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Publications

Publications by Arnaldo Santos

2024

The Importance of a Framework for the Implementation of Technologies Supporting Talent Management

Authors
Ferreira, HR; Santos, A; Mamede, HS;

Publication
GOOD PRACTICES AND NEW PERSPECTIVES IN INFORMATION SYSTEMS AND TECHNOLOGIES, VOL 3, WORLDCIST 2024

Abstract
The speed and scale of technological change are raising concerns about the extent to which new technologies will radically transform workplaces. Competition for the best talent is being intensified, and talent management requires new approaches and innovative strategies for developing talent based on corporate culture and its unique properties. By implementing and adopting technology in Human Resources Management (HRM), organizations create a digital employee lifecycle that spans from the initial Hiring Process to encompassing areas such as Performance Management, Learning and Development until the Offboarding, shaping a Talent Management journey. Despite the implementation of technologies being a continuous practice observed in numerous organizations, there are still challenges. The HRM technological market has become massive, and concerns arise about adopting these technologies' costs, practicality, and purpose. Because of that, designing strategies for implementing technologies in HRM, specifically in talent management, is hard to overview. In this context, this document aims to present the necessity and significance in developing a framework that aggregates the implementation process of technologies in talent management supported by Design Science Research (DSR). The holistic perspective of the forthcoming framework consolidates insights into business challenges and their correlation with technology selection, technological capabilities, implementation procedures, as well as anticipated metrics and their impact.

2023

The research context of artificial intelligence and gamification to improve student engagement and attendance in higher education

Authors
Limonova, Viktoriya; Santos, Arnaldo; São Mamede, Henrique; Filipe, Vítor;

Publication
RE@D – Revista de Educação a Distância e eLearning

Abstract
A significant concern that is widely discussed in the field of Higher Education is declining student participation. In several institutions, attendance is optional, allowing students to attend lectures at their convenience. This study proposes the integration of Artificial Intelligence and Gamification to improve student engagement and attendance rates. The initiative combines advanced technological strategies with conventional educational methodologies to enhance the lecture experience. The initiative is significant as formal lectures often witness dwindling student interest and frequent absenteeism, undermining the educational process and student's future career prospects. This combination has the potential to revolutionise Higher Education by providing a more interactive and engaging learning experience. While gamification has positively impacted learning in various contexts, integration with Artificial Intelligence is a game-changer, paving the way for a modernised educational experience. This innovative exploration of the AI-gamification blend sets the stage for future research and the implementation of updated academic strategies, ultimately addressing student engagement and attendance. This position paper presents the bases and foundations for understanding the problem of student attendance and engagement and the role of AI and gamification in Higher Education in alleviating it.;Uma inquietação relevante e extensamente discutida no domínio do Ensino Superior é a diminuição da participação dos estudantes. Em diversas instituições, a assiduidade é facultativa, permitindo aos estudantes a frequência às aulas segundo a sua disponibilidade. Este estudo propõe a integração da Inteligência Artificial e da Gamification como meios para melhorar o envolvimento e as taxas de assiduidade dos estudantes. A iniciativa em causa articula estratégias tecnologicamente avançadas com metodologias educativas convencionais no intuito de enriquecer a experiência de ensino. Tal iniciativa assume importância dada à constante diminuição do interesse dos estudantes e a assiduidade irregular nas aulas formais, fatores que afetam negativamente o processo de ensino e as perspetivas de carreira dos estudantes. Esta combinação ostenta o potencial de revolucionar o Ensino Superior, proporcionando uma experiência de aprendizagem mais interativa e envolvente. Embora a Gamification já tenha impactado positivamente o processo de aprendizagem em diversos contextos, a sua integração com a Inteligência Artificial surge como um elemento transformador, abrindo caminho para uma experiência educacional modernizada. Esta investigação inovadora que combina a IA e Gamification prepara as bases para investigações futuras e a implementação de estratégias académicas aprimoradas, concentrando-se principalmente no envolvimento e na assiduidade dos estudantes. Este artigo de posicionamento apresenta as bases e os fundamentos necessários para a compreensão do problema da frequência e envolvimento dos estudantes no Ensino Superior, assim como o papel da IA e da Gamification na sua mitigação.

