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Publicações

Publicações por CITE

2025

Social Support and Well-Being: The Survival Kit for the Work Jungle

Autores
Oliveira, M; Palma-Moreira, A; Au-Yong-Oliveira, M;

Publicação
SOCIAL SCIENCES-BASEL

Abstract
This study aimed to investigate the effect of perceived social support on perceived employability and whether this relationship is mediated by well-being. Another objective is to study the moderating effect of perceived self-efficacy on the relationship between well-being and perceived employability. The sample comprises 316 participants, all studying at universities in Portugal. The results show that social support is positively and significantly associated with perceived employability and well-being. Well-being has a positive and significant association with perceived employability. As for the mediating effect, well-being was found to have a total mediating effect on the relationship between social support and perceived employability. Perceived self-efficacy has a positive and significant association with perceived employability. Contrary to expectations, perceived self-efficacy does not moderate the relationship between well-being and perceived employability. These results allow us to conclude that social support and well-being are the survival kits for the jungle of work. As for the practical implications, it is recommended that universities take care of the social support given to students, increasing their well-being so that their perceived employability is high.

2025

The spiteful effect of envy on innovative behavior: evidence through the individualism vs. collectivism cultural dimension

Autores
Walter, CE; Au Yong Oliveira, M;

Publicação
MANAGEMENT RESEARCH REVIEW

Abstract
PurposeThis study aims to assess how envy, both directly and indirectly, through negative behaviors such as ostracism, negative word-of-mouth and alignment with the negative behaviors of superiors, influences innovative behavior based on the cultural dimension of individualism versus collectivism.Design/methodology/approachThe data was collected using a survey applied to 305 individuals between October 2022 and June 2023. The model developed was analyzed and validated using partial least squares estimation with structural equation modeling (PLS-SEM) and PLS-SEM multigroup analysis techniques.FindingsThe results suggest that for individualistic individuals, negative word-of-mouth exerts a greater positive mediating influence on the relationship between envy and ostracism, and that envy exerts a greater positive influence on both alignment with the negative behaviors of superiors and on ostracism. In addition, the results indicate that negative word-of-mouth and ostracism together negatively influence the relationship between envy and innovative behavior.Practical implicationsThis research provides empirical evidence that envy triggers negative behavior in both individualistic and collectivist individuals. Thus, in practical terms, envy can be considered as something more primitive that goes beyond the accepted values of sociability, especially in the organizational environment.Originality/valueThe main contribution of this research is to understand the effects of envy on innovative behavior, based on a conceptual model that considers the mental programs that differentiate one group of individuals from another. In addition, it presents theoretical and empirical implications that provide descriptive evidence of behaviors, making it possible to broaden the psychological understanding of them. In this specific sense, this research differs from other organizational studies, whose objectives are to standardize behavior.

2025

The TourX Project Visit to China

Autores
Au-Yong-Oliveira, M; Gennarelli, A; Heinzel, R; Vizzarro, E; Branco, F;

Publicação
International Conference on Tourism Research

Abstract
This study provides an extensive examination of tourist perceptions during a visit to China, conducted within the framework of the Erasmus+ TourX project. The project includes participants from Spain, Italy, Germany, Greece, Belgium, and Portugal. Tourism is widely acknowledged as a mechanism for cultural exchange, fostering intercultural learning and broadening global perspectives. This research aims to empirically analyze the experiences and behaviors of tourists within an unfamiliar cultural environment. The findings contribute to the broader academic discourse on the role of tourism in facilitating cross-cultural engagement and its implications for the tourism industry in China. 

2025

Leading in the Digital Age: The Role of Leadership in Organizational Digital Transformation

Autores
Sacavém, A; Machado, AD; dos Santos, JR; Palma-Moreira, A; Belchior-Rocha, H; Au-Yong-Oliveira, M;

Publicação
ADMINISTRATIVE SCIENCES

Abstract
In the modern digital age, organizations face unprecedented challenges and possibilities while managing the intricacies of digital transformation. Accelerated technological developments, changing customer preferences, heightened competition, and dynamic regulatory environments necessitate companies to synchronize their business goals with technological innovations. Leadership is crucial in steering businesses through changes, requiring a deep understanding of change processes and the capacity to adjust leadership accordingly. This research addresses the central question: How does leadership effectively promote organizational digital transformation? The study examines how leaders can effectively promote the adoption of advanced technologies and the promotion of innovation, by first exploring the nature of digital transformation within organizations and then analyzing the evolving dynamics of leadership in this context. An integrative review of the Web of Science (WoS) and Scopus databases was conducted, using the search terms: Leadership and Digital Transformation. The findings emphasize that effective leadership is crucial for managing the minutiae of digital transformation, integrating technology into organizational processes to facilitate learning, collaboration, and agility, enabling companies to adapt to market shifts, reduce uncertainty, and enhance decision-making for sustainable growth. By using the right tools and with the right frequency, leaders may develop team cohesion-even at a distance. Attentive digital-age leaders will know how to leverage the right mechanisms, and herein, we hope to give some indication of how that may be achieved, so that digital transformation increases rather than decreases team motivation levels.

2025

The role of digital touchpoints in the five-star hospitality customer journey

Autores
Zabjesky, C; Barbosa, B; Neves, S;

Publicação
Effective Marketing and Consumer Behavior Tactics for High-End Products

Abstract
The main aim of this chapter is to study the digital touchpoints influencing customers' decisions in the five-star hospitality industry. This chapter adopted a qualitative methodology in the form of semi-structured interviews. The findings suggest the preeminent role of online travel agencies and hotel websites as the two most powerful touchpoints influencing the decision-making of the customer and serving as the principal means of making the reservation at the hotel. It also stresses the growing influence of customer-owned touchpoints, particularly user-generated content, in influencing customer perception. This research emphasizes the significance of personalized engagement in influencing customer satisfaction and loyalty. Overall, the study presents practical managerial implications for hoteliers, offering insights on how to effectively interact with customers at each stage of their journey, thereby enhancing both service delivery and overall guest experience. © 2025, IGI Global Scientific Publishing. All rights reserved.

2025

Institutional challenges in water reuse and circularity: insights from co-creation processes in Southern Europe and Middle East

Autores
Matos, MV; Fidélis, T; Sousa, MC; Riazi, F; Miranda, AC; Teles, F;

Publicação
WATER POLICY

Abstract
The transition to the water circular economy (WCE) requires several stakeholders' awareness, articulation, and action involving complex governance concerns. As a participatory approach to identifying problems, designing solutions, and implementing strategic actions, the co-creation process should support stakeholder involvement to adjust existing institutional arrangements to foster the WCE. This article designs and applies a co-creation process to analyse the perception of key stakeholders about institutional challenges for water reuse and explore their contributions to innovate policy, planning, and governance for the implementation of new water reuse technology in Almendralejo (Spain), Lecce (Italy), Omis (Croatia), and Eilat (Israel). The findings indicate that implementing a new water loop encounters complex institutional and production-related obstacles, which different stakeholders address in varying ways. Moreover, the proposed solutions to the on-site issues identified emphasise the need for actions that foster engagement and collaboration, particularly to enhance awareness, training, and regulation. Addressing these challenges associated with adopting new water loops, even when technical, may depend on non-technical solutions regarding the institutional framework. The co-creation processes highlight the importance of focusing on institutional arrangements and stakeholder awareness while implementing new water loops to ensure and promote symbiotic territories that consider the policy, producers', and users' strategies.

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