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Publicações

Publicações por HumanISE

2018

Systematic Review of the Literature, Research on Blockchain Technology as Support to the Trust Model Proposed Applied to Smart Places

Autores
Brandão, A; Mamede, HS; Gonçalves, R;

Publicação
Trends and Advances in Information Systems and Technologies - Volume 1 [WorldCIST'18, Naples, Italy, March 27-29, 2018].

Abstract
The smart places are vulnerable with corrupted or compromised data, with the false integration of new devices, and devices with firmware versions inconsistent. These risks worsen with the increasing volume and diversity of data, devices, infrastructures and users connected to the Web. The systematic review of the literature were selected 190 documents, which reveals the growing interest on the theme of blockchain technology with the publication of 14 documents in 2014 to about 100 already in 2017. The articles focused on the areas bitcoin (about 40%), IoT (about 30%), financial (about 15%), cryptocurrencies, electronic government (about 12%), smart contracts, smart cities, business (with about 10% each) and health (about 5%). This perspective confirms the generic model study data supported in blockchain technology for smart places, especially when applied to smart cities and the specific field of the mobility ecosystem, with the use of the new concepts of the application of blockchain in IoT, smart contracts and e-governance. © 2018, Springer International Publishing AG, part of Springer Nature.

2018

The Rise of the Unicorn: Shedding Light on the Creation of Technological Enterprises with Exponential Valuations

Autores
Yong Oliveira, MA; Costa, JP; Gonçalves, R; Branco, F;

Publicação
Trends and Advances in Information Systems and Technologies - Volume 1 [WorldCIST'18, Naples, Italy, March 27-29, 2018].

Abstract
The ambition to create start-ups with exponential valuations is the goal of many entrepreneurs. How may one create the so-called unicorns (start-ups with a valuation in excess of one billion US dollars)? Our study involved interviews and a focus group and a theoretical model was created. Business plans are surprisingly seen to be less important than is normally perceived, as is a higher education degree. The research also points to variables such as one’s DNA, experience, implementation capacity, intrinsic motivation, vision and timing, and the ability to seek feedback and learn from mistakes and not just from success. © 2018, Springer International Publishing AG, part of Springer Nature.

2018

Bidirectional e-Commerce Platform for Tourism in Low-Density Regions

Autores
Rodrigues, S; Goncalves, R; Teixeira, MS; Martins, J; Branco, F;

Publicação
2018 13TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI)

Abstract
With the constant ICT evolution, the way users interact with e-commerce platforms (EC) is changing and there are constantly emerging new needs both from customers, such as the possibility of customization and individual personalization, and from business operators. As argued by existing literature, EC is a very relevant tool for the overall development of territories, especially those with inherent constraints, such as low-density regions. This work seeks to propose, through a functional and technical analysis, an electronic commerce platform of tourism products and services that allows both the traditional commercialization of products and, in parallel, the negotiation in (almost) real time of tourism products and services, idealized by customers themselves, to which operators can reply via the platform itself.

2018

Evaluation of e-commerce websites accessibility and usability: an e-commerce platform analysis with the inclusion of blind users

Autores
Goncalves, R; Rocha, T; Martins, J; Branco, F; Au Yong Oliveira, M;

Publicação
UNIVERSAL ACCESS IN THE INFORMATION SOCIETY

Abstract
Considering the importance associated with e-commerce website accessibility and usability, a study on one of the most relevant Portuguese e-commerce websites has been performed using both automatic and manual assessment procedures. In an initial stage, we evaluated the chosen website with a Web accessibility and usability automatic tool called SortSite; after that, we performed a manual evaluation to verify each previously detected error and present possible solutions to overcome those faults. In a third phase, three usability specialists have been used to perform a heuristic evaluation of the chosen website. Finally, user tests with blind people were carried out in order to fully assess the compliance with accessibility and usability guidelines and standards. The results showed that the platform had a good score regarding the automatic evaluation; however, when the heuristic and manual evaluations were performed, some accessibility and usability problems were discovered. Moreover, the user test results showed bad marks regarding efficiency, effectiveness, and satisfaction by the group of participants. As a conclusion, we highlight user interaction problems and propose seven recommendations focused on enhancing accessibility and usability of not only the evaluated e-commerce website, but also of other similar ones.

2018

Technology usage as a way to increase safety and security in different geographies

Autores
Au Yong Oliveira, M; Moreira, F; Martins, J; Branco, F; Goncalves, R;

Publicação
2018 13TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI)

Abstract
This study follows an interpretivist approach and showcases five testimonials of technology usage in everyday life, in Rio de Janeiro, Brazil; the research also brings forward the perspectives of 31 other Brazilian citizens. The informants are Brazilian Master's level students who were on an exchange program to Portugal, at a major Portuguese university. Brazil, and in particular Rio de Janeiro, the focus of this study, are seen to have talented people and to be also open to technology - on the developing side as well as on the user side. Trust issues still exist - concerning e-commerce - and may indeed be pervasive in society. Brazil is currently undergoing a profound social and economic crisis, which it is trying to recover from. Indeed, the general lack of safety and security felt in Rio de Janeiro may even be a reason for the popularity of home and work deliveries - so that citizens will not have to travel - with travel constituting an additional risk which many may prefer to avoid. Thus, technology (a diverse set of apps) may be serving an additional purpose - that of ensuring security in daily life in Brazil.

2018

The social impact of technology on millennials and consequences for higher education and leadership

Autores
Au Yong Oliveira, M; Goncalves, R; Martins, J; Branco, F;

Publicação
TELEMATICS AND INFORMATICS

Abstract
Millennials interact with technology like no other generation before them and this is affecting how they want to be taught in higher education and how they want to lead and expect to be led in organizations, after graduating. Though stating that they want to be enlightened in academia, some qualitative comments from millennials indicate the opposite, namely that they want to be prepared but also to be kept naive as to what business really entails. This is expected to help keep motivation levels high, as motivation is seen to be the key element to success in life. Millennials expect also to be led authentically and to be treated as valued human beings. This is in contrast to the current autocratic leadership profile found predominantly in Portuguese organizations, at the time of writing. This study had a sample of one hundred and eleven millennial students who answered a survey on attitudes towards leadership and their desired approach to higher education. Three interviews with seasoned executives were also performed, to establish a contrast and see other perspectives. With this research, we conclude that we may be in the presence of a hard working millennial generation, contrary to previous research findings which has indicated that they are lazy. Finally, information technology (IT) is a precious partner in class, in particular Padlet.com, Moodle, and online News Forums, as well as the challenge to create original videos about course content. Future research should focus on how technology has made society more transparent with employees wanting more democratic leaders in times when hierarchies are seen to hinder rather than aid productivity levels.

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