVERY

Abstract
Crowdsourcing has become an essential source of information for tourism stakeholders. Every day, tourists leave large volumes of feedback data in the form of posts, likes, textual reviews, and ratings in dedicated crowdsourcing platforms. This behavior makes the analysis of crowdsourced information strategic, allowing the discovery of important knowledge regarding tourists and tourism resources. This paper presents a survey on the analysis and prediction of hotel ratings from crowdsourced data, covering both off-line (batch) and on-line (stream-based) processing. Specifically, it reports multiple rating-based profiling, recommendation, and evaluation techniques. While most of the surveyed works adopt entity-based multicriteria profiling, prerecommendation filtering, and off-line processing, the latest hotel rating prediction trends include feature-based, trust and reputation modeling, postrecommendation filtering, and on-line processing. Additionally, since the volume of crowdsourced ratings tends to increase, the deployment of profiling and recommendation algorithms on high-performance computing resources should be further explored.

2019

On-line guest profiling and hotel recommendation

Authors
Veloso, BM; Leal, F; Malheiro, B; Burguillo, JC;

Publication
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS

Abstract
Information and Communication Technologies (ICT) have revolutionised the tourism domain, providing a wide set of new services for tourists and tourism businesses. Both tourists and tourism businesses use dedicated tourism platforms to search and share information generating, constantly, new tourism crowdsourced data. This crowdsourced information has a huge influence in tourist decisions. In this context, the paper proposes a stream recommendation engine supported by crowdsourced information, adopting Stochastic Gradient Descent (SGD) matrix factorisation algorithm for rating prediction. Additionally, we explore different (i) profiling approaches (hotel-based and theme-based) using hotel multi-criteria ratings, location, value for money (VfM) and sentiment value (StV); and (ii) post-recommendation filters based on hotel location, VfM and StV. The main contribution focusses on the application of post-recommendation filters to the prediction of hotel guest ratings with both hotel and theme multi-criteria rating profiles, using crowdsourced data streams. The results show considerable accuracy and classification improvement with both hotel-based and theme-based multi-criteria profiling together with location and StV post-recommendation filtering. While the most promising results occur with the hotel-based version, the best theme-based version shows a remarkable memory conciseness when compared with its hotel-based counterpart. This makes this theme-based approach particularly appropriate for data streams. The abstract completely needs to be rewritten. It does not provide a clear view of the problem and its solutions the researchers proposed. In addition, it should cover five main elements, introduction, problem statement, methodology, contributions and results. Done.

2019

Scalable modelling and recommendation using wiki-based crowdsourced repositories

Authors
Leal, F; Veloso, BM; Malheiro, B; Gonzalez Velez, H; Carlos Burguillo, JC;

Publication
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS

Abstract
Wiki-based crowdsourced repositories have increasingly become an important source of information for users in multiple domains. However, as the amount of wiki-based data increases, so does the information overloading for users. Wikis, and in general crowdsourcing platforms, raise trustability questions since they do not generally store user background data, making the recommendation of pages particularly hard to rely on. In this context, this work explores scalable multi-criteria profiling using side information to model the publishers and pages of wiki-based crowdsourced platforms. Based on streams of publisher-page-review triads, we have modelled publishers and pages in terms of quality and popularity using different criteria and user-page-view events collected via a wiki platform. Our modelling approach classifies statistically, both page-review (quality) and pageview (popularity) events, attributing an appropriate rating. The quality-related information is then merged employing Multiple Linear Regression as well as a weighted average. Based on the quality and popularity, the resulting page profiles are then used to address the problem of recommending the most interesting wiki pages per destination to viewers. This paper also explores the parallelisation of profiling and recommendation algorithms using wiki-based crowdsourced distributed data repositories as data streams via incremental updating. The proposed method has been successfully evaluated using Wikivoyage, a tourism crowdsourced wiki-based repository.

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