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Publications

Publications by Joana Carvalho Santos

2019

The importance of emergency response training: A case study

Authors
Pinheiro, AS; Gouveia, R; Jesus, Â; Santos, J; Baptista, JS;

Publication
Studies in Systems, Decision and Control

Abstract
The success of the Emergency Plan depends on the ability of its occupants to respond. For this reason, it is fundamental to develop an appropriate training strategy for each organization. This pilot study aimed to understand the influence of specific training program on the emergency response. This study included a total of twenty-two workers of a company. The workers were divided into three emergency response teams with four elements and one another group with ten elements. The emergency response team had specific training actions with theoretical and practical contents. Finally, all workers participated in an activity called emergency scenarios, where a moment of brainstorming was provided for the solve each scenario. The classifications obtained in different assessments moments (M1: after training and M2: after three weeks of training) revealed that knowledge had been acquired by participants. Additionally, it was verified that teams, with specific training, presented better results in their specific scenario. The emergency response training may have better results if it enhances teamwork and the involvement of all stakeholders. © Springer Nature Switzerland AG 2019.