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Publicações

Publicações por CITE

2021

Sustainability indicators for hospitality SMES: Application to Portuguese context

Autores
Silveira, S; Ramos, J; Silva, O; Almeida, F;

Publicação
Enlightening Tourism

Abstract
Tourism has been a fundamental pillar for the development of the Portuguese economy and has supported and stimulated new opportunities. However, for small and medium enterprises (SMEs) in the hospitality sector, and given their specific characteristics, there are no specific indicators to monitor sustainability, and they are only based on existing generic models such as ETIS, WTO, and Green Globe. Given the complexity of the indicators in these models and their comprehensive vision, it makes it difficult for hospitality SMEs that have limited resources to measure them. Consequently, it is important to focus their attention on the most relevant indicators for their activity. In this sense, this study is relevant in identifying the critical sustainability factors for Portuguese hospitality SMEs. In total, and after the synthesis and assessment of the various indicators, a total of 35 critical indicators were identified, distributed among the economic, social, sustainable management, and environmental dimensions.

2021

The Impact of Emergent Technologies in the Evolutionary Path for M-Commerce

Autores
Lourenço, J; Almeida, F;

Publicação
Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business

Abstract
M-commerce is a fast-growing opportunity and is acting as an innovative lever for achieving the purpose of increasing sales while better interacting with the clients. Simultaneously, several emerging technologies have appeared in the market and promise to change the current m-commerce paradigm. Therefore, this chapter plans to explore a set of new trend technologies that can plan to build a more efficient relation between the consumer and the m-commerce platform. This study conducted surveys with several market players like marketers and IT leaders to understand their point of view, perceive the relevance and impact of these emergent technologies in m-commerce, identify resistance and challenge points to the proposed change, and look how to allow cohabitation between this new e-commerce paradigm and the traditional physical trade. The main novelty of this study is the inclusion of multiple points of view on the evolution of m-commerce which will allow companies and citizens to perceive the impact of emerging technologies in the future of m-commerce.

2021

Decision support system for assigning members to agile teams

Autores
Almeida, F; Adão, D; Martins, C;

Publicação
Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering

Abstract
The use of agile methodologies like SCRUM is seen by companies in the software engineering field as a strategic necessity for their competitiveness, which makes them more reactive and dynamic in an increasingly demanding and competitive international market. One of the critical factors in the implementation of a SCRUM environment is the set-up of teams that are simultaneously homogeneous and composed of the best collaborators for each SCRUM role. In this sense, this study describes the modeling process and presents the implementation of a decision support system that can contribute to improving the process of assigning an agile team simultaneously considering the technical and social skills of employees. The results of the study allowed testing the application considering different competencies associated to each Agile position, the impact that the attribution process suffers from oscillations in the process of evaluation and self-evaluation, and the impact in terms of the performance of the inclusion of new collaborators and criteria comparison. © 2021, IGI Global.

2021

EXPLORING THE ENTREPRENEURIAL PROFILE, COMPETENCIES, INTENTIONS AND ATTITUDES

Autores
Almeida, F;

Publicação
Journal of Management and Business Education

Abstract
Entrepreneurship education aims to contribute to the emergence of innovative skills, abilities, and competencies in people, in the most diverse sectors and branches of activity of contemporary society, regardless of the intention to establish a new start-up. This study explores the development of entrepreneurial competencies, intentions and attitudes offered by a higher education institution through the adoption of the eValueComp assessment tool. It offers significant contributions to the business education field particularly aimed at higher education professors who intend to place the student in a more active position and provide an entrepreneurial education, which will be useful for their future professional career. The findings revealed a significant increase of entrepreneurial competencies, general entrepreneurial attitudes, and perception of entrepreneurial feasibility. However, entrepreneurial intentions have evolved only marginally. Furthermore, the age and number of years of professional experience are two correlated factors that contribute to students having a greater perception of the risks associated with the entrepreneurship process. Resumen La educación emprendedora tiene como objetivo contribuir a la aparición de habilidades, destrezas y competencias innovadoras en las personas, en los más diversos sectores y sectores de actividad de la sociedad contemporánea, independientemente de la intención de establecer una nueva empresa. Este estudio explora el desarrollo de las competencias, intenciones y actitudes empresariales que ofrece una institución de educación superior mediante la adopción de la herramienta de evaluación eValueComp. Ofrece importantes contribuciones al campo de la educación empresarial, especialmente dirigidas a los profesores de educación superior que pretenden colocar al estudiante en una posición más activa y proporcionarle una educación empresarial, que le será útil para su futura carrera profesional. Los resultados revelaron un aumento significativo de las competencias empresariales, las actitudes empresariales generales y la percepción de la viabilidad empresarial. Sin embargo, las intenciones empresariales sólo han evolucionado marginalmente. Además, la edad y el número de años de experiencia profesional son dos factores correlacionados que contribuyen a que los estudiantes tengan una mayor percepción de los riesgos asociados con el proceso emprendedor.

2021

Exploring the role of organisational innovation in the time of COVID-19

Autores
Rocha, A; Almeida, F;

Publicação
INTERNATIONAL JOURNAL OF BUSINESS ENVIRONMENT

Abstract
COVID-19 has caused profound impacts on the economy and society. In Portugal, many companies needed to temporarily close, and many workers were forced to go into lay-off. However, at the same time, several companies are trying to respond to the challenges posed by this pandemic by introducing organisational innovations that would enable them to respond to the needs of the people and organisations that most require help during this period. In this sense, this study aims to explore the role of organisational innovation in the business sector in Portugal through seven case studies. The findings reveal a very diverse set of initiatives in which the role of internal and external sources of innovation stands out simultaneously. Most of the innovations identified have a procedural focus, while structural innovations have less influence. This study is particularly relevant in the practical dimension by encouraging other countries and companies to replicate these initiatives.

2021

Large-Scale Agile Frameworks: A Comparative Review

Autores
Almeida, F; Espinheira, E;

Publicação
Journal of Applied Sciences, Management and Engineering Technology

Abstract
This study aims to identify and systematically compare the main large-scale agile frameworks that companies can adopt to manage the work of large-scale and distributed teams. Through this, companies can more consciously perform a better-informed decision on the choice of the framework that best fits the practices and challenges of their organizations. This work employs a qualitative approach supported by an exploratory analysis that identifies and explores the processes of migration to a large-scale agile. In the first phase, fifteen assessment criteria for scaling agile are discussed. In a second phase, these criteria are used to perform a comparative analysis of six large-scale agile frameworks (i.e., DAD, LeSS, Nexus, SAFe, Scrum at Scale, and Spotify). The findings reveal there isn't a dominant large-scale agile framework in all dimensions. However, it is possible to identify frameworks like Nexus and Spotify that target smaller teams and offer low technical complexity. These frameworks easily accommodate changes, while there are other frameworks like SAFe and DAD that offer high levels of scalability but require more demanding and deep efforts in changing work processes in an organization.

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