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Sobre

Sobre

Professora associada com Agregação da Faculdade de Engenharia da Universidade do Porto (FEUP). Licenciada em Engenharia e Gestão Industrial pela FEUP (1995). Doutorada em Industrial and Business Studies pela Warwick Business School, Reino Unido (1999). A área de investigação principal é a Investigação Operacional, com ênfase no desenvolvimento de modelos de avaliação de eficiência e evolução da produtividade com recurso à Técnica de Data Envelopment Analysis. É diretora do Mestrado Integrado em Engenharia Industrial e Gestão da FEUP e Membro do Conselho Pedagógico da FEUP. É autora de mais de 50 artigos em revistas internacionais (ISI) com revisão, na área das ciências da gestão. Tem estado envolvida em projetos de investigação nas seguintes áreas: banca, pescas, educação, saúde, transportes, retalho, indústria de construção, indústria da mineração, Responsabilidade Social Corporativa, qualidade de vida e sustentabilidade de países e cidades.

Tópicos
de interesse
Detalhes

Detalhes

  • Nome

    Ana Camanho
  • Cargo

    Investigador Coordenador
  • Desde

    01 julho 2013
002
Publicações

2024

A literature review of economic efficiency assessments using Data Envelopment Analysis

Autores
Camanho, AS; Silva, MC; Piran, FS; Lacerda, DP;

Publicação
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
This paper presents a literature review on Data Envelopment Analysis assessments of economic efficiency, covering methodological developments and empirical applications. We review the seminal models for economic efficiency measurement, involving the optimization of cost, revenue, and profit. The applications of the different modelling approaches are also discussed. Based on a content analysis of papers published between 1978 and 2020 in various sectors, the main areas of study are identified, and the pathways of research developments are discussed. Most studies are based on disaggregated quantity and price data. In addition, the use of panel data is prevalent compared to cross-sectional studies. There is a preponderance of input -oriented studies focused on cost efficiency rather than revenue or profit efficiency. Informed by the historical evolution of economic efficiency assessments portrayed in this review, we suggest directions for future developments. (c) 2023 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY license ( http://creativecommons.org/licenses/by/4.0/ )

2024

Water Utility Service Quality Index: A customer-centred approach for assessing the quality of service in the water sector

Autores
Vilarinho, H; Pereira, MA; D'Inverno, G; Nóvoa, H; Camanho, AS;

Publicação
SOCIO-ECONOMIC PLANNING SCIENCES

Abstract
This work delves into the crucial role of service quality in the water supply and sanitation sectur. Despite extensive research and implementation of quality management practices in this sector, a universally accepted definition of quality is still lacking, resulting in varikoza service quality assesunent procedures that are difficult to compam. To address this issue, the World Bank launched the Thility of the Future' (UoF) programme, aiming guide water service providers in their efforts to become future-focused utilities that offer reliable, safe, Inclusive, transparent, and resposesive services through best-fit practices. Building upon the Damework provided by the lof programme, this study proposes the Water Utility Service Quallity Index (WUSOI) composite Indicator that reflects the quality of service provided by water supply and sanitation utilities from a customer perspective. Based on Data Envelopment Analysis, the Benelli-of-the-Douht appenach is employed to assign weights for aggregating the indicators representing the diverse performance dimensions. The study operationalines the WUSOI to assess the quality of Purtuguese wholesale water and wastewater companies using data enflected by the national regulator of water and waste services. A Multiple Criteria Decision Analysis technique, the Deck of Cands method, is used to specify an indicator of transparency from the information made available by the regulated utilities. The results show the effectiveness of this tool for evaluating and measuring service quality at the company level. Additionally, the findings highlight areas for Improvement in the utilities' performance. By enabling companies and regulators to identify areas for improvement, the WUSOI can support the delivery of high-quality services to customers.

2024

The 'Healthcare Access and Quality Index' revisited: A fuzzy data envelopment analysis approach

Autores
Pereira, MA; Camanho, AS;

Publicação
EXPERT SYSTEMS WITH APPLICATIONS

Abstract
Nowadays, health systems comprise a series of resources structured to provide healthcare services to meet our health needs. However, premature deaths still occur. To quantify and understand personal healthcare conditions affecting such amenable mortality, the Healthcare Access and Quality Index (HAQI) was put forward, evaluating 195 countries and territories since 1990. Nevertheless, the literature acknowledges a series of limitations of this framework, such as the drawbacks of using principal component analysis to aggregate individual indicators, the absence of control for financing and environmental conditions, and the presence of a substantial degree of data uncertainty. Accordingly, we propose a methodological alternative to the computation of the HAQI using a novel fuzzy Data Envelopment Analysis model to handle the aforementioned shortcomings. We also propose its extension towards the quantification of efficiency (E-HAQI) - in the sense of value for money - by incorporating financial aspects as modelling inputs. This way, we contribute with innovative modelling approaches that can also deal with the high degree of data uncertainty. Furthermore, in a second -stage analysis, the impact of key exogenous factors on healthcare access and quality is assessed via non -parametric hypothesis testing. Our results show positive and significant correlations of both the revisited HAQI and E-HAQI with the original HAQI 2016 dataset. They also reveal a better use of resources by European and Oceanian countries and territories than by Sub-Saharan African ones. Concerning contextual determinants, socio-demographic development, human development, and the type of health system were found to be statistically significant drivers of healthcare access and quality efficiency.

2023

OTIMIZAÇÃO DE INVESTIMENTOS EM GESTÃO DE ATIVOS DE SISTEMAS DE ABASTECIMENTO DE ÁGUA UTILIZANDO O ÍNDICE DE VALOR DA INFRAESTRUTURA

Autores
Fernandes, H; Barbosa, F; Nóvoa, H; Silva, J; Camacho, A;

Publicação
Revista de Ativos de Engenharia

Abstract
A área de conhecimento associada à gestão de ativos potencia a extração de valor de ativos físicos, incorporando uma abordagem integrada que envolve riscos, custos e desempenho. Este trabalho propõe uma nova abordagem para selecionar projetos de investimento em infraestruturas no âmbito da gestão de ativos. A métrica padrão utilizada para a seleção de projetos em ativos múltiplos é o Índice de Valor de Infraestruturas (IVI), que tem sido utilizado para caracterizar ativos do setor de águas em diversos países. Este trabalho desenvolveu dois modelos de programação linear inteira mista. O primeiro modelo de otimização trata de um problema de alocação de orçamento de capital selecionando projetos de investimento com vista à maximização da condição dos ativos. O segundo modelo de otimização trata de um problema de planeamento de orçamento, visando minimizar o capital necessário para manter os ativos nas condições desejadas. A aplicação dos modelos é ilustrada por um estudo de caso de uma empresa que opera no setor da água em Portugal. Os resultados obtidos nos diferentes cenários analisados são discutidos com vista a apoiar o desenho de políticas de gestão de ativos mais eficientes.

2023

The assessment of performance trends and convergence in education and training systems of European countries

Autores
Camanho, AS; Stumbriene, D; Barbosa, F; Jakaitiene, A;

Publicação
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
The Strategic Framework for European Cooperation in Education and Training (ET 2020) aimed to pro-mote the exchange of best practices among the Member States. This paper assesses the performance evo-lution of European countries in terms of the common objectives for the education sector. The framework used to evaluate European education systems is based on constructing a composite indicator adopting a benefit-of-the-doubt approach. The evaluation of performance change over time is done using a Global Malmquist Index. Sigma and beta convergence of EU countries are also explored using non-parametric frontier techniques. The results are analysed for the period 2009-2018 and discussed in light of the goals envisaged and the national policies adopted. The results revealed a trend of improvement in the perfor-mance of education systems in most European countries in the period analysed. Although most European countries moved closer to the European best practice frontier over time, as confirmed by the values of sigma-convergence, a few countries are still lagging considerably below their peers, as revealed by the existence of divergence in beta.(c) 2022 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license ( http://creativecommons.org/licenses/by-nc-nd/4.0/ )

Teses
supervisionadas

2022

Using machine learning and optimization models to support customer lifecycle management in financial services

Autor
Hermano Emanuel Rodrigues Maia

Instituição
UP-FEUP

2022

Self-explanatory computer-aided diagnosis with limited supervision

Autor
Isabel Cristina Rio-Torto de Oliveira

Instituição
UP-FEUP

2022

Digital twin (DT) of a dc-dc converter for photovoltaic (PV) applications

Autor
José Miguel Dias Braga Lino

Instituição
UP-FEUP

2022

Melhoria da Eficiência de Fluxos de Produção numa Fábrica de Embalagens Metálicas

Autor
Maria Francisca Bettencourt Fernandes de Pinho

Instituição
UP-FEUP

2021

Integrating Production Planning in a Manufacturing Execution System (MES)

Autor
João Pedro da Costa Silva Pereira

Instituição
UP-FEUP