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Publicações

Publicações por HumanISE

2023

Automated design of priority rules for resource-constrained project scheduling problem using surrogate-assisted genetic programming

Autores
Luo, JY; Vanhoucke, M; Coelho, J;

Publicação
SWARM AND EVOLUTIONARY COMPUTATION

Abstract
In the past few years, the genetic programming approach (GP) has been successfully used by researchers to design priority rules for the resource-constrained project scheduling problem (RCPSP) thanks to its high generalization ability and superior performance. However, one of the main drawbacks of the GP is that the fitness evaluation in the training process often requires a very high computational effort. In order to reduce the runtime of the training process, this research proposed four different surrogate models for the RCPSP. The experiment results have verified the effectiveness and the performance of the proposed surrogate models. It is shown that they achieve similar performance as the original model with the same number of evaluations and better performance with the same runtime. We have also tested the performance of one of our surrogate models with seven different population sizes to show that the selected surrogate model achieves similar performance for each population size as the original model, even when the searching space is sufficiently explored. Furthermore, we have investigated the accuracy of our proposed surrogate models and the size of the rules they designed. The result reveals that all the proposed surrogate models have high accuracy, and sometimes the rules found by them have a smaller size compared with the original model.

2023

On the summary measures for the resource-constrained project scheduling problem

Autores
Van Eynde, R; Vanhoucke, M; Coelho, J;

Publicação
ANNALS OF OPERATIONS RESEARCH

Abstract
The resource-constrained project scheduling problem is a widely studied problem in the literature. The goal is to construct a schedule for a set of activities, such that precedence and resource constraints are respected and that an objective function is optimized. In project scheduling literature, summary measures are often used as a tool to evaluate the performance of algorithms and to analyze instances and datasets. They can be classified in two groups, network measures describe the precedence constraints of a project, while resource measures focus on the resource constraints of the instance. In this manuscript we make an exhaustive evaluation of the summary measures for project scheduling. We provide an overview of the most prevalent measures and also introduce some new ones. For our tests we combine different datasets from the literature and generate a new set with diverse characteristics. We evaluate the performance of the summary measures on three dimensions: consistency, instance complexity and algorithm selection. We conclude by providing an overview of which measures are best suited for each of the three investigated dimensions.

2023

A method for selecting processes for automation with AHP and TOPSIS

Autores
Costa, DS; Mamede, HS;

Publicação
HELIYON

Abstract
Organizations are more frequently turning towards robotic process automation (RPA) as a solu-tion for employees to focus on higher complexity and more valuable tasks while delegating routine, monotonous and rule-based tasks to their digital colleagues. These software robots can handle various rule-based, digital, repetitive tasks. However, currently available process identi-fication methods must be qualified to select suitable automation processes accurately. Wrong process selection and failed attempts are often the origin of process automation's bad reputation within organizations and often result in the avoidance of this technology. As a result, in this research, a method for selecting processes for automation combining two multi-criteria decision -making techniques, 'Analytic Hierarchy Process (AHP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), will be proposed, demonstrated, and evaluated. This study follows the Design Science Research Methodology (DSRM) and applies the proposed method for selecting processes for automation to a real-life scenario. The result will be a method to support the proper selection of business processes for automation, increasing the success of implementing RPA tools in an organization.

2023

Towards a Comprehensive Framework for the Multidisciplinary Evaluation of Organizational Maturity on Business Continuity Program Management: A Systematic Literature Review

Autores
Russo, N; Reis, L; Silveira, C; Mamede, HS;

Publicação
INFORMATION SECURITY JOURNAL

Abstract
Organizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization's maturity. The systematic literature review methodology follows the Evidence-Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization's preparedness in each BCM component, focusing on Information Systems and ICT strategies.

2023

Towards an Ontology to Enforce Enterprise Architecture Mining

Autores
Pinheiro, CR; Guerreiro, S; Mamede, HS;

Publicação
Proceedings of the 25th International Conference on Enterprise Information Systems, ICEIS 2023, Volume 2, Prague, Czech Republic, April 24-26, 2023.

Abstract
Enterprise Architecture (EA) is a coherent set of principles, methods, and models that express the structure of an enterprise and its IT landscape. EA mining uses data mining techniques to automate EA modelling tasks. Ontologies help to define concepts and the relationships among these concepts to describe a domain of interest This work presents an extensible ontology for EA mining focused on extracting architectural models that use logs from an API gateway as the data source. The proposed ontology was developed using the OntoUML language to ensure its quality and avoid anti-patterns through ontology rule checks. Then, a hypothesized scenario using data structures close to the real is used to simulate the ontology application and validate its theoretical feasibility as well as its contribution to the Enterprise Architecture Management field. Copyright © 2023 by SCITEPRESS – Science and Technology Publications, Lda. Under CC license (CC BY-NC-ND 4.0)

2023

Management Model and Capture of Benefits Integrated into the Practice of Project Management

Autores
Almeida, A; Santos, C; Mamede, H; Malta, P; Santos, V;

Publicação
Smart Innovation, Systems and Technologies

Abstract
An attempt has been made to address the difficulty of identifying and measuring the benefits derived from investment projects and capturing capital gains for an organization, focusing on developing and implementing a management model and realizing benefits for a leading company in its activity sector. Thus, the objective is to understand how it is possible to achieve the expected benefits of an investment project: A model characterized as generalist was developed (applied to all areas of the company), with the objective of optimizing the realization of benefits, measuring them and thus create value for the organization. Among the methods used, we highlight, in a first phase, the research of some existing Frameworks, which later enabled the development of a proposed framework, validated internally using the existing Business Intelligence platform. Subsequently, based on a satisfaction questionnaire about the framework proposed to users, data related to its development and implementation were collected, with the aim of understanding its acceptance among the users and employees of the company. With the data from this questionnaire, an artifact was developed: a PowerBI dashboard that reflects the benefits identified and captured. In summary, the artifact made it possible to identify, measure, and achieve the benefits generated by the project in question, but also to motivate its use in other existing investment projects, by adapting it to each of the other ones. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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