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Sobre

Sobre

Professor Auxiliar no Departamento de Ciências e Tecnologia da Universidade Aberta. Coordenador do Mestrado em Informação e Sistemas Empresariais. Doutorado em Sistemas e Tecnologias de Informação pela Universidade do Minho. Mestre em Informática pela Faculdade de Ciências da Universidade de Lisboa. Licenciado em Engenharia Informática pela COCITE.

Consultor em Sistemas e Arquiteturas de Informação, Aplicacionais e Tecnológicas. Possuo particular interesse na Informática aplicada às organizações.

Tópicos
de interesse
Detalhes

Detalhes

  • Nome

    Henrique São Mamede
  • Cargo

    Investigador Sénior
  • Desde

    01 maio 2014
010
Publicações

2024

Strengthening the Resilience and Perseverance of Rural Accommodation Enterprises in the Iberian Depopulated Areas through Enterprise Architecture

Autores
Silveira, RA; Mamede, HS;

Publicação
SUSTAINABILITY

Abstract
The research objective of this work is to develop and evaluate an enterprise architecture for rural accommodation in the Iberian Peninsula that responds to the demand of the remote labor market. Through an extensive literature review and the application of ArchiMate modeling, this study focuses on providing an enterprise architecture that promotes business resilience and environmental sustainability and boosts the local economy. The proposed enterprise architecture is remotely evaluated by experts, highlighting potential benefits, challenges, and areas for improvement. The results show that the proposed enterprise architecture has the potential to improve the long-term success of rural lodging businesses, enhance the customer experience, promote sustainability, and contribute to economic growth in rural areas through value exchange among stakeholders. The ArchiMate model provides a holistic perspective on stakeholder interactions and interoperability across all functional business areas: Customer Service, Product Management, Omnichannel Commerce, Human Resources, Business Strategy, Marketing, and Sustainability Management. The idea is to empower rural lodging businesses to create a better customer experience, achieve energy and environmental efficiency, contribute to local development, respond quickly to regulatory changes and compliance, and develop new revenue streams. The main goal is to improve offers, mitigate seasonal effects, and reverse the continuous cycle of decline in areas with low population density. Therefore, this ArchiMate modeling can be the initial basis for the digitization or expansion of the rural lodging industry in other geographies.

2024

Creating learning organizations through digital transformation

Autores
Mamede, S; Santos, A;

Publicação
Creating Learning Organizations Through Digital Transformation

Abstract
Organizations find themselves at a pivotal crossroads in an era propelled by the sweeping tide of digital transformation, where the wake of the COVID-19 pandemic has reshaped the global landscape. Within these novel contexts, the imperative to cultivate Learning Organizations (LOs) has emerged as a beacon of adaptability and progress. Creating Learning Organizations Through Digital Transformation weaves the fabric of LOs within the digital tapestry, where minds perpetually expand, and learning begets learning. This journey hinges on the synergy of knowledge and digital prowess, as LOs harness data and digital content with finesse. From immersive learning to artificial intelligence, these technological frontiers reshape learning, spurring change. Unveiling the core concepts, implementations, and global impacts of LOs, this book is a compass for academics, researchers, and practitioners. It deciphers people capacities, digital contents, learning technologies, and evaluation, nurturing the symbiotic relationship between learning and transformation. Creating Learning Organizations Through Digital Transformation is the scholarly guidepost in a swiftly evolving landscape. It beckons to those attuned to academia and those shaping real-world organizations, resonating with the pursuit of knowledge in an era of unceasing change. © 2024 by IGI Global. All rights reserved.

