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Publicações

Publicações por HumanISE

2022

Business Process Automation in SMEs

Autores
Moreira, S; Mamede, HS; Santos, A;

Publicação
Information Systems - 19th European, Mediterranean, and Middle Eastern Conference, EMCIS 2022, Virtual Event, December 21-22, 2022, Proceedings

Abstract
Business Process Automation has been gaining increasing importance in the management of companies and organizations since it reduces the time needed to carry out routine tasks, freeing employees for other more creative and exciting things. The use of process automation seems to be a growing trend in the business’s operational restructuring, combined with digital transformation. It can be applied in the most varied business areas. Organizations from any sector of activity can also adopt it. Given these benefits, the granted success in transforming business processes would be expected. However, 30 to 50% of automation initiatives with Robotic Process Automation technology fail. In this work, a set of guidelines will be proposed that will constitute, after validation, a framework capable of guiding organizations, with a focus on SMEs, in the procedure of automating their processes, thus obtaining the maximum return of this transformation. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

2022

CRESustain: Approach to Include Sustainability and Creativity in Requirements Engineering

Autores
Silveira, C; Santos, V; Reis, L; Mamede, H;

Publicação
Journal of Engineering Research and Sciences

Abstract

2022

Developing a Computer System Prototype to Support Aphasia Rehabilitation

Autores
Nogueira, N; Mamede, HPS; Santos, V; Malta, PM; Santos, C;

Publicação
Proceedings of the 10th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion, DSAI 2022, Lisbon, Portugal, 31 August 2022 - 2 September 2022

Abstract
The purpose of this study is to describe the construction process and the evidence of content validity of SCARA, a prototype of a technological system to support language and communication rehabilitation in people with aphasia, providing a tool that serves both patients and health professionals who accompany the respective recovery process. The process followed four stages: internal phase of the program's organization, with research in the literature and analysis of the materials available in the Portuguese market; construction of the SCARA prototype; evaluation by experts; and data analysis. A Content Validity Index was calculated to determine the level of agreement between the experts. The level of agreement between experts showed the validity of SCARA. SCARA has shown to help the work of the speech-language pathologist and persons with aphasia, contributing to a higher therapeutic quality, enhancing linguistic recovery, and compensating for the impossibility of direct support more frequently and/or prolonged intervention. © 2022 ACM.

2022

The Role of the Digital Economy in Market Disruption: Analyzing a Case Study That Demonstrates the Role of New Digital Base Entrants

Autores
Silva, RP; Mamede, HS;

Publicação
Int. J. Innov. Digit. Econ.

Abstract

2022

Design Thinking for Training with Serious Games: A Systematic Literature Review

Autores
Rosal, TA; Mamede, HS; da Silva, MM;

Publicação
Information Systems Development: Artificial Intelligence for Information Systems Development and Operations (ISD2022 Proceedings), Cluj-Napoca, Romania, 31 August - 2 September 2022.

Abstract

2022

Pesquisa de conceitos em Microsoft Cognitive Search

Autores
Diogo, José; São Mamede, Henrique;

Publicação
Revista de Ciências da Computação

Abstract
O processo de revisão sistemática de literatura em investigação continua a apresentar-se como um processo com um elevado custo de recursos humanos e de tempo. Com vista em otimizar este processo pretende-se estudar a performance da ferramenta de pesquisa Cognitive Search da Microsoft que contem funcionalidades de inteligência artificial (IA). Neste trabalho foi implementada uma solução de pesquisa, i.e., parametrização do serviço de pesquisa, que produz uma classificação de relevância dos artigos científicos. Uma análise qualitativa aos artigos científicos foi efetuada para analisar a performance da solução de pesquisa e habilidades de inteligência artificial da ferramenta. O tema da revisão sistemática é “how is artificial intelligence (AI) being used in Higher Education (HE) today, involving tree dimensions: learning with AI, learning about AI and learning for AI”.;The systematic review process of research literature continues to be a very time and human resource expensive process. With the objective of optimizing this process we intend to study the performance of Microsoft Cognitive Search service which contains artificial intelligence capabilities. In this work the search service tool was configured and parameterized (search solution) to produce a classification ranking of the research articles. These were manually analysed to infer on the performance of the search solution. The topic of the systematic review is “how is artificial intelligence (AI) being used in Higher Education (HE) today, involving tree dimensions: learning with AI, learning about AI and learning for AI”.

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