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Publicações

Publicações por CEGI

2023

A New Perspective on Supporting Vulnerable Road Users' Safety, Security and Comfort through Personalized Route Planning

Autores
Abrantes, D; Ferreira, MC; Costa, PD; Hora, J; Felício, S; Dias, TG; Coimbra, M;

Publicação
International journal of environmental research and public health

Abstract
Due to an increase in population, urban centers are currently seeing an increase in traffic, resulting in negative consequences such as pollution and congestion. Efforts have been made to promote a modal shift towards the use of more sustainable means of transport, such as walking and cycling, but several deterrents influence the citizens' perceptions of safety, security and comfort, discouraging their choice of active modes of transport. This study focuses on the importance of providing meaningful information to vulnerable road users (VRUs) to support their perceptions and objectives while moving within urban spaces through a novel concept of route planning. A broad survey of the needs and concerns of VRUs through interviews, focus groups and questionnaires, applied to the Portuguese population of the Metropolitan Area of Porto, led to the development of a new concept of route planners that show personalized routes according to the individual perceptions of each user. This concept is materialized in a route planner prototype that has been extensively tested by potential users. Subjective evaluation and feedback showed the usefulness of the concept and added value to a familiar product, leading to a satisfying experience for participants. This study shows that there is an opportunity to improve these tools to provide a higher degree of power and customization to users on route planning, which includes addressing mobility restrictions and personal perceptions of safety, security and comfort. The ultimate goal of this new approach is to persuade citizens to switch to more sustainable means of transport.

2023

Investigating the Perception of the Elderly Population About Comfort, Safety and Security When Using Active Modes of Transport

Autores
Felício, S; Hora, J; Ferreira, MC; Abrantes, D; Luna, F; Silva, J; Coimbra, M; Galvão, T;

Publicação
Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST

Abstract
Promoting active modes of transport, such as walking and cycling, has a positive impact on environmental sustainability and the health and well-being of citizens. This study explores the elderly population’s perception of comfort, safety and security when using active modes of transport. It begins with a systematic review of the literature considering research works that relate to active travel, the elderly population, and random forest. Then a questionnaire was applied to 653 participants and the results were analyzed. This analysis consisted of using statistics to evaluate the socio-demographic profile, the preferences regarding the use of active modes of this population, and the importance given to each dimension: comfort, safety, distance, and time, comparing these indicators through the Wilcoxon Rank Sum test and the Random Forest algorithm. The results showed that people over 56 years old walk as much as younger people. Furthermore, the importance given by this group of people to indicators referring to active modes is related to safety and security, distance, time, and comfort. The statistical results of the Wilcoxon Rank Sum test indicate the most important indicators: Adequate Travel Distance & Time and Existence of Commercial Areas by age group [0–55], and Absence of Allergenics and Existence of Green Areas by age group [56+]. Finally, the Random Forest algorithm provides the relative importance for both age groups, [0–55] and [56+], where the indicators that stand out in the [56+] age group, which is the focus of our study, are air quality, adequate travel distance & time, adequate crowd density, adequate thermal sensation, absence of allergenic, good street illumination level, adequate traffic volume, and adequate noise level. © 2023, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.

2023

A framework for designing technology-based interactive services for active mobility

Autores
da Silva, JFL; Ferreira, MC; Abrantes, D; Hora, J; Felício, S; Silva, J; Galvão, T; Coimbra, M;

Publicação
Transportation Research Procedia

Abstract
This article presents a framework to assist in the design of technology-based interactive services for active mobility, which allows the data collected from the sensors to be made available to citizens. The proposed framework was developed based on data collected in focus group sessions held with potential stakeholders and on related models and frameworks. It consists of 8 steps, namely: strategy, scope, structure, skeleton, aesthetics and execution. It will enable the presentation of relevant information that will help users of active modes of transport in decision making in choosing a safe and comfortable route, assist professionals involved in the elaboration of interactive projects and promote more collaborative urban planning. © 2023 The Authors. Published by ELSEVIER B.V. This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0)

2023

Minimizing Food Waste in Grocery Store Operations: Literature Review and Research Agenda

Autores
Riesenegger, L; Santos, MJ; Ostermeier, M; Martins, S; Amorim, P; Hübner, A;

Publicação
Sustainability Analytics and Modeling

Abstract

2023

Better Together! The Consumer Implications of Delivery Consolidation

Autores
Wagner, L; Calvo, E; Amorim, P;

Publicação
M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT

Abstract
Problem definition: Online retailers often receive customer orders comprising several products of differing origins. To fulfill these orders, retailers must ship multiple parcels from different locations and-unless they are grouped somewhere along the supply chain-these may reach the customer's doorstep one by one. Academic/practical relevance: We conjecture here that receiving products sequentially instead of all together affects a consumer's reaction to her purchases, possibly influencing-for good or ill-her decision to return products, as well as her overall service satisfaction. We use two-year granular data from an online fashion marketplace to test this hypothesis and characterize consumer behavioral responses to delivery consolidation and examine how it impacts supply chain stakeholders. Methodology: To achieve causal inference, we exploit the fact that the couriers used by the focal marketplace gather together certain parcels for reasons related more to the timing of their arrival than their actual customers, thereby exogenously consolidating the delivery of some orders. We construct a balanced sample of matched twin multiproduct orders that are alike in all respects except their delivery: consolidated (all parcels delivered jointly) versus otherwise (split). Results: We find that delivery consolidation benefits the marketplace and all its suppliers. By eliminating the stress associated with split deliveries, delivery consolidation pleases consumers as it leads to fewer returns and higher overall satisfaction. Managerial implications: Delivering all products in an order together, even if later, reduces the probability of a return, which improves the financial performance of the marketplace and its suppliers and reduces reverse logistics. Our results suggest that in our context, delivery speed matters less than the convenience of receiving all ordered goods in a single delivery, and we provide directions for adapting logistics strategies accordingly. Our empirical findings also imply that the return decisions of multiple products purchased at once should not be considered to be independent. Finding tractable ways of modeling this feature will be necessary in further driving retail practice through theoretical research that accounts for the behavioral implications of delivery consolidation when optimizing fulfillment decisions.

2023

Playing hide and seek: tackling in-store picking operations while improving customer experience

Autores
Moreira, FN; Amorim, P;

Publicação
CoRR

Abstract

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