Abstract
The integration of the outbound and the inbound logistics of a company leads to a large transportation network, allowing to detect backhauling opportunities to increase the efficiency of the transportation. In collaborative networks, backhauling is used to find profitable services in the return trip to the depot and to reduce empty running of vehicles. This work investigates the vertical collaboration between a shipper and a carrier for the planning of integrated inbound and outbound transportation. Based on the hierarchical nature of the relation between the shipper and the carrier and their different goals, the problem is formulated as a bilevel Vehicle Routing Problem with Selective Backhauls (VRPSB). At the upper level, the shipper decides the minimum cost delivery routes and the set of incentives offered to the carrier to perform integrated routes. At the lower level, the carrier decides which incentives are accepted and on which routes the backhaul customers are visited. We devise a mathematical programming formulation for the bilevel VRPSB, where the routing and the pricing problems are optimized simultaneously, and propose an equivalent reformulation to reduce the problem to a single-level VRPSB. The impact of collaboration is evaluated against non-collaborative approaches and two different side payment schemes. The results suggest that our bilevel approach leads to solutions with higher synergy values than the approaches with side payments.

Abstract
This paper addresses a new Mixed-model Assembly Line Sequencing Problem in the Footwear industry. This problem emerges in a large company, which benefits from advanced automated stitching systems. However, these systems need to be managed and optimised. Operators with varied abilities operate machines of various types, placed throughout the stitching lines. In different quantities, the components of the various shoe models, placed in boxes, move along the lines in either direction. The work assumes that the associated balancing problems have already been solved, thus solely concentrating on the sequencing procedures to minimise the makespan. An optimisation model is presented, but it has just been useful to structure the problems and test small instances due to the practical problems' complexity and dimension. Consequently, two methods were developed, one based on Variable Neighbourhood Descent, named VND-MSeq, and the other based on Genetic Algorithms, referred to as GA-MSeq. Computational results are included, referring to diverse instances and real large-size problems. These results allow for a comparison of the novel methods and to ascertain their effectiveness. We obtained better solutions than those available in the company.

Abstract
This paper focuses on the identification of collaborative strategies and practices adopted by companies of the fashion industry in the management of customized offerings (both products and services) along their supply chain (SC). A multiple case study approach is applied and four companies (both medium and large) were interviewed. The cross-case analysis enabled mapping the cases following two dimensions: type of market asking for the customization (B2B vs. B2C) and scope of customization (products vs. services). The analysis highlights the practices and processes related to the customization, the enabling technologies adopted, and the actors involved by a focal company in the collaboration (both in upstream and downstream networks) to offer the product or service that meet customer needs.

Abstract
The innovation and digitalization of the industry is happening triggered by the Industry 4.0 and Industrial Internet-of-Things (IIoT) paradigm. Enterprises are following the trend of digital transformation and are fostering projects that enable a higher comprehension of I4.0 solutions to answer their needs. The IIoT platforms have been a central component for industrial systems architectures to enable interoperability and data flow within industrial settings. However, the digitalization process has all sorts of shortcomings associated to them, and in the SME's this transformation has been slow to none. In this work we showcase a proof of concept of an IIoT platform that intends to simplify the digitalization process in SME's, based on the Portuguese footwear industry cluster.

Abstract
This work presents a taxonomic proposition that integrates six views of business process (BP), allowing the identification of different BP perspectives as well as their elements used in the BP modelling activity. A literature review (LR) was conducted to identify the theoretical elements of the BP construct. Based on the LR findings, a taxonomic proposition of BP is presented. Finally, interviews were conducted with practitioners to validate it. The taxonomy contributes to the systematisation of knowledge around the theoretical construct BP and offers the practitioner a broad spectrum of points of view for the analysis of a given BP.

Abstract
The paper presents the e-facilitator concept and explores the perspective of some professionals in the field (stakeholders) on this role and its competencies. Facilitation in virtual learning environments is a growing challenge when more and more learners find their way to online learning platforms and many universities adapt their courses to digital environments since the global pandemic forced many people to stay at home.