2017
Autores
Carneiro, D; Rocha, H; Novais, P;
Publicação
AMBIENT INTELLIGENCE- SOFTWARE AND APPLICATIONS- 8TH INTERNATIONAL SYMPOSIUM ON AMBIENT INTELLIGENCE (ISAMI 2017)
Abstract
Visual emotion perception is the ability of recognizing and identifying emotions through the visual interpretation of a situation or environment. In this paper we propose an innovative environment for supporting this type of studies, aimed at replacing current pencil-and-paper approaches. Besides automatizing the whole process, this environment provides new features that can enrich the study of emotion perception. These new features are especially interesting for the field of Human-Compute Interaction and Affective computing as they quantify the effects of experiencing different emotional dimensions on the individual's interaction with the computer.
2017
Autores
Carneiro, D; Gomes, M; Costa, A; Novais, P; Neves, J;
Publicação
EXPERT SYSTEMS
Abstract
It is a common affair to settle disputes out of courts nowadays, through negotiation, mediation or any other mean. This has also been implemented over telecommunication means under the so-called Online Dispute Resolution methods. However, this new technology-supported approach is impersonal and cold, leaving aside important issues such as the disputants' body language, stress level or emotional response while being based on forms, e-mails or chat rooms. To overcome this shortcoming, in this paper, it is proposed the creation of intelligent environments for conflict resolution that can complement the existing tools with important knowledge about the context of interaction. This will allow decision-makers to take better framed decisions based not only on figures but also on important contextual information, similar to what happens when parties communicate in the physical presence of each other.
2017
Autores
Carneiro, D; Novais, P;
Publicação
FUTURE GENERATION COMPUTER SYSTEMS-THE INTERNATIONAL JOURNAL OF ESCIENCE
Abstract
Monitoring and managing performance in the workplace is nowadays an important aspect, in a time in which methodologies like Agile push individual and team limits further. Current performance monitoring approaches are either intrusive or based on productivity measures and are thus often dreaded by workers. Moreover, these approaches do not take into account the importance and role of the numerous external factors that influence productivity. We present a non-intrusive performance monitoring environment based on behavioral biometrics and real time analytics. It monitors and analyzes 15 features extracted from the workers' interaction with the computer and can provide a measure of performance that is completely transparent. This measure is sensitive to external factors such as mental fatigue, stress or emotional valence. We validate this environment by assessing the effects of musical selection on Human-Computer Interaction. Results show a significant improvement on mouse motion when participants listen to the selected auditory stimuli and a negative effect on typing performance, especially with stimuli with positive tension. This work will enable the development of performance monitoring and management environments, with benefits for both organizations and individuals.
2017
Autores
Carneiro, D; Pimenta, A; Neves, J; Novais, P;
Publicação
NEUROCOMPUTING
Abstract
Human performance, in all its different dimensions, is a very complex and interesting topic. In this paper we focus on performance in the workplace which, asides from complex is often controversial. While organizations and generally competitive working conditions push workers into increasing performance demands, this does not necessarily correlates positively to productivity. Moreover, existing performance monitoring approaches (electronic or not) are often dreaded by workers since they either threat their privacy or are based on productivity measures, with specific side effects. We present a new approach for the problem of performance monitoring that is not based on productivity measures but on the workers' movements while sitting and on the performance of their interaction with the machine. We show that these features correlate with mental fatigue and provide a distributed architecture for the non -intrusive and transparent collection of this data. The easiness in deploying this architecture, its non -intrusive nature, the potential advantages for better human resources management and the fact that it is not based on productivity measures will, in our belief, increase the willingness of both organizations and workers to implement this kind of performance management initiatives.
2017
Autores
Carneiro, D; Pinheiro, AP; Novais, P;
Publicação
JOURNAL OF AMBIENT INTELLIGENCE AND HUMANIZED COMPUTING
Abstract
This paper describes an environment to assess auditory emotional recognition based on a mobile application. The primary aim of this work is to provide a valuable instrument that can be used both in research and clinical settings, responding to the strong need of validated measures of emotional processing, especially in Portugal. The secondary aim is to acquire and study the participants' interaction behavior with the technological device (e.g. touch patterns, touch intensity), in search for a relationship with medical conditions, cognitive impairments, auditory emotional recognition capacities or socio-demographic indicators. This will establish the basis for the prediction of such aspects as a function of an individual's interaction with technological devices, potentially providing new diagnostic tools.
2017
Autores
Carneiro, D; Pimenta, A; Neves, J; Novais, P;
Publicação
SOFT COMPUTING
Abstract
The number of jobs that takes place entirely or partially in a computer is nowadays very significant. These workplaces, as many others, often offer the key ingredients for the emergence of stress and the performance drop of its long-term effects: long hours sitting, sustained cognitive effort, pressure from competitiveness, among others. This has a toll on productivity and work quality, with significant costs for both organizations and workers. Moreover, a tired workforce is generally more susceptible to negative feelings and mood, which results in a negative environment. This paper contributes to the current need for the development of non-intrusive methods for monitoring and managing worker performance in real time. We propose a framework that assesses worker performance and a case study in which this approach was validated. We also show the relationship between performance and mood.
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