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    Publications

    Publications by Lia Patrício

    2015

    Integrating Management and Interaction Design perspectives for Service Design: The MINDS framework

    Authors
    Jorge Teixeira; Lia Patrício; Ko-Hsun Huang; Raymond P. Fisk; Leonel Nóbrega; Larry Constantine;

    Publication

    Abstract

    2015

    From service experience to value constellation experience: an activity-centric perspective

    Authors
    Jorge Teixeira; Lia Patrício; Raymond P. Fisk;

    Publication

    Abstract

    2016

    Broadening Service Customer Experience with an Activity-Centric perspective

    Authors
    Jorge Teixeira; Lia Patrício; Raymond P- Fisk;

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    Abstract

    2017

    Identifying and systematizing multidisciplinary contributions to Service Design

    Authors
    Maíra Prestes Joly; Jorge Grenha Teixeira; Lia Patrício; Daniela Sangiorgi;

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    Abstract

    2017

    An activity-centric perspective to upframe customer experience and foster service innovation

    Authors
    Jorge Teixeira; Lia Patrício; Karl-Jakob Mickelsson; Kristina Heinonen; Raymond P. Fisk;

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    Abstract

    2018

    Design Science Research: an Emerging Methodology for Service Design

    Authors
    Jorge Teixeira; Lia Patrício; Tuure Tuunanen;

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    Abstract

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