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The research team measured the enterprise web accessibility levels of the Forbes 250 largest enterprises using the fully automatic accessibility evaluation tool Sortsite, and presented the compliance of the evaluated websites to WCAG 1.0, WCAG 2.0 and Section 508 accessibility levels. Given the recent attention to organizational leaders having ethical duties towards their dedicated employees, we propose that 'societal citizenship behaviour' concerns ethical duties of organizational leaders towards society in general and in particular to those who have less means to assert their needs. In effect, we found enterprise website accessibility levels to be in need of significant improvement. An interpretation of a positive path forward to better enterprise website accessibility levels is put forth based on a focus-group interaction and using BNML-a novel Business Narrative Modelling Language.

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The new concept development is a critical stage of the innovation process that can be seen as a new knowledge creation process. This paper presents a new approach and a software tool for a collaborative new concept development. Our approach considers Collaborative Innovation Networks as ecosystems for new knowledge creation and integration, and Web Mashups as supporting platforms for the development of virtual co-learning and knowledge co-creation environments. The achieved results confirm the utility and efficacy of the software tool and allow foreseeing its suitability for use in educational contexts.

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Innovation and knowledge creation are tightly related concepts. Collaborative innovation networks (COINs) are very productive ecosystems for knowledge generation. Acknowledging their relevance for innovation, we propose a novel ontology for knowledge management (KM) in COINs, which builds on COINs related literature and is partially derived from topic-related and enterprise ontologies. The utility of the ontology is illustrated through an application case in a software house. The ontology can be applied in different cases involving KM in COINs, such as support the development of IT-based KM services for knowledge co-creation in COINs or, be used as an auditing tool in collaborative innovation processes. © 2016 Inderscience Enterprises Ltd.