Abstract
In general, managers have different opinions from those advocated by CIOs in relation to Information Systems, especially with regard to their importance and value to the business as well as in terms of investment needs. Here, we discuss and study new approaches to methods and tools for assessing the relative importance of each information system for business, focusing on the insurance companies. We applied the CRUDi Framework that introduces new key indicators for better decision support and to identify investment priorities, presenting results regarding the relative importance of each process to support the business strategy. The main contributions of this work are the CRUDi Framework Case Study of application in an insurance company, as a tool to improve alignment between business and IS strategies and the discussion of the achieved results.

Abstract
For the international use of software products it is important to know the culture, language and behavior of the citizens. Means: internationalization and location. To be able to evaluate these products it is significant to know how people from a country behave and express their feelings. This article presents a questionnaire which was initially developed in German, English and Spanish and is now available after a complex transformation in Portuguese. (C) 2013 The Authors. Published by Elsevier B.V.

Abstract
In this paper we present an approach that makes possible the staging of choreographies for education and training purposes in potentially any virtual world platform. A choreography is seen here as the description of a set of actions that must or may be executed by a group of participants, including the goals to be achieved and any restrictions that may exist. We present a system-architecture and the formalization of a set of processes that are able to transform a choreography from a platform-independent representation into a specific virtual world platform's representation. We adopt an ontology-based approach with distinct levels of abstraction for capturing and representing multi-actors and multi-domain choreographies to be staged in virtual world platforms with distinct characteristics. Ontologies are characterized according to two complementary dimensions - choreography's domain (independent and dependent) and virtual world platform (independent and dependent) - giving rise to four ontologies. Ontology mappings between these ontologies enable the automatic generation of a choreography for virtually any target virtual world platform, thus reducing the time and effort of the choreography development. © 2014 Springer International Publishing.

Abstract
This paper presents an approach that enables the staging of choreographies for education and training purposes in multiple virtual world platforms. Choreography is the description of a set of actions that must or may be executed by a group of participants, including the goals to be achieved and any restrictions that may exist. For capturing and representing multi-actor multidomain choreographies an approach based on ontologies with distinct levels of abstraction is adopted. Further, this paper proposes a modelling driven approach and a set of processes that, through mappings between ontologies, enable the automatic construction of a platform-specific choreography from a platform-independent one, thus reducing the time and effort of the choreography development. For this, the MDA paradigm was adopted and adapted in a way where models can reflect two dimensions of independence: platform independence and application domain independence. We also point the guidelines for staging the choreography in a virtual world platform.

Abstract
Background: Given the limited available time of in-service professionals, the balance between the perceived importance of the course content and training needs is essential for the acceptance and attractiveness of training courses aimed at them. Objectives: The goal of the paper is to contribute to the development of entrepreneurship and business training programs for European SME managers. Methods/Approach: In six European countries a survey focusing on SME managers’ views on the importance of individual items from a list of potential course content items, and their training needs was carried out, and followed by an analysis using exploratory and multivariate techniques. It was aimed at identifying homogeneous groups of managers with common training needs and perceptions of content importance. Results: Homogeneous groups of managers who assign the same importance to certain competences and who have common training needs are identified. Conclusions: Results of our research could help training institutions to develop courses aimed at SME managers. The balancing approach proved to be an interesting method of combining conflicting requirements for the training course curriculum development.

Abstract
Gesture-based interfaces to control systems using full body or upper torso motions are becoming more common, particularly in the entertainment industry but increasingly in other domains. These interfaces may represent significant hurdles for individuals with motion or balance impairments. Even for non-impaired users, commands which are not readily represented by body mimicry require users to learn new non-intuitive gestures for adding layers of complexity in commands. In this paper, a reflection and clarification of these challenges is presented, based on some sample usage cases. Then a possibly solution path is presented, resorting to an idea originating in a science fiction novel, the shamanic interface imagined by Daniel Suarez. A reflection on its feasibility and on possible paths towards its creation is presented, as well as the possible impacts to render gesture-based interfaces more accessible to all and potentially easier to learn due to enhanced cultural awareness. The basic idea presented in this reflection paper is that the creation of a concern-separation layer between the gestures being executed by the users and their interpretation by computing systems can contribute both to the access by users with special needs and to all users in general, by enabling customized approaches to gesture-based control. (C) 2013 The Authors. Published by Elsevier B.V.