Abstract
A benchmarking evaluation instrument was designed with a European Union country regulatory authority for water supply and wastewater treatment services to determine the efficient operating cost of its service providers that operated in the wholesale market segment in the 2017-2021 period. To this end, the non-parametric Data Envelopment Analysis technique was adapted to a robust and conditional approach. The results point to similar mean efficiency scores between water supply and wastewater services in the five-year period, despite the greater heterogeneity in the latter. Furthermore, the estimated potential cost savings for both services ranged from about 2% to 3%.

Abstract
A área de conhecimento associada à gestão de ativos potencia a extração de valor de ativos físicos, incorporando uma abordagem integrada que envolve riscos, custos e desempenho. Este trabalho propõe uma nova abordagem para selecionar projetos de investimento em infraestruturas no âmbito da gestão de ativos. A métrica padrão utilizada para a seleção de projetos em ativos múltiplos é o Índice de Valor de Infraestruturas (IVI), que tem sido utilizado para caracterizar ativos do setor de águas em diversos países. Este trabalho desenvolveu dois modelos de programação linear inteira mista. O primeiro modelo de otimização trata de um problema de alocação de orçamento de capital selecionando projetos de investimento com vista à maximização da condição dos ativos. O segundo modelo de otimização trata de um problema de planeamento de orçamento, visando minimizar o capital necessário para manter os ativos nas condições desejadas. A aplicação dos modelos é ilustrada por um estudo de caso de uma empresa que opera no setor da água em Portugal. Os resultados obtidos nos diferentes cenários analisados são discutidos com vista a apoiar o desenho de políticas de gestão de ativos mais eficientes.

Abstract
Sectorization consists of grouping the basic units of a large territory to deal with a complex problem involving different criteria. Resectorization rearranges a current sectorization avoiding substantial changes, given a set of conditions. The paper considers the case of the distribution of geographic areas of fire brigades in the north of Portugal so that they can protect and rescue the population surrounding the fire stations. Starting from a current sectorization, assuming the geographic and population characteristics of the areas and the fire brigades’ response capacity, we provide an optimized resectorization considering two objectives: to reduce the rescue time by maximizing the compactness criterion, and to avoid overload situations by maximizing the equilibrium criterion. The solution method is based on the Non-dominated Sorting Genetic Algorithm (NSGA-II). Finally, computational results are presented and discussed. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Abstract
Assessing the evolution of the performance of water supply and sanitation services is essential to monitor progress towards the universalization of water services, as specified by the Sustainable Development Goal 6 of Agenda 2030, adopted by United Nations member countries. Brazil, a developing country with a continental size and geographical diversity, will face significant challenges to achieve this goal. The main objective of this paper is to evaluate the evolution of productivity of water supply and sanitation services in Brazilian municipalities in the period 2012-2019. The analysis also explores whether water services' performance is balanced across the country, with a specific analysis of performance at the macroregion level. From a methodological perspective, this research evaluates productivity change over time using a Malmquist Productivity Index estimated with a metafrontier, satisfying the circularity property. It also develops a pseudo Malmquist index that compares productivity levels across macro-regions. The results revealed a productivity loss of approximately 4% at the national level, with an unequal profile across the macro-regions. The Southeast municipalities stand out for exhibiting, on average, higher productivity levels than the South and Northeast municipalities.

Abstract
In a world facing unprecedented challenges, such as climate changes and growing social problems, the pharmaceutical industry must ensure that its supply chains are environmentally sustainable and resilient, guaranteeing access to key medications even when faced with unanticipated disruptions or crises. The core goal of this work is to develop an innovative simulation-based approach to support more informed and effective decision making, while establishing reasonable trade-offs between supply chain robustness and resiliency, operational efficiency, and environmental and social concerns. Such a decision-support system will contribute to the development of more resilient and sustainable pharmaceutical supply chains, which are, in general, critical for maintaining access to essential medicines, especially during times of crises or relevant disruptions. The system will help companies to better manage and design their supply chains, providing a valuable tool to achieve higher levels of resilience and sustainability. The study we conducted has two primary contributions that are noteworthy. Firstly, we present a new advanced approach that integrates multiple simulation techniques, allowing for the modeling of highly complex environments. Secondly, we introduce a new conceptual framework that helps to comprehend the interplay between resiliency and sustainability in decision-making processes. These two contributions provide valuable insights into understanding complex systems and can aid in designing more resilient and sustainable systems.

Abstract
Fires in large buildings can have tragic consequences, including the loss of human lives. Despite the advancements in building construction and fire safety technologies, the unpredictable nature of fires, particularly in large buildings, remains an enormous challenge. Acknowledging the paramount importance of prioritising human safety, the academic community has been focusing consistently on enhancing the efficiency of building evacuation. While previous studies have integrated evacuation simulation models, aiding in aspects such as the design of evacuation routes and emergency signalling, modelling human behaviour during a fire emergency remains challenging due to cognitive complexities. Moreover, behavioural differences from country to country add another layer of complexity, hindering the creation of a universal behaviour model. Instead of centring on modelling the occupant behaviour, this paper proposes an innovative approach aimed at enhancing the occupants' behaviour predictability by providing real-time information to the occupants regarding the most suitable evacuation routes. The proposed models use a building's environmental conditions to generate contextual information, aiding in developing solutions to make the occupants' behaviour more predictable by providing them with real-time information on the most appropriate and efficient evacuation routes at each moment, guiding the occupants to safety during a fire emergency. The models were incorporated into a context-aware recommender system for testing purposes. The simulation results indicate that such a system, coupled with hazard and congestion models, positively influences the occupants' behaviour, fostering faster adaptation to the environmental conditions and ultimately enhancing the efficiency of building evacuations.