Abstract
E-Learning has been widely implemented in educational institutions to improve the learning process and meet the new challenges imposed by technology in the 21st century. The implementation and use of learning management systems (LMS) in organizations have grown exponentially in recent years and have strongly impacted education, especially in higher education. The present systematic review aims to identify studies and research topics that are being addressed to improve the learning process in the e-Learning context in higher education institutions and map the studies on the implementation and use of LMS. The review process examined 30 articles that met the inclusion and exclusion criteria on the topic over the past five years, adopting Kitchenham's systematic review design methodology. The results showed that technology alone would not be enough for e-Learning to become a dominant teaching standard. The digital literacy of the stakeholders is crucial in this process.

Abstract
Managing company knowledge and using it effectively is more than ever a strong competitive advantage in the business world. The scientific area of knowledge management and knowledge management systems have been intensively studied in the last years; however, we still see the unstructured implementation of knowledge management systems in organizations, the misalignment of knowledge management systems from the business model and the frustration non-use, lack of systems integration and/or non-return on investment made either in technology or spent on heavy implementation processes. The state-of-the-art conducted during this study, showed that most knowledge management systems alignment models in the business context have a strong focus on the organizational dimension, e.g., culture, organizational processes, organizational structure, and leadership, having been identified only three models that also cover, simultaneous, the technological and strategic dimension. Our final objective in this study is, following the research survey methodology, to develop a proposed framework for the strategic alignment of knowledge management systems that can support company managers in their decision-making, and to contribute to the development of scientific knowledge in this area.

Abstract
In the digital age, the training in companies can be facilitated through a proper system to the company's demand. A learning platform personalized to the profile of employees can facilitate the selection of training that tailored to their roles. This research aims to investigate the existence of adaptation and personalization of learning management systems (LMS) in enterprise context, that facilitate the selection of learning's content suited for employees' roles. This study focuses on literature reviewto understand the importance of a personalizedLMSin company, especially in selection of content that adequate to role of each employee.

Abstract
Serious Games have been used in professional training to increase employee engagement and improve the results of training initiatives. This work intends to investigate the influence of game elements, in adaptable Serious Games, according to the users' interactions, on the increase of engagement in the game itself and, as the main goal, on the learning results and the transfer of the acquired knowledge and practised skills to the daily work activities. Using the Design Science Research - DSR methodology, this study aims to develop a framework for the development and evaluation of Serious Games to improve the user experience, the learning outcomes, the transfer of knowledge to work situations, and the application of the skills practised in the game in real professional scenarios. This paper presents an initial Framework for Adaptive Serious Games derived from a systematic literature review. The next steps in this investigation are pointed out following the DSR methodology.

Abstract
Business Process Automation has been gaining increasing importance in the management of companies and organizations since it reduces the time needed to carry out routine tasks, freeing employees for other more creative and exciting things. The use of process automation seems to be a growing trend in the business's operational restructuring, combined with digital transformation. It can be applied in the most varied business areas. Organizations from any sector of activity can also adopt it. Given these benefits, the granted success in transforming business processes would be expected. However, 30 to 50% of automation initiatives with Robotic Process Automation technology fail. In this work, a set of guidelines will be proposed that will constitute, after validation, a framework capable of guiding organizations, with a focus on SMEs, in the procedure of automating their processes, thus obtaining the maximum return of this transformation.

Abstract