Abstract
Stating that information and services are ubiquitous, means that they are available anywhere, anytime. The development of mobile-devices with wireless network-access capabilities, together with the decrease in network-traffic costs and the proliferation of free wireless hotspots, makes the use of mobile-devices, as Internet access tools, increasingly common and attractive. With novel forms of presenting information and to provide new ways to interact with consumers, new business strategies can be boosted, in Customer Relationship Management (CRM) and m-commerce. This paper describes a different approach to the relationship between customers and business-providers, based on contextualization mechanisms located in commercial products, which in turn acts as a gateway to static tag-embedded information as well as web-based information and services. A wine integrated management system, called SIGPV, is presented as a proof-of-concept, enumerating some of possible major business and CRM benefits. © 2010 Universidad de Talca - Chile.

Abstract
This document covers the questions for students that participated in a mobility program, that are short-term students and full time students from different countries. With the central question being why mobility students choose Kauno Kolegija. It is the main goal to find out their opinion about the school starting with the question, what was their motivation to study in Kauno Kolegija. 53 students participated in the survey, being the majority of them Erasmus students. The data was obtained by a survey that took the form of an online questionnaire. This survey includes answers from EU and Non-EU students and it is based in a quantitative survey, which is after studied using graphical analysis program SPSS. The major objective of this research is to help Kauno Kolegija with the best information and results to provide the responsible people enough material to improve and increase the incoming students flow into the school from mobility studies and internships. Since the Erasmus program started the flow of students has been going up and down, having students from Turkey as 40% of the income, Kauno Kolegija will benefit with the results by understanding why East Europe and nearby countries has more incoming students than West Europe and be able to fight this unbalance.

Abstract

Abstract
Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the: Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.

Abstract
The integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers around the world through a series of emerging technologies. This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and Intelligent Environments are discussed.

Abstract
Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics. Copyright © 2016 International Business Information Management Association