2022

The Impact of Artificial Intelligence on a Learning Management System in a Higher Education Context: A Position Paper

Authors
Manhica, R; Santos, A; Cravino, J;

Publication
TECHNOLOGY AND INNOVATION IN LEARNING, TEACHING AND EDUCATION, TECH-EDU 2022

Abstract
This position paper provides an overview of the most important practices in the field of Artificial Intelligence (AI) used in educational contexts, with a focus on the main platforms used for teaching (LMS) to support the development of a research work at EduardoMondlane University (UEM) in Mozambique. To that end, definitions and descriptions of relevant terms, a brief historical overview of Artificial Intelligence (AI) in education and an overview of the common goals and practices of using computational methods in educational contexts are provided. The state of the art regarding the adaptation and use of Artificial Intelligence is presented and we discuss the potential benefits and the open challenges. The paper also presents the methodology and key steps which will be developed at UEM to achieve the research goals.

2023

The journey and the impact of artificial intelligence on LMS in a mozambican higher education context

Authors
Manhiça, Ruben; Santos, Arnaldo; Cravino, José;

Publication
RE@D – Revista de Educação a Distância e eLearning

Abstract
In the evolving landscape of global education, Artificial Intelligence's (AI) integration into Learning Management Systems (LMS) promises a transformative shift. This paper presents Mozambique's journey in this domain, comparing it with global advancements. While the Mozambican higher education sector stands at the cusp of a digital revolution, its engagement with AI in LMS remains foundational. This is juxtaposed against the global trend where AI tools, such as ChatGPT, are rapidly becoming standard in many educational platforms, enhancing personalization, efficiency, and data-driven insights. The benefits of AI integration, such as tailored learning experiences and administrative automation, are counterbalanced by challenges, including data privacy concerns and over-reliance on technology. Drawing from real-world case studies, the paper highlights pioneering endeavours that showcase AI's potential in reshaping educational paradigms. As Mozambique navigates its unique challenges, insights from global best practices offer a roadmap for harnessing the transformative potential of AI in LMS, aiming to elevate its higher education sector to new heights.;Na evolução da educação global, a integração da Inteligência Artificial (IA) nos Sistemas de Gestão de Aprendizagem (LMS) promete uma transformação significativa. Este artigo investiga a jornada de Moçambique neste domínio, comparando-a com os avanços globais. Enquanto o setor de ensino superior moçambicano está à beira de uma revolução digital, seu envolvimento com a IA em LMS ainda está em uma fase inicial. Isso é contrastado com a tendência global, onde ferramentas de IA, como o ChatGPT, estão rapidamente se a se tornar padrão em muitas plataformas educativas, aprimorando a personalização, eficiência e insights baseados em dados. Os benefícios da integração da IA, como experiências de aprendizagem adaptadas e automação administrativa, são equilibrados por desafios, incluindo preocupações com a privacidade dos dados e excesso de dependência da tecnologia. Através de estudos de caso do mundo real, o artigo destaca esforços pioneiros que mostram o potencial da IA em remodelar os paradigmas educacionais. Enquanto Moçambique navega pelos seus desafios únicos, os insights das melhores práticas globais oferecem um roteiro para aproveitar o potencial transformador da IA em SGA, com o objetivo de elevar seu setor de ensino superior a novos patamares.

2011

As tecnologias da comunicação no suporte a ambientes de eLearning e bLearning: o ambiente Formare em contexto de formação profissional

Authors
dos Santos, AMP;

Publication

Abstract
Como corolário do trabalho de investigação e desenvolvimento, iniciado em 1996, na área das tecnologias da comunicação e dos serviços multimédia em contexto de formação profissional, pretende-se, com este estudo, identificar os principais contributos das ciências e tecnologias da comunicação e da educação nos processos de especificação, concepção, desenvolvimento e utilização do sistema de gestão de aprendizagem Formare, em contexto de formação profissional. Tendo em conta a fundamentação teórica, a participação em projectos de investigação e de inovação e uma vivência prática de mais de 14 anos de actividade na área do ensino a distância, do eLearning e do bLearning em contexto empresarial, desenvolveu-se um modelo conceptual para a nova versão do LMS Formare baseada nos fundamentos da comunicação e da gestão da aprendizagem em ambiente real de utilização. Para além de estudar os fundamentos das Learning Organizations, do Ensino a Distância, da Comunicação Educacional Multimédia, do eLearning, do bLearning e dos seus principais componentes, esta tese focaliza-se na análise de dois estudos de caso, suportados pelo Formare – um, em contexto de Auto-aprendizagem no Campus PT, e outro, em contexto de Aprendizagem Colaborativa na Formação de eFormadores. Pela análise das conclusões de cada um dos estudos de caso realizados, foi possível validar as opções tecnológicas e pedagógicas utilizadas, conhecer a percepção, o grau de utilização e a avaliação pedagógica dos formandos, assim como identificar os principais indicadores de implementação do eLearning nas organizações que aderiram ao LMS Formare. A tese termina com a apresentação dos principais resultados, limitações e conclusões do estudo de investigação, e apresenta um conjunto de considerações futuras nesta área de actividade, esperando contribuir para o desenvolvimento do eLearning em contexto de uma Learning Organization.;This study has grown out of research and development work, begun in 1996, in the field of communication technologies and multimedia services in the context of professional training. It has been designed to identify and report on the factors that determine the way in which communication technologies influence the performance of learners in learning contexts and distributed learning communities and in eLearning and bLearning environments. It is based on the specification and validation experience that has been gained from solutions used in the “Formare” learning management system. A conceptual model for the new version of LMS Formare has been developed on the basis of a number of factors. These include a theoretical framework, research outcomes and the results of innovation projects allied with 14 years professional experience of delivering distance teaching, eLearning and bLearning in a business context, this delivery being based on the principles of communication and the management of learning in real learning environments. In addition to investigating the underlying principles and main components of learning organizations, distance teaching, communication, multimedia education, eLearning and bLearning, this thesis focuses on the analysis of two case studies supported by Formare. The first of these involves self-learning on Campus PT and the second collaborative learning in the context of training eTrainers. For each of the case studies, the technological and pedagogical options employed were analyzed and validated. Data was collected on trainee’s perceptions, degree of use and pedagogical assessments. The main conclusions and indicators involved in implementing eLearning in organizations using LMS Formare were also identified. The thesis draws these various threads together by presenting the main results, limitations and conclusions of the research. It also outlines a number of concerns bearing on future activity in this area, thus attempting to contribute to the development of eLearning in Learning Organizations.

2008

A Framework for the Design and Implementation of Learning Objects: a Competence-based Approach

Authors
Direito, Inês; Oliveira, Miguel; Real, Paulo; Antunes, Pedro; Santos, Arnaldo; Duarte, A. Manuel de Oliveira;

Publication
V Simposio Pluridisciplinar sobre Diseño y Evaluación de Contenidos Educativos Reutilizables

Abstract
This paper presents a framework for the design and implementation of learning objects using a competence-based approach. This framework is illustrated by the development of a standalone Windows application (Trilho GOA) whose primary purpose is to create standardized pedagogical contents trough the aggregation and standardization of instructional resources in several formats that can be used later on a Learning Management System (LMS) supporting SCORM 1.2. The paper contains a brief introduction to the developed software, its system architecture, main features and several pedagogical advantages for its users.

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