2024

Framework for adaptive serious games

Autores
Pistono, AMAD; dos Santos, AMP; Baptista, RJV; Mamede, HS;

Publicação
COMPUTER APPLICATIONS IN ENGINEERING EDUCATION

Abstract
Professional training presents a significant challenge for organizations, particularly in captivating and engaging employees in these learning initiatives. With the ever-evolving landscape of workplace education, various learning modes have emerged within organizations, and e-learning stands out as a prominent choice. This increasingly cost-effective and adaptable solution has revolutionized training by facilitating numerous learning activities, including the seamless integration of educational games driven by cutting-edge technologies. However, incorporating serious games into educational and professional settings introduces its own set of challenges, particularly in quantifying their tangible impact on learning and assessing their adaptability across diverse contexts. Organizations require a consistent framework to guide best practices in implementing e-learning combined with serious games in professional training. The primary objective of this research is to bridge this gap. Rooted in the methodology of Design Science Research, it aims to provide a comprehensive framework for creating and assessing adaptive serious games that achieve desired learning and engagement outcomes. The overarching goal is to enhance the teaching-learning process in professional training, ultimately elevating student engagement and boosting learning outcomes to new heights. The proposal is grounded in a review of literature, expert insights, and user experiences with Serious Games in professional training, considering learning outcomes and forms of adaptation as essential characteristics for developing or evaluating Serious Games. The result is a framework designed to guide learners toward improved learning outcomes and increased engagement. The proposal underwent evaluation through triangulation, involving focus groups and expert interviews. Additionally, it was utilized in the development and assessment of a Serious Game, offering new insights and application suggestions. This experiment provided an evaluation of the framework based on real courses. In summary, this investigation contributes to the development of evidence-based approaches for the effective use of Serious Games in professional training.

2024

SMEs Recruitment Processes Supported by Artificial Intelligence: A Position Paper

Autores
Trovão, H; Mamede, HS; Trigo, P; Santos, V;

Publicação
Lecture Notes in Networks and Systems

Abstract
Human resources play a crucial role in the success of small- and medium-sized enterprises (SMEs), and in today’s competitive recruitment landscape, leveraging technology can be instrumental in enhancing these processes. Organizations and HR departments increasingly adopt artificial intelligence solutions to streamline recruitment and selection procedures. By doing so, SMEs can improve operational efficiency while enabling human resource (HR) specialists to focus on crucial tasks, enhancing candidate experience throughout the recruitment process. However, adopting artificial intelligence (AI) in recruitment remains limited among SMEs. We can attribute this to various factors, including a need for more capacity among SME managers to evaluate and leverage AI’s potential and concerns related to costs and risks associated with its implementation. Given that SMEs constitute 90% of businesses and contribute over 50% of global employment, it is crucial to address this issue and research ways to enhance recruitment processes specifically tailored for SMEs. Our research aims to explore the benefits, challenges, and necessary organizational resources for SMEs to adopt AI effectively in recruitment processes. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.

2024

The relationship between digital transformation and digital literacy - an explanatory model: Systematic literature review

Autores
Arnaud, J; São Mamede, H; Branco, F;

Publicação
F1000Research

Abstract
Digital transformation has been one of the main trends in organizations in recent years, and digital literacy is a critical factor in the success of this transformation. Digital transformation involves the use of digital technologies to improve an organization’s processes, products, and services. For this transformation to be successful, it is necessary for employees to have knowledge of and skills in digital technologies. Digital literacy allows employees to understand technologies and their applications, know how to use them efficiently and safely, evaluate and select the most appropriate digital tools for each task, and be prepared to deal with problems and challenges that arise in the digital environment. Thus, this study is relevant because it seeks to understand how digital literacy can impact Digital Transformation in organizations and, through the construction of an explanatory model, allows the identification of variables that influence this relationship by developing strategies to improve the digital literacy of employees in organizations.

Teses
supervisionadas

2023

A Decision Framework for the Implementation of Technologies in Talent Management within Organisations

Autor
Helena Maria Rodrigues Ferreira

Instituição
UAB

2023

Estratégias e Modelos para Estimular o Engagement de Estudantes no Ensino Superior

Autor
Viktoriya Limonova

Instituição
UAB

2023

Business Process Automation in SME

Autor
Silvia Catarina de Oliveira Moreira

Instituição
UAB

2023

A parallel functional programming framework for in-browser operation of enumerations of business entities

Autor
Carlos Miguel Barreira Ferreira

Instituição
UAB

2022

SMEs recruitment processes supported by Artificial Intelligence

Autor
Hugo Trovão Mota

Instituição
UAB