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Publicações

Publicações por CITE

2018

CRUDi Framework Application - Bank Company Case Study

Autores
Pereira, J; Branco, F; Yong Oliveira, MA; Gonçalves, R;

Publicação
Trends and Advances in Information Systems and Technologies - Volume 1 [WorldCIST'18, Naples, Italy, March 27-29, 2018].

Abstract
The top management view of organizations tends not to reach consensus on the prioritization of investments in Information Systems, particularly when they must prioritize their impact on overall performance and budget constraints. This paper presents the results of applying CRUDi Framework to a bank. This allows to obtain new indicators to support the decision and alignment of investment priorities in the processes that support the business strategy. The Framework introduces a new method and tools that allow us to gauge the relative importance of Information Systems to the organizations’ businesses. © 2018, Springer International Publishing AG, part of Springer Nature.

2018

A Conceptual Model Proposal for Characterizing Discount and Outlet Platforms Adoption

Autores
Peixoto, C; Martins, J; Gonçalves, R; Branco, F; Yong Oliveira, MA;

Publicação
Trends and Advances in Information Systems and Technologies - Volume 1 [WorldCIST'18, Naples, Italy, March 27-29, 2018].

Abstract
The importance of e-commerce continues to grow in retail, providing companies with a critical tool to improve marketing and commercial strategies. In this context, understanding the distribution channels and the new business models becomes a fundamental issue for both researchers and business managers. This paper has two priority objectives. First is the accomplishment of a specific recent literature review survey on the theme of e-commerce platforms adoption that will support the next step. Second is to propose an adoption model that characterizes Discount and Outlet Platforms (DOP) adoption. The last contribution is distributed in the form of practical and theoretical implications, as well as future lines of action for possible investigations. © 2018, Springer International Publishing AG, part of Springer Nature.

2018

The Rise of the Unicorn: Shedding Light on the Creation of Technological Enterprises with Exponential Valuations

Autores
Yong Oliveira, MA; Costa, JP; Gonçalves, R; Branco, F;

Publicação
Trends and Advances in Information Systems and Technologies - Volume 1 [WorldCIST'18, Naples, Italy, March 27-29, 2018].

Abstract
The ambition to create start-ups with exponential valuations is the goal of many entrepreneurs. How may one create the so-called unicorns (start-ups with a valuation in excess of one billion US dollars)? Our study involved interviews and a focus group and a theoretical model was created. Business plans are surprisingly seen to be less important than is normally perceived, as is a higher education degree. The research also points to variables such as one’s DNA, experience, implementation capacity, intrinsic motivation, vision and timing, and the ability to seek feedback and learn from mistakes and not just from success. © 2018, Springer International Publishing AG, part of Springer Nature.

2018

Evaluation of e-commerce websites accessibility and usability: an e-commerce platform analysis with the inclusion of blind users

Autores
Goncalves, R; Rocha, T; Martins, J; Branco, F; Au Yong Oliveira, M;

Publicação
UNIVERSAL ACCESS IN THE INFORMATION SOCIETY

Abstract
Considering the importance associated with e-commerce website accessibility and usability, a study on one of the most relevant Portuguese e-commerce websites has been performed using both automatic and manual assessment procedures. In an initial stage, we evaluated the chosen website with a Web accessibility and usability automatic tool called SortSite; after that, we performed a manual evaluation to verify each previously detected error and present possible solutions to overcome those faults. In a third phase, three usability specialists have been used to perform a heuristic evaluation of the chosen website. Finally, user tests with blind people were carried out in order to fully assess the compliance with accessibility and usability guidelines and standards. The results showed that the platform had a good score regarding the automatic evaluation; however, when the heuristic and manual evaluations were performed, some accessibility and usability problems were discovered. Moreover, the user test results showed bad marks regarding efficiency, effectiveness, and satisfaction by the group of participants. As a conclusion, we highlight user interaction problems and propose seven recommendations focused on enhancing accessibility and usability of not only the evaluated e-commerce website, but also of other similar ones.

2018

Technology usage as a way to increase safety and security in different geographies

Autores
Au Yong Oliveira, M; Moreira, F; Martins, J; Branco, F; Goncalves, R;

Publicação
2018 13TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI)

Abstract
This study follows an interpretivist approach and showcases five testimonials of technology usage in everyday life, in Rio de Janeiro, Brazil; the research also brings forward the perspectives of 31 other Brazilian citizens. The informants are Brazilian Master's level students who were on an exchange program to Portugal, at a major Portuguese university. Brazil, and in particular Rio de Janeiro, the focus of this study, are seen to have talented people and to be also open to technology - on the developing side as well as on the user side. Trust issues still exist - concerning e-commerce - and may indeed be pervasive in society. Brazil is currently undergoing a profound social and economic crisis, which it is trying to recover from. Indeed, the general lack of safety and security felt in Rio de Janeiro may even be a reason for the popularity of home and work deliveries - so that citizens will not have to travel - with travel constituting an additional risk which many may prefer to avoid. Thus, technology (a diverse set of apps) may be serving an additional purpose - that of ensuring security in daily life in Brazil.

2018

The social impact of technology on millennials and consequences for higher education and leadership

Autores
Au Yong Oliveira, M; Goncalves, R; Martins, J; Branco, F;

Publicação
TELEMATICS AND INFORMATICS

Abstract
Millennials interact with technology like no other generation before them and this is affecting how they want to be taught in higher education and how they want to lead and expect to be led in organizations, after graduating. Though stating that they want to be enlightened in academia, some qualitative comments from millennials indicate the opposite, namely that they want to be prepared but also to be kept naive as to what business really entails. This is expected to help keep motivation levels high, as motivation is seen to be the key element to success in life. Millennials expect also to be led authentically and to be treated as valued human beings. This is in contrast to the current autocratic leadership profile found predominantly in Portuguese organizations, at the time of writing. This study had a sample of one hundred and eleven millennial students who answered a survey on attitudes towards leadership and their desired approach to higher education. Three interviews with seasoned executives were also performed, to establish a contrast and see other perspectives. With this research, we conclude that we may be in the presence of a hard working millennial generation, contrary to previous research findings which has indicated that they are lazy. Finally, information technology (IT) is a precious partner in class, in particular Padlet.com, Moodle, and online News Forums, as well as the challenge to create original videos about course content. Future research should focus on how technology has made society more transparent with employees wanting more democratic leaders in times when hierarchies are seen to hinder rather than aid productivity levels.

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