Abstract
In today's knowledge-driven economy, collaboration among stakeholders is essential for the framing of innovative trends, with knowledge-intensive business services (KIBS) playing a core role in addressing market demand. Users' involvement in shaping products and services has been considered in innovation ecosystem frameworks. Fewer risks in service/product development, and more sustainability and market acceptance, are a few of the benefits arising from including the user community (UC) in innovation partnerships. However, the need for resources, absorptive capacity and tacit knowledge, among other capabilities, is often a reason for overlooking this important contributor. KIBS possess a vast knowledge base, cater to digital tools, and mediate and propel innovation with different partners, benefiting from exclusive cognitive proximity to remix extant knowledge with emergent information from communities into new products and services. The aim of this study is to assess and quantify the effect of the collaboration with UC through three active forms of collaboration (co-creation, mass customization, and personalization) on different innovation types developed in KIBS. The significance of the user community was proven across all innovation types. Robustness analysis confirmed the results for both P-KIBS and T-KIBS. P-KIBS may be better suited to co-creation policies for product and service innovation, personalization of processes, and organizational and marketing innovations. T-KIBS can focus on mass customization, ensuring good innovation success. Additionally, co-creation with user community is best for product innovation.

Abstract
This conceptual study explores the alignment between servitization-a shift from selling products to offering services-and circularity principles. The study introduces institutional confluence-a configuration of institutional pressures that enhance business model legitimacy to stakeholders and facilitate operational success- which can serve as a driver aligning servitization with circular principles. Institutional confluence has the capacity to trigger novel business models, shape resources and processes, enhance value capture, and inhibit unsustainable business models. The study develops the concept and underscores the role of institutional confluence in promoting this alignment and subsequent environmental sustainability. The article utilizes illustrative case examples from servitization and circular business models to develop the concept of institutional confluence serving sustainable servitization. The study offers strategic insights for managers and policymakers, emphasizing the need for a holistic approach that integrates servitization and circularity from the outset of business model design. It advocates for policies that leverage regulatory, normative, and mimetic pressures to foster sustainable business practices. The article contributes to the servitization literature by delineating the mechanisms through which institutional forces facilitate or hinder the integration of servitization and circularity, offering directions for future research to explore these dynamics across different contexts and industries.

Abstract
[No abstract available]

Abstract
Purpose: Responsible innovation assessment tools (RIATs) are key instruments that can help organizations, associations and individuals measure responsible innovation. Accordingly, this study aims to review the current status of research on responsible innovation and, in particular, of studies that either present the relevance of RIATs or provide empirical evidence of their adoption. Design/methodology/approach: A systematic literature review is conducted to identify and review how RIATs are being addressed in academic research and the applications that are proposed. A systematic process is implemented using the Web of Science and Scopus bibliographic databases, aiming not only to summarize existing studies, but also to include a perspective on gaps and future research. Findings: A total of 119 publications were identified and included in the review process. The study identifies that RIATs have attracted growing interest from the scientific community, with a greater predominance of studies involving qualitative and mixed methods. A well-balanced mix of conceptual and exploratory studies is also registered, with a greater predominance of analysis of RIATs application domains in the past years, with greater incidence in the finance, water, energy, construction, manufacturing and health sectors. Originality/value: This study is pioneering in identifying 16 dimensions and 60 sub-dimensions for measuring responsible innovation. It also suggests the need to include multidimensional perspectives and individuals with interdisciplinary competencies in this process.

Abstract
This study aims to explore how higher education institutions respond to the challenge of incorporating soft skills into their curricula. It employs a mixed-methods approach in which the quantitative analysis of the disciplines addressing this issue is complemented by a thematic analysis of semi-structured interviews conducted with four higher education institutions in Portugal. The findings indicate that although the number of subjects specifically addressing soft skills is small, there is a growing concern to incorporate soft skills in pedagogical and evaluation methodologies in each course. Several challenges, good practices, and future perspectives are also explored in this work.

Abstract
This study explores the role of talent in the processes of innovation, intrapreneurship, and internationalisation of startups. For this purpose, an empirical study was conducted with 226 Portuguese startups, and the impact of these components was analysed using the structural equation model. The findings indicate that talent attraction, development, and retention practices have a positive impact on innovation. However, the same correlation was not verified for intrapreneurship practices. Furthermore, both innovation and intrapreneurship are two determining elements in startups’ internationalisation activities. This study offers pertinent contributions to the establishment of policies to support the internationalisation processes of startups, in which talent management emerges as a determining factor for its sustainable growth. Copyright © 2023 Inderscience Enterprises Ltd.