Abstract

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Abstract

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Abstract
Robotics is a growing industry with applications in numerous markets, including retail, transportation, manufacturing, and even as personal assistants. Consumers have evolved to expect more from the buying experience, and retailers are looking at technology to keep consumers engaged. There are currently many interesting initiatives that explore how robots can be used in retail. In today's highly competitive business climate, being able to attract, serve, and satisfy more customers is a key to success. A happy customer is more likely to be a loyal one, who comes back and often to the store. It is our belief that smart robots will play a significant role in physical retail in the future. One successful example is wGO, a robotic shopping assistant developed by Follow-Inspiration. The wGO is an autonomous and self-driven shopping cart, designed to follow people with reduced mobility in commercial environments. With the Retail Robot, the user can control the shopping cart without the need to push it. This brings numerous advantages and a higher level of comfort since the user does not need to worry about carrying the groceries or pushing the shopping cart. The wGO operates under a vision-guided approach based on user-following with no need for any external device. Its integrated architecture of control, navigation, perception, planning, and awareness is designed to enable the robot to successfully perform personal assistance while the user is shopping. This paper presents the wGOs functionalities and requirements to enable the robot to successfully perform personal assistance while the user is shopping in a safe way. It also presents the details about the robot's behaviour, hardware and software technical characteristics. Experiments conducted in real scenarios were very encouraging and a high user satisfaction was observed. Based on these results, some conclusions and guidelines towards the future full deployment of the wGO in commercial environments are drawn.

Abstract
Forecasting is a task with many concerns, such as the size, quality, and behavior of the data, the computing power to do it, etc. This letter proposes the dynamic mode decomposition (DMD) as a tool to predict the annual air temperature and the sales of a stores' chain. The DMD decomposes the data into its principal modes, which are estimated from a training data set. It is assumed that the data is generated by a linear time-invariant high order autonomous system. These modes are useful to find the way the system behaves and to predict its future states, without using all the available data, even in a noisy environment. The Hankel block allows the estimation of hidden oscillatory modes, by increasing the order of the underlying dynamical system. The proposed method was tested in a case study consisting of the long term prediction of the weekly sales of a chain of stores. The performance assessment was based on the best fit percentage index. The proposed method is compared with three neural network-based predictors. © 2017 IEEE.