2022
Autores
Zimmermann, R; Toscano, C; Oliveira, J; Moreira, AC;
Publicação
IFIP Advances in Information and Communication Technology
Abstract
The increasing complexity and dynamism of business environments has led to a significant growth in the risks related to the management of supply chain relationships. Trust and visibility between supply chain partners have been increasingly considered paramount aspects to manage these relationships and reduce risks. This paper aims to analyze and discuss the role of trust and visibility in supply chains, considering the complexity of multi-tier supply chains and multi-aspects visibility. Two cases of the textile sector from Portugal have been studied. After the analysis of the level of visibility and trust, a set of recommendations is provided. © 2022, IFIP International Federation for Information Processing.
2022
Autores
Rebentisch E.S.; Soares A.L.; Rhodes D.H.; Zimmermann R.A.; Cardoso J.L.F.P.;
Publicação
CEUR Workshop Proceedings
Abstract
Digital transformation is a broad description of efforts to introduce new technologies within and across organizations with the potential to revolutionize the way they function and perform. Digital transformation may be addressed at multiple levels of analysis, and this paper focuses on the enterprise level. This includes the organization, its people, systems, tools and technologies, and suppliers and partners that combined create valued outcomes that sustain the enterprise and advance its objectives. Collectively, this is a complex sociotechnical system (STS), and digital transformation is an intervention in a STS of potentially profound scope. Classical STS theory emerged from analysis of individuals and work groups and principles have been defined for the design of work systems at that level. We explore how STS design principles may be applied to the enterprise-level challenges associated with digital transformation. We present an enterprise-level framework that describes a process and methods that are consistent with STS design principles and illustrates how existing systems analysis methods and artifacts may be used to design an enterprise level STS. We review some artifacts employed in digital transformation efforts, including enterprise reference architectures, to better understand how they might function as means to foster communication and collaboration across multiple disciplines and domains in the STS design process.
2022
Autores
Messina, D; Soares, AL; Barros, AC; Zimmermann, R;
Publicação
SUPPLY CHAIN FORUM
Abstract
Recent studies have highlighted the potential of supply chain visibility (SCV) to improve companies' performance, support the decision-making process and increase the resilience and sustainability of supply chains (SC). However, the definition and the approaches to manage visibility are not consensual, especially when it comes to its assessment. This paper studies the influence that some characteristics of the information shared among SC partners have on SCV and provides a model that allows to assess the level of visibility. Focus group research was used to discuss the visibility assessment model with academic and practical experts and case studies were conducted to evaluate the implementation of the model in real contexts. The results support the applicability of the model in complex SCs and show that the visibility indices proposed can help managers to identify the SC partners where improvement actions are needed. This study contributes to literature and practice by means of a model to assess the visibility throughout the SC by considering different types and characteristics of the information shared.
2011
Autores
Moreira, A; Zimmermann, RA;
Publicação
Customer-Centric Knowledge Management - Advances in Knowledge Acquisition, Transfer, and Management
Abstract
2018
Autores
Moreira, AC; Ferreira, LMDF; Zimmermann, RA;
Publicação
Contributions to Management Science
Abstract
2016
Autores
Cândido, AC; Wielevick, PF; Zimmermann, RA;
Publicação
Revista de Negócios
Abstract